「The room 103 was double bed, however, there was hardly a room to pass between the foot of the bed and the secretary (about 10-12 inches) - we kept hitting our knees. This space was much better in other rooms which we glanced in. The other annoying thing was the USB slots for charging. There were only two, but our USB didn't fit in them. So we had to use sockets with converters. There were 2 sockets only. The light switches for bedside lights were too far to reach from the beds. And the lights...
「The hotel is pretty. A big problem during my stay was that the hotel advertised as keeping the outdoor pool open till 28 September, but they closed the pool on 21 September (which was disappointing as it was 30 degree sunshine everyday) and one of the staff members was quite rude in her approach. They admitted the hotel advertised incorrectly but offered me no compensation or rectification. It meant no guests staying this week could sit around the pool because they decided to change their terms...
「This resort and location should not be your first choice. It remains very frustrating that companies in the hospitality industry focus on efficiency and not the guest experience.」