Overall is good
I believe needs an update on finishes
Its feels old
Rafael
2025 年 6 月入住 1 晚
4/10 很差
Michael
与家人及幼儿出行
2025 年 7 月 26 日
不满意:住宿条件和设施,清洁度
Not what I expect from the Westin. Our baby found a toe nail on the floor within the first few minutes of arrival. The ice maker was broken on my floor and the one below, found one working further upstairs. The entire property needs maintenance and updating. Lots of paint and drywall damage in hallways and rooms, multiple broken tiles in the bathroom.
The parking is paid only, internet is an additional charge and I've had better breakfast included at other hotels, the quality wasn't worth the premium price but there is an alternative a 4 minute walk away for breakfast.
The staff was friendly, although it took two requests to get a crib delivered.
Michael
2025 年 7 月入住 2 晚
4/10 很差
Austin
与家人及幼儿出行
2025 年 7 月 26 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Rooms feel dirty and outdated
Austin
2025 年 7 月入住 1 晚
8/10 还可以
Chad
2025 年 7 月 26 日
Very clean
Chad
2025 年 7 月入住 1 晚
10/10 超赞
Daniel
商务旅客
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upscale and felt welcomed by the professional staff. Great buffet breakfast and staff each morning. My situation required a early check in and a late checkout which the front desk employees made possible instantly!
Daniel
2025 年 7 月入住 1 晚
8/10 还可以
JOSE ENRIQUE
与家人出行
2025 年 7 月 25 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
Viejo y descuidado la zona de alberca está ya muy deteriorada y sucia
JOSE ENRIQUE
2025 年 7 月入住 5 晚
6/10 一般
Gabriela
与家人出行
2025 年 7 月 23 日
满意:服务设施,员工和服务
不满意:清洁度
Cuesta el estacionamiento y mi cuarto olía a humedad y no se iba el agua en la regadera
Gabriela
2025 年 7 月入住 5 晚
10/10 超赞
Samantha
与配偶出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy and enjoyable stop for the night.
Samantha
2025 年 7 月入住 1 晚
10/10 超赞
SCOTT F
与家人出行
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
SCOTT F
2025 年 7 月入住 3 晚
4/10 很差
Leon
与配偶出行
2025 年 7 月 22 日
满意:服务设施
不满意:员工和服务
For a Marriott property I really expected more but after staying here it really took the taste out of my mouth. First of all the lady at the front desk didn’t briefly explain that I had to set my leaving date for the parking so it won’t charge my card every time. I was only told that if I had paid for the parking one time that I didn’t need to again(I don’t know why the hotel doesn’t provides parking for the guest) and that’s what I did. I pay for the parking once and come to find out I was being charged everything I come in and out. When I went to explain it to lady at the front desk she totally disregarded my feelings and went back to what she was doing. Then I was told if I had sign up and become a Marriott member I would receive free WiFi, but upon checking out I was billed $9.95 twice for WiFi. And it barely worked unless you are on the 1st- 4th floor. I was on the 9th so it didn’t even work I was on my data the entire time there. let’s not talk about the TV that was in my room. It was like the remote wasn’t for the tv because it barely move or allowed me to select Anything unless I’m directly facing the TV.
On the in room dining menu it says 6:00am - 11:00pm or 11:00am - 11:00pm. It was 1:30pm when me and my wife didn’t wanted to move and just ordered room service. I called room service about 4 times and even left a voice message saying to call back and no one ever did.
Leon
2025 年 7 月入住 4 晚
10/10 超赞
Lesley
与配偶出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was absolutely amazing. Quiet and cozy. Staff was amazing and helpful as well.
Lesley
2025 年 7 月入住 2 晚
6/10 一般
Stephen
与家人出行
2025 年 7 月 20 日
不满意:住宿条件和设施
Overall the hotel was acceptable for us being there only one night. However, this hotel needs a face lift as it is looking old
Stephen
2025 年 6 月入住 1 晚
2/10 糟糕
Veronica
与配偶出行
2025 年 7 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a horrible experience at the hotel. The server that assisted us the morning we were there. He contradicted, gave my husband attitude and put his finger inside the coffee to determine the temperature of the coffee, my husband wanted his coffe warm and the one provided was cold.
Veronica
2025 年 7 月入住 3 晚
8/10 还可以
Adrian
与家人及幼儿出行
2025 年 7 月 20 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The Hotel is old
Adrian
2025 年 7 月入住 4 晚
10/10 超赞
April
2025 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Thank you for making my stay enjoyable
April
2025 年 7 月入住 1 晚
10/10 超赞
joseph
与家人及幼儿出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel for the family! 5 Star feel without 5 star price!!
joseph
2025 年 6 月入住 1 晚
10/10 超赞
Theresa
与配偶出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well maintained & helpful staff. Very nice accommodations.
Theresa
2025 年 7 月入住 1 晚
4/10 很差
Steven
与家人出行
2025 年 7 月 13 日
不满意:清洁度、服务设施、住宿条件和设施
Out dated
Steven
2025 年 7 月入住 2 晚
10/10 超赞
Shanice
2025 年 7 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Property was always clean and beautiful! Front desk staff were very friendly and helpful.
Shanice
2025 年 7 月入住 2 晚
2/10 糟糕
Ana
2025 年 7 月 11 日
不满意:清洁度、员工和服务、住宿条件和设施
Horrible . Dirty . Unsafe parking
Ana
2025 年 7 月入住 2 晚
8/10 还可以
Mario
2025 年 7 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Great Hotel, just would be a good idea to renovate beds and showers