Paraty Saco da Velha Cave Hotels

"The rooms were very charming and the staff were very friendly. My only complaint would be that you can hear absolutely everything from your neighbours to conversations on the ground floor. "

"Nice property with nice greenery around the pool Very relaxing and central location "

"A great hotel that’s ideally located a few minutes walk from the centre of Paraty. Great rooms, breakfast and communal areas. It’s also just a few minutes walk away from the beach with a lot of bars and restaurants. My only criticism is the WiFi which was very slow and would be a challenge if you needed to work. "

"On the front of the beach"

"The room and location exceeded my expectations! Excellent air conditioning and water pressure in the shower. The beach and lively restaurants/bars are right across the road. I could hear the ocean from my room. The town center is just a 12-13 minute walk from the room. I will be staying here again in the future! Marcus the owner is very attentive and an excellent communicator. Silvana was cheery, welcoming and very helpful in helping me to get settled in when I first arrived. "

"Beautiful house, very clean and spacious. Patricia is an amazing host, she made us feel at home with her kindness and generosity. The breakfast is also amazing with fresh local ingredients. Highly recommended."

"Clean sheets everyday with great amenities and a plentiful breakfast "

"I received a WhatsApp message from the property on the day of my arrival, which has conveniently been deleted, stating that the property didn't have a room available. I didn't see the message until I arrived at the property, but it had asked me to go to another property that cost less, had a less ideal location, and lower reviews. At arrival, they then put my friend and I in a room with one bed that was tiny, *absolutely disgusting*, and was not in the main building. The manager, without prompting, offered to refund this night, which I politely accepted. The next day, we got moved to the correct room, but it did not have any hot water for a shower, so we got moved AGAIN, to another lower quality room without a balcony. One out of the two beds was rock hard so my friend and I ended up having to share a bed. Several days after my stay no refund was issued so I reached out to Hotels.com and the property denied the refund and deleted their WhatsApp message. I've never left a bad review or complained to any service provider before, but this was a terrible experience."