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"I loved staying at the Nishitetsu Grand Hotel. Everything was elegant and the staff were very helpful and kind. Although the room was outdated, all the important things were great. The mattress was perfect - slept so well. The sheets were also fresh and clean. The bathroom in the double room was large and so were the towels. And the location was incredibly convenient, too. Oh and the breakfast buffet was the best I've ever had in Japan."

"Great service but hot spring was a little too small."

"Amazing"

"Very close to subway, close to airport. Rooms are small"

"Overall the stay was very good. Hotel and area was very convenient. My only issue was…they would not sell me more coffee kcups. I drink about 4-5 cups daily…and when I went to front desk to purchase more receptionist would not accommodate. She said; they could not sell and visitors were allowed 2 daily. These are special illy kcups and weren’t available to purchase in any grocery or convenient stores. "

"Great hotel"

"Excelente location, great breakfast, good service and friendly staff. "

"We really enjoyed our stay. The staff were great. The rooms were clean and in a great location. Drinks on the terrace were really nice. Very happy with our decision to stay there."

"I've stayed here multiple times, and I always have a very pleasant stay. The location is perfect, it's very central and you can walk to most places or hop on the subway, which is also very close by. The rooms are always clean and well-ventilated. The staff are extremely attentive and willing to help even if there can be a bit of a language barrier (though that's more on me for not having great Japanese skills). In terms of value, location, and staff service, I really can't think of a better place to stay. Can't wait to be back again!"