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"Great "

"Great location for sightseeing and a few blocks to train station- this worked well for our day trip to Florence by fast train and walking distance to shopping, the national museum of Rome and short bus or uber ride to all tours and areas we wanted to visit. Quiet hotel great for sleeping. Next time I would request a room with a better view- we faced a wall. We were spoiled by the staff- everyone was very friendly and caring! "

"The location was great- about an 8 minute walk from Termini train station. The staff was very helpful and the rooms were clean and modern."

"good basic hotel good breakfast"

"I have stayed at this hotel many times. I had never been disappointed. Close to the train station and a short walk to all the sights. "

"Not the best location to see the main area. We used a taxi every where "

"This hotel was selected for a number of reasons. Firstly its location then facilities and finally price. It delivers on location but that’s it I’m afraid. The hotel is not very big and has a 24 hour reception although the one time we needed to contact them they never answered the phone! Forget room service because they obviously don’t have any. You can’t even get a bottle of water. It is advertised as having a bar and also mini bars in the rooms. This is a real joke because it has neither. The bar is an empty space in a room near reception and the rooms only have a tiny fridge. Other issues we and people in our group experienced : Room keys continually failing to open the door. Other people had the same problem. No hot water for showers on so many occasions that I got the manager to move us to another room. Listening in on conversations I conclude this is a widespread problem as well. The final straw was when they said the electricity would be switched off from 10pm to 6am! No heating, lighting or lifts. This made the hotel very unsafe to be in and we should have been moved out. The authorities need to be informed of this. Noise levels at night are unacceptable. They have groups of schoolchildren staying and noisy people from bars outside. Sleep is optional here. The rooms are dated and while clean feel like a prison cell. The breakfast might be ok but I wouldn’t advise anyone to book here. "

"Great location! Room clean did not occur till after 4pm (too late!) so we were there taking afternoon breaks and didn’t want the interruptions. Rooftop cocktails were really nice albeit pricey (18 euro for a Mojito!!). "

"Rooms could do with being updated - found it odd that there was on only two plug outlets nether of them by the bed. All plug outlets were hanging out the wall broken but luckily they still worked! Staff were really friendly as my girlfriend is gluten free. "