4/10 很差
Rosanna
与家人出行
2025 年 10 月 13 日
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I did read all of the reviews of Villa Aurora before booking so I will be generous and say we had a lot of bad luck. We booked 3 nights and having travelled to Rome many times, wedon’t feel the need to be in the historic centre and would rather be close to where we’d like to dine in the evening (2 really great places nearby - 20 min walk). However, we realized very quickly on night 1 that the walls/doors are not at all soundproof and rather cheap so we heard both late arrivals/early departures coming up stone steps and bumping luggage but at least that didn’t last so long. On night 2 it was a different story: the people in the next room came in at 11:30 pm and had music on, loud conversations and other super loud activitie until they finally left again at 1:30 am AND then back again at 3 or 3:30 am to wake up the entire floor again. When I complained the next morning, the manager was surprised because the man had only booked a single room. He brought ‘guests’ in illegally (and is illegal to not register as a guest in Italy). We insisted on a refund or a room change because we had another night to go and he’s was staying. We got a room change to a different floor. Take note, and do not come without earplugs and not just in case of bad neighbours bc the traffic outside can also be very loud. Also, choosing this place near the tram line was a bust bc it’s being updated so you’re stuck with crowded busses. Maybe bad luck but I wouldn’t risk ever going back. Not recommended.
Rosanna
2025 年 10 月入住 3 晚
