「My stay over the weekend ended on a very disappointing note. After I checked out, management accused me of stealing hotel towels and charged a fee to my debit card because of it.
I did not take any towels, so being accused without what I felt was sufficient proof was frustrating, embarrassing, and unprofessional. Instead of giving me the benefit of the doubt or properly investigating the situation, management immediately assumed I was responsible and charged my card.
What should have been a...
「My stay over the weekend ended on a very disappointing note. After I checked out, management accused me of stealing hotel towels and charged a fee to my debit card because of it.
I did not take any towels, so being accused without what I felt was sufficient proof was frustrating, embarrassing, and unprofessional. Instead of giving me the benefit of the doubt or properly investigating the situation, management immediately assumed I was responsible and charged my card.
What should have been a...
Janetra