“When we were there (June 2025) reception opened at 1600 and was off-site.
You had to phone a number to get a key safe code to obtain your room key. When phoning, you hear a recorded message in German. Sadly, we could not understand the message so had to rely on the restaurant staff (who were on site) to help us connect to reception. German speakers would have no problem but non-Germans may have a problem.
Another issue we had is that the hotel states it has an EV charging point - it does……
“Das La Maison ist einfach fantastisch. Es würde die Seite sprengen um das gesamte Hotel einzeln zu bewerten, aber der wichtigste Punkt von perfektem Wohlfühlen ist das Personal. Sie bringen dieses Haus zu dem warum wir immer wieder gern wiederkommen. Vielen Dank für den sehr guten Service.”
“Great location, spacious room, comfortable beds, very nice restaurant on premises, and a wonderful breakfast buffet. Overall a very pleasant experience. Important - if you're driving, the am Frucktmarkt address will only get you close due to pedestrian only zones. There is a parking garage in back (with a different address) that has direct access to the hotel - call ahead and get that street address and save yourself a walk.”
“Location is perfect. Close to every famous points. Room is clean and comfortable. Service is good. The only down side is the breakfast. But providing coffee , tea and water at looby is preety good.”
“This is a very well run, well designed and well maintained 3 star hotel. Simply impressive for what it is. The lady running the reception and breakfast room is very professional and very friendly.”
“Ein ganz toller Aufenthalt! Wir haben uns von Anfang bis Ende sehr wohl gefühlt. Im ganzen Haus steckt viel Liebe zum Detail und ganz viel Charakter kombiniert mit Modernem. Klare Empfehlung!
Alle Mitarbeitenden waren super freundlich und zuvorkommend und mit dem Frühstück waren wir ebenfalls sehr zufrieden. ”