4/10
We went to San Diego for a work conference and thought it would be fun to stay in a VRBO rather than the conference hotel. We ended up regretting this decision!
The rental reeked of marijuana (which did improve with opening the windows and turning on the air but never completely went away).
The main downstairs air conditioner and the bathroom fan were not working. The owners were not aware, but once made aware they did have them fixed within 24 hours. But this required maintenance to be in the unit while we were out for the day.
The kitchen supplies were bare bones - two glasses total, one kitchen towel.
And the bathroom is desperately in need of a remodel - the floor is cement with peeling/cracking paint, the vanity appears to be very old, and the baseboards are cracked and dirty. I didn't want to walk barefoot in the bathroom.
In addition, they REQUIRE a picture of your driver's license and your credit card be sent via text to a private number prior to sharing the check in information. They say it can be uploaded to the app, but this function is not available by mobile or online. This was after the total amount of the unit had already been charged to my credit card. I have used VRBO for years and have never had to do this. It made me extremely uncomfortable and would have cancelled the booking if we had had the time and would be able to get our money back.
Needless to say, for the price they are charging - find another place to rent.
staci c.
Stayed 3 nights in Aug 2024