Saint-Charles Hotel with Pool

"The hotel itself was very clean with good facilities but our room would have benefitted from a bit of modernisation and tlc. Our room had a lovely view overlooking the garden. The food served was fresh and varied. Overall a good base to explore Guadeloupe "

"Room was good. Check was lengthy as clerk at desk finally greeted us after a 12 min wait because she was consulting with her colleague (supposedly). The coffee maker was disgusting as a filter had been left in it for what I think was weeks. Showed the clerk but all she did was take a pic. Never sent anyone to come clean it so was unusable. The whole inventory process was super lengthy. 3 pages of making sure everything was in the place even the deco on the wall. Don’t think that is for the clients to do but a staff job. Other than that I guess our stay was adequate "

"Didn’t use the spa or car parking, the staff were very helpful for someone who doesn’t speak that much french"

"Ok for a short stay"

"The AC didn’t keep the room cool (room 217). We ask the staff, but they did not find any suitable solutions. Room temperature was constantly between 24 and 28 degree celsius. "

"That was poor service no coffeemaker in the room no bedsheet for the bed in the living room we are three so only 2 towels etc …… "