The staff was friendly and helpful! The bed was comfortable, also had comfy pillows. The room was over all clean except for the stained up carpet... it was gross! I wore my bedroom shoes to walk around the room. Renovations have begun, but far from completed. The pool needs to be drained. It makes the property look run down more than it is. Breakfast was available but not stocked at 8 am.. the coffee was cold :( the worst part was the TV programming. I guess they use something like a fire stick in the rooms, but the signal would go down after 20 minutes of watching a movie or anything... So frustrating. I would not recommend this hotel as is unless you are in a pinch like I was. It was the only thing available that weekend in Rome. Staff was great tho, so that's a plus! I would stay here once renovations are complete if they get decent TV programming available, like Direct TV or Cable.