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ibis Rotorua

3.5 star property
Travelers cycle through scenic trails near Rotorua or enjoy retail therapy at this eco-friendly hotel with convenient amenities for active guests

Choose dates to view prices

Located in a shopping district, ibis Rotorua is an eco-friendly base near Polynesian Spa. Guests can explore nearby attractions or relax in the garden. The hotel offers dry cleaning services, on-site bike rentals, and access to a nearby indoor pool for active travelers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is HK$678
HK$780 total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Lake View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, City View

7.6 out of 10
Good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Lake view
  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds
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About the area

Located in Rotorua, ibis Rotorua is in the city centre and near the airport. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's attractions include Skyline Rotorua and Matariki Hangi & Maori Cultural Performance. Rotorua Arts Village and Waimangu Cauldron are also worth visiting. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with horse riding, hiking/biking trails and mountain biking. Visit our Rotorua travel guide
Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010

What's nearby

  • Rotorua featuring markets and night scenes
    Eat Street
    2 min walk - 0.2 km
  • Kuirau Park showing a hot spring and mist or fog
    Kuirau Park
    3 min walk - 0.3 km
  • This show was awesome! After the initiation you are welcomed into the village and go threw different stations learning about the culture and then you get a performance show and dinner. Definitely recommend and reservations book way out, so book early! And tip: ask for Mark to be your driver... Seriously I can't remember the last time I laughed so hard
    Tamaki Maori Village
    8 min walk - 0.7 km
  • Polynesian Spa featuring a pool
    Polynesian Spa
    13 min walk - 1.1 km
  • Rotorua Night Market
    5 min walk - 0.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Restaurants

  • Poco.
    4 min walk
  • Aroma Cafe
    6 min walk
  • Pig & Whistle
    5 min walk
  • Atticus Finch
    2 min walk
  • Fat Dog Cafe & Bar
    5 min walk

About this property

ibis Rotorua

Hotel near Polynesian Spa
ibis Rotorua provides amenities, such as a garden and dry cleaning/laundry services. Active travellers can enjoy cycling at this hotel. Guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • Free self-parking
  • Bike hire, an electric car charging station and access to a nearby indoor pool
  • A water dispenser, laundry services and a vegetable garden
  • Guest reviews speak highly of the helpful staff and location
Room features
All 145 rooms have comforts such as air conditioning, as well as amenities such as high-speed Internet. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LED TVs with premium channels
  • Fridges, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

ibis Rotorua Hotel
ibis Rotorua
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Rotorua
Ibis Rotorua Hotel Rotorua

Frequently asked questions

Is ibis Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ibis Rotorua?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at ibis Rotorua on 15 Mar 2026 start from HK$678, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Rotorua?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at ibis Rotorua?

Checkout is at 11 AM.

Where is ibis Rotorua located?

Located in the heart of Rotorua, this hotel is within a 15-minute walk of Eat Street and Polynesian Spa. Matariki Hangi & Maori Cultural Performance and Lake Rotorua are also within 5 minutes.

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Reviews

ibis Rotorua Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 322 out of 1006 reviews
Rating 8 - Good. 390 out of 1006 reviews
Rating 6 - Okay. 199 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

Reviews

10/10 Excellent

matt

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026

10/10 Excellent

BARRY

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms and comfortable bed, free laundry.
Stayed 1 night in Jan 2026

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025

8/10 Good

Ho Kyung

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good value
Stayed 2 nights in Dec 2025

8/10 Good

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Nice room - they kindly upgraded us to a top floor, lake view room. Comfy beds. Good location - easily walkable to shops, parks and restaurants.
Stayed 1 night in Jan 2026

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

parikshit

Liked: Cleanliness, staff & service, amenities
great free breakfast, convenient location, clean hotel and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

ZAKARIYA

Liked: Cleanliness, amenities, property conditions & facilities
Everything from staff to cleanliness and just environment was perfect!
Stayed 8 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
A near new hotel, so rooms are new. A good size, great bathroom etc. We had the breakfast as an addition. Of a good standard. Would stay again, thanks.
Stayed 1 night in Jan 2026

6/10 Okay

Kelsy

Liked: Property conditions & facilities
Staff were lovely, check in was easy. Only stayed one night, so we didn’t get the opportunity to explore amenities. Hotel was good enough for quick stopover, rooms were clean. Breakfast was good.
Stayed 1 night in Jan 2026

10/10 Excellent

MARGARET

Liked: Cleanliness, amenities, property conditions & facilities
Yes was very pleased beds very comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

winton

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis hotel was clean and clearly one of the more popular hotel destination's in the small city of Rotorua. Despite some check in concerns, in regard to my foreign credit card, it was a fine hotel to stay in, it borders the geothermal park on the edge of the city. The amenities on site were plentiful. I would stay here again.
Stayed 1 night in Nov 2025

8/10 Good

karen

Liked: Cleanliness
Disliked: Amenities
Staff was very friendly
Stayed 2 nights in Nov 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and handy location.
Stayed 1 night in Sep 2025

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Good location.
Stayed 1 night in Oct 2025

10/10 Excellent

mishka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Very handy to shops and restaurant. Nice view of the lake. Quiet too which was great. Friendly staff.
Stayed 3 nights in Nov 2025

8/10 Good

Susan

Liked: Amenities, property conditions & facilities
The staff were friendly. Our room was fine but our friends had a room where the air conditioning wasn't working. The staff told them to do a reset but it still didn't work so the room with the sun shining in was like an oven. They contacted the front desk again and were told maintenance had been advised but nothing got done to fix the problem
Stayed 1 night in Feb 2026

8/10 Good

Erin

Liked: Cleanliness, amenities, property conditions & facilities
There was an issue with a water leak in my original room the staff were amazing and so helpful. They moved me to a different room and sorted things quickly at an extremely busy time. Comfortable bed, clean and tidy.
Stayed 1 night in Dec 2025

4/10 Poor

Leigh

Our first time stay in ibis, Check in not convenient and long wait for check in, even we already done online check in and select the time frame for our arrival(12-3pm). Rooms are not ready when we arrived at 3pm. One of our two room are quite small, breakfast are not worth it. Location and parking are very good.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The woman on the desk couldn’t have been more helpful allowing me to access my room a bit earlier so that I could change and reach the wedding I was attending on time. Going that extra little bit was really appreciated. Don’t lose her!!
Stayed 1 night in Dec 2025

10/10 Excellent

Ann C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff,good breakfast, lovely area,and really the best parking for your vehicle.
Stayed 2 nights in Apr 2025

6/10 Okay

Trudi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Functional and economical. Convenient location. Very friendly and helpful staff. But… Tiny room - can sleep up to four apparently but sleep is all you can do. Barely room to walk around the beds and not even a chair! Bare minimum of towels and toiletries provided. AC malfunctioned and cooked us for most of the night.
Stayed 1 night in Dec 2025