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Reviews of Aruma Eco Hostal - Hostel

2 out of 5
Aruma Eco Hostal - Hostel
Aldea Semil Semuch Champey, San Agustin Lanquin, Alta Verapaz

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.0/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Julie

I expected this place to be basic and the two staff running the place were lovely and it is close to Semuc, about an hour’s walk. But it was a challenging place to stay. There is literally nowhere to put your stuff - no shelves, no hooks, no mirror. Food was bad, no tortillas, no plantains, no cheese. No purified water forcing you to buy plastic bottles in the rainforest. Also they will pick you up at Lanquín and bring you to property but charge you to return and increase the agreed price once you are there, when there is nothing you can do about it. So it needs a bit of investment
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Located in a beautiful spot in the middle of the jungle on the way to Semuc Champey. You can walk 30 minutes to Semuc. No WiFI no hot shower. Food was good and the staff were very friendly and helpful.
Stayed 2 nights in Feb 2019
Response from Wellington on 20 Feb 2019
Thank you for your review that help us to keep doing the good job that we been doing and improve to give a better sdrvice

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The staff were great, the food was good, the pool was not operating and was very small and old anyway, there was no hot water when showering and no wifi
Stayed 2 nights in Sep 2018
Response from wellington on 1 Nov 2018
thanks for your comment we will check about the hot water.

8/10 Good

LEONEL

Liked: Staff & service, property conditions & facilities
Aruma
La instalación es agradable, la atención es buena, son muy amables, pero no te hacen el aseo de la habitación si no lo pides y la comida no es muy buena, no hay opciones de comida cerca. El costo de la habitación esta bien. Tienen opciones de tours en los alrededores, tomar en cuenta que te apoyan con el traslado de Lanquín al hotel solamente si te hospedas dos noches o más.
Stayed 1 night in Jan 2020
Response from Comentario 2 on 30 Jan 2020
Gracias por tu comentario Leonel en el hostal nos esforzamos por brindar un excelente servicio a nuestros clientes.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Saludos on 26 Jan 2020
Fue un gusto tenerlos en Aruma. Disfruten de su viaje! Saludos.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buena experiencia
La atención fue increíble por parte de Wellington y Rosario, siempre atentos y muy serviciales. La comida muy rica, la habitación muy limpia y los precios muy cómodos y adecuados.
Stayed 1 night in Dec 2019
Response from Wellington y Rosario on 3 Jan 2020
Hola Jonathan nos alegra saber que tu estadía fue placentera. Esperamos vuelvas pronto.. saludos, bendiciones y éxitos en este año que recién comienza.