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"OK"

"Helpful and friendly staff. The Onsen is very nice especially the outside area that you can hire. The beds were comfortable. Not a lot of space for storage of clothes and luggage in the rooms. The Japanese restaurant in the spa was good and affordable. The Chinese restaurant was good food. The hotel and rooms are dated and need a Refresh. Nice views of the surrounding landscape. 5 min drive to a town with supermarkets and restaurants."

"I have been staying at this hotel several years. I love the location and breakfast they provide."

"Excellent value- great spa, good food and nice people."

"The perfect hotel for book lovers! It is next to Kadokawa Culture Museum and has its own library where guests can borrow books. The room is spacious; the bath and toilet is well equipped with two sinks."

"No breakfast, it will lock your door when you entrance in your room, It requires to make a call to reception to release the lock. Not convenient."

"Normally good, but WIFI ofter disconnecting."

"初めて利用したがとても良い。凄く綺麗だった。次もまた利用したい。"

"Great hotel!"

"Spa was nice"

"スタッフが親切でした。大浴場がよかった。"

"The location is excellent by being close to trains, buses, and department stores. The room was tiny but clean. There was no safe to keep your valuables, or a microwave in the room. It was a bit odd to heat up your food in another floor and take it to your room using an elevator. The room cannot be used between 10am and 3pm if you want it to be cleaned, which was a major inconvenience forme."