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Reviews of Motel 6 San Diego, CA - Downtown

2 out of 5
Motel 6 San Diego, CA - Downtown
1546 2nd Avenue, San Diego, CA

Reviews

6.6
Rating 10 - Excellent. 290 out of 1005 reviews" "
Rating 8 - Good. 219 out of 1005 reviews" "
Rating 6 - Okay. 173 out of 1005 reviews" "
Rating 4 - Poor. 128 out of 1005 reviews" "
Rating 2 - Terrible. 195 out of 1005 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What do you expect? It’s a Motel 6. But for what it is, the inside is very clean! Staff was friendly and helpful, room was clean and immaculate. For what I expected, it definitely delivers. I was only a little apprehensive of the homeless around the area, but it seems like that happens around here… so I won’t dock much for that. I wouldn’t wanna park a car outside though… just a bit unnerving.
Stayed 1 night in May 2024

6/10 Okay

Leo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed sheets no changed during 4 nights stayed.
Stayed 3 nights in May 2024

6/10 Okay

Paul

No shampoo? Didn’t know that was a thing
Stayed 1 night in May 2024

2/10 Terrible

Uriel

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty. Small rooms for price! Also no breakfast only coffee
Stayed 1 night in May 2024

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst hotel i have ever stayed at. period.
Stayed 2 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the dining options of the surrounding area and location close to the airport. It was comfortable.
Stayed 1 night in May 2024

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews are right about this place, dirty, homeless surrounding all areas. They checked me in walked in the room they gave me and I walked in the staff was working on the room went back downstairs to get a new room and clerk and manager are laughing at me super uncomfortable for me. When I came back that night the entire hotel smelled like weed, sheets were dirty. I literally left middle of the night I couldn’t take it anymore.
Stayed 1 night in May 2024

2/10 Terrible

derrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked room for one night stay for an event. Called the day of check in to let them know I would be checking in Late. I received a call to ask when I would arrive. I explained that I left word earlier that morning. She keep asking what time? I I told her after the event was over. After 11:00am. Again, she asked me time? When i arrived, Checked in only to find that room was dirty. The bathroom had hair stuck to door and there was so much dirt caked to the baseboards. There were no clean towels and no remote to work the tv. After getting back into the elevator to retrieve my clean towel(1) not towels, I turn down the sheets and they were stained. To my luck, I brought my own blanket and pillow. I slept on top of the bedding. I was so traumatized that I slept with LIGHTS ON! Just because a hotel may have lower rates, doesn’t mean that cleanliness should be compromised. Standards should be the same across the board.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Maz K.#Team6

2/10 Terrible

Abdul

Very poor not even a chair in reception area
Stayed 1 night in Apr 2024
Response from Nancy Y. on 14 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Antonio

Travelled with family, Travelled with partner
Homeless asleep outside by the doors and in parking lot , our bathroom fan didn’t work so it was extremely humid when showering and hot .
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Antonio,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Eric

Travelled with partner
We were not given an “accessible” room that we asked for. Desk clerk said Expedia didn’t order one.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Eric, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasent
Stayed 8 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Brian,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

SVNAbhayRaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😂
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Traveler,Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

Othon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the motel doesn't match the price that is being charge
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Othon, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Precious

Stayed 1 night in Apr 2024

4/10 Poor

Robin, Kansas City

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Eleinis

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is ok, but it's located in an area that is kot the best for families.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Eleinis,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Daisy

Stayed 1 night in Apr 2024

2/10 Terrible

Lucas

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Lucas,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Lindsay

Liked: Staff & service
Staff was friendly and helpful.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 16 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

RACHAEL, Juneau

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a dependable stay for the price.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
property was cheap in all aspects. Room was dirty all around and needed maintenance on a number of things. Prostitutes out front along with belligerent screaming locals.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Richard, Boston

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very sad area and conditions
Stayed 5 nights in Mar 2024
Response from Nancy Y. on 16 Apr 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

JoAnne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Walk out when I seen bedding on bed disgusting
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 16 Apr 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Valor

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon drop off our Uber driver said it’s the worst hotel in San Diego, and for $100 for a bed, he was correct. The tv didn’t even work. There was a fridge with no microwave, and half the lights didn’t even work. When we asked for another room we were told they were fully booked but Expedia still let me go through most the check out process to book a room. I’d highly avoid this place. And there should be a way to get a refund.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Valor,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Kyle

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a non smoking room and it was not to the point i was sick from the smell... i came home having to wash all my things a few times just to get the smell out... requested extra blankets a few times throughout my stay and never got them! Never again at that location
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Kyle,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

wei

Liked: Cleanliness, staff & service
There are many people smoking marijuana hanging around inside, and even if you pay for parking, the parking lot is often occupied by unknown vehicles and there is no way for the staff to do anything.
Stayed 1 night in Mar 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Sarah,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Tigran, Van Nuys

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Tigran, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Alejandro

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We got a room, no tv, hair and dirty floors, no towels, i request a towel at the front desk and they only had one and it was stained with blood, shower looked dirty and the shower knob was all loose, overal is a run down hotel, looks poor taken care of, dirty and trash bin full everywhere, quiet but dirty.
Stayed 1 night in Mar 2024

2/10 Terrible

mariela

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
My hotel room when I first got there was disgusting it needed to be cleaned & I know it wasn’t clean because there was trash behind the recliner chair. There were finger prints on the cabinets of grease & stains. The nice thing was the front service desk let me be moved to a different room which was way better.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Mariela, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

2/10 Terrible

Ruby

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay so i have stayed at this motel 6 several times and this last time has been by far the worse experience, within the past year alot has changed, there is new construction in what use to be the other BIGGER parking lot, now its just the small side and there aren't any signs or notices stating that you have to pay $10 per night even tho the front desk said there was, even if you paid for the stay... second there are people dealing drugs right outside the motel, crackheads smoking and yelling at each other. Lastly my room smelled like smoke i paid for a premium non smoking when i let the front desk know she said it was too late to change the room as the cleaners had left for the day mind you i literally went in and out quickly to grab food and let them know, she said she could go spray the room for me but at that point i knew it wasnt going to get rid of the smell...the restroom had stains in the tub not sure blood or whatever, i know motel 6 isnt top notch but dang this one has gotten really bad....
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Ruby, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team

4/10 Poor

geovanni, Van Nuys

Disliked: Cleanliness, amenities, property conditions & facilities
parking was limited to 28 spaces but they had 4 floors of rooms. i got lucky with a parking spot
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

david

Stayed 1 night in Mar 2024

8/10 Good

Andrew

Stayed 1 night in Mar 2024

4/10 Poor

Funda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful but the area was not that safe especially at night time.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Funda,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

4/10 Poor

Nalyssa

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Nalyssa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Raul

Stayed 1 night in Feb 2024

2/10 Terrible

Renee, thermal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience people next door were playing music loudly and having people come in and out like a party house. I just wanted rest and couldn’t get that. The air unit did not work either time
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Renee,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Jun Yang

Stayed 4 nights in Dec 2023
Response from Brand Experience Team on 7 Mar 2024
Hi Jun Yang,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Jasen

Response from Brand Experience Team on 7 Mar 2024
Hi Jasen,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Prateek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy Rooms, Homeless Location and Sketchy Mgmt!
They assigned us the last remaining room which was a smoking romo on the ground level with a smell of cigarettes and tobacco stains on all the walls. They told us they will comp us for the night if we didn't cancel our multi-day stay. While they did move us to a different room the next day, they completely ignored the first night's experience and then ghosted us. Stay away!
Stayed 2 nights in Sep 2023

6/10 Okay

Connie

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on 8 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

beverly

Disliked: Cleanliness, property conditions & facilities
My husband and I usually have no issues with staying at Motel 6 but other than the location, this one was one of the worst places we have stayed. They put us in an extremely small corner room and the room felt dirty. There was brown “stuff” all over the floor and when we called house keeping, we were informed it was not dirt but rather “stains”. The lady demonstrated by scraping her finger on the floor to show us that the brown stuff didn’t come off. There were no blankets on the bed, only sheets. My husband had to go down to the desk to ask for more towells, pillows (they only had 2 flat ones on the bed), and the missing blanket. This is the first hotel we have stayed at that didn’t have any shampoo in the bathroom. When we asked about it, we were told they don’t have any. The bed was mega uncomfortable and both my husband and I had sore backs from sleeping in it. Luckily, we were only staying 2 nights so we sucked it up. The price was right and yes, the location is good for walking around but other than that, there weren’t many positives. The room only had 1 chair in it which is all that would fit, I kid you not. One of us had no place to sit. Oh yeah and there was construction that began early in the morning literally right outside the window. I don’t know how full the place was on those nights but I’m pretty sure that had to be the worst room in the building that they gave us. My husband and I are not picky people whatsoever but we would not stay here again.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Beverly,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , the staff was great and the room was clean.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi TravelerWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy Y. on 8 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Thomas

Business traveller
Disliked: Staff & service
They charged me for parking without prior notice, and when the clerk checked me into a room, I found someone already was the in the room. At that point I told them that I wouldn't stay. They refunded one of two nights and the parking.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Thomas,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

8/10 Good

FADEL

Travelled with partner
Liked: Staff & service, amenities
Stuff are a key
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Fadel,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Brian, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
It's never good when the cops are on the property right? There were homeless people outside but they didn't bother anyone and my favorite restaurant was closed. 😔
Stayed 1 night in Feb 2024