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"Everything about this hotel was absolutely fantastic. And that’s coming from a person who actually had a hiccup at the hotel. I tried ordering room service via the TV since I arrived late & most of the restaurants were already closed or closing but my food never came. I called the front desk but I guess the receptionist never relayed the message about my food because some of the hotel team showed up at my room door. I explained to them that I was waiting for my food. 20 mins later, another staff member showed up with a menu & stated he was going to ask the chef if he can whip something up. 20 mins after that (already midnight), he comes back explaining that the kitchen closes at 11. Mind you, my original order was placed around 10:20-10:30. I was a bit upset & yes, maybe a should shave a star off but the night manager showed up again, sincerely apologized & gave me a bowl of fruit to hold me over until the morning. Other than that, the hotel is absolutely fantastic - great customer service, beautiful decor & great fitness facility. This still made it to my top 5 hotels list (and mind you, I travel a lot). "

"Friendly and helpful staff. Hotel is in a good location across from Shah I Zinda, walking distance to Registan Square and Bibi Khanym. Rooms are good sized and clean. Defintely would stay here again. "

"Excellent hotel, great location - around 30min walk to the key tourist sites - and helpful staff. The food is also quite good at the restaurant. They even have a laundromat that came in very handy. One slight drawback - no alcohol is served. "

"Everything was perfect. Location, staff and food. Terrace restaurant and breakfast was fabulous. Staff is great - Azim, Morad, Azamat and the gang. Wonderful stay!"

"Fantastic property with very good service and courteous staff. The restaurant booking is a must -do."

"Good"

"I had a very pleasant stay at this property. It’s in excellent shape and everything is top class. Service might be slow at times but the staff are very friendly and helpful. Overall, a great experience. "

"The hotel is located in a very good location with shops and restaurants nearby. The surrounding area is safe and quiet at night. From the hotel I can walk to the famous tourist attraction: the Registan. The room is very clean and its amenities are in very good condition; breakfast buffet is very good. The hotel staff speaks English well and very helpful. This is the best hotel that I stayed in Uzbekistan."

"Fine and fantastic!"