Search Cottages in Samezu Station

"We paid a premium price for a premium hotel room for three days. Unfortunately, the air conditioning did not work properly in any of the three rooms we were moved to. We set the AC at 70 degrees. In the first room, I woke up in the middle of the night hot and the room was 78 degrees. I had to open the sliding glass door to cool the room down. When they concluded that they could not fix the AC, they had us move to a new room. The next room had the same issue. Another miserable night. They then had us move again. In an effort to "compensate us" for the inconvenience, they moved us into a slightly larger room and provided a van service to the cruise terminal. Unfortunately, the third room suffered the same issue, to a slightly lesser degree. My wife and I felt a price reduction was in order. They never offered. Very poor customer service for the inconvenience and non-working air conditioners. I should have moved hotels after the first night, but I was assured that the problem would be fixed by moving rooms. That did not occur. Breakfast and appetizer dinner were very good. That is why we stayed when we should have left. "

"The only decent thing I can say about this place is it's adjacent to Terminal 3. It felt like a cheap dorm room in Vegas, except the buffet was horrible in comparison. I couldn't wait to leave."

"big spacious room with v big onsen"

"I love Hotel Musse Ginza because of the amazing breakfast with lots of choices. I chose savoury options such as shabu shabu, beef curry, pork hotpot. Portions were the right size. Room was clean and you cannot beat the location. Closest station is Shimbashi which was very convenient. There is a Don Quijote down the street and lots of shopping nearby. I love this hotel so much that I stayed at Hotel Musse in Kyoto. "

"Great value for money with public bath on top floor. Good location close to Roppongi and stations "

"Convenient location but the rooms are very basic and tiny. The amenities were available in the lobby. The restaurant did not provide the ability to just order a coffee. They demanded a full meal. TV did not work the entire time. "

"Wow this hotel! We stayed in 3 of the Royal Park Iconic hotels whilst in Japan and the Tokyo one was our favourite. Amazing rooms, lounge access with drinks and food. We loved it. Staff friendly and professional "

"Great Location Great & Helpful Staff"

"Clean room and friendly, helpful staff. Train stations are about 12-15 minutes walk away. There is a nearby 7 eleven, which is useful for getting basic necessities and cash from the ATM."