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“We had no communication with the owner until we were on our way there. We got an email the day we were to check in giving us the details. The place is basically clean except for a stained tub that could be cleaned. The fan in the bathroom was broken. The kitchen had 1 plate and 1 bowl. The bed is so high off the ground you need a step stool to get in. There is a desk chair and another chair that is old and has no padding. There were 2 irons but no ironing board. For a 4 day stay it wasn't……

“The condo was clean, in great condition, and had nice amenities. Host very welcoming and quick to respond to questions. Overall, excellent stay!”

“The toilet doesn’t work well and the shower backs up and the room smells, and I did not fined the owner to be accommodating when my wife was injured and I was hopeful for a little later check out, as she tore her ACL and meniscus, and is on crutches. ”

“Beautiful spot - clean, fresh, comfortable beds, nicely decorated. Great hosts! We loved our stay - thank you!”

“The room is very small, with only a toilet. The kitchen has plastic dishes, no proper knives, and no kettle to boil water. Even the most budget hotels usually provide a kettle, so it was disappointing to have to heat water in the microwave. There were about 20 pillows in the room, which felt unnecessary — four would have been more than enough. It would also be very helpful to have a small vacuum cleaner, especially for guests traveling with pets, so we could clean up after them ourselves. For……

“Host was welcoming and available for whatever we might need. Setting is beautiful. Beds were very comfortable, including the pull out sofa which has a memory foam mattress! Well appointed, including dog bowls and beds if needed. It was a great place for our family to stay for our ski trip! ”

“My mom and I had such an incredible time, thank you. What are those beds?! The bedding? So comfy!!!”

“As expected. Convenient”

“Everything was great!”

“The staff at Zermatt are wonderful and friendly. The unit I rented needs refreshing and had a number of inconvenient issues that could be easily remedied by the host. For one, bedspreads, fitted sheets (queen beds with flat king sheets), and blankets (a thin blanket provided) would be welcome. Only one of the two burner stove-top worked. The unit looked out on a parking lot and big light and the curtains did not extend below the window sill and the light shined in the room at all hours. The……

“The place was perfect for our group, it was in great condition, and the hosts were extremely helpful!”