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Reviews of PB Surf Beachside Inn

2.5 out of 5
PB Surf Beachside Inn
4760 Mission Blvd, San Diego, CA

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 149 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 70 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Maria H

Travelled with family
Liked: Cleanliness, staff & service
I paid for a room with two queen beds, and I got a king with a pull out sofa. There were a couple things that could have been repaired but overall it was a nice stay.
Stayed 1 night in Apr 2024

6/10 Okay

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Laura, newark

Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the Front desk were so nice and the room was large and clean. It’s a short walking distance to the beach!
Stayed 1 night in Apr 2024

10/10 Excellent

Tameika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is in a great location turn to the right and you see the water. Maybe put a bench outside if you have people waiting to get in the office in the sun after traveling and beach towels or chairs would be nice to offer.
Stayed 2 nights in Apr 2024

10/10 Excellent

Savanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Service was great! We got upgraded to a suite when we checked in and that was amazing! The property is a great location, right by the beach.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cindy

Travelled with family
Room was clean and spacious. One block from the beach. A couple blocks away from great restaurants, coffee shops, shopping, etc. We would return.
Stayed 1 night in Apr 2024

10/10 Excellent

Ednilyn Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for the stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. Room was prompted and clean. Great price for the area and comfort.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I love it.
Stayed 2 nights in Apr 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed having the extra space in the sitting room. Location was excellent half a block from the beach and close to shopping and restaurants. The decor could use an update, upholstery on one of the chairs was torn up.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathryn, San Marcos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and early checkin was great!
Stayed 1 night in Apr 2024

8/10 Good

Ana Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were really clean when we arrived. However, they didn’t clean it during our stay (we spent 2 nights there). The area around the hotel is really good, super close to the beach, with many options of restaurants around it.
Stayed 2 nights in Apr 2024

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities
I was going to say you get what you pay for, but felt like this place was a bargain - for what I was looking for. I wanted something affordable and in a good location. This place was half a block from the beach, right off Mission Blvd, plenty of things to do, and plenty of places to eat. Check in was extremely simple and pleasant. The room was fine. I was there by myself for a quick get away, so I wasn't trying to impress anyone. The room was small, fairly clean, the bathroom appeared to be recently renovated. AC worked great, plenty of hot water...no issues. My only "complaints" was that it was pretty obvious the room was only given a quick clean before I arrived. There was splattered coffee on the wall behind the coffee maker, random smudges on the wall here and there, and a rather uncomfortable crusty on the ceiling directly above the head of the bed. But a quick wipe fixed it. The other complaint was the extremely loud cleaning service carts rolling around outside my door at 7am!! Had I been there on business it wouldn't have mattered. But, a 2 minute walk to the beach made me forget all about it. The next time I'm looking for a quick get away to SD, I'll definitely come back here.
Stayed 4 nights in Mar 2024

10/10 Excellent

Mohamad

Stayed 2 nights in Mar 2024

8/10 Good

Eddie

Stayed 3 nights in Mar 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was fun to figure out, but I was just glad we had any at all! The property isn’t in newest condition, but it felt safe and clean and super convenient! We loved being close to the beach without ridiculously high costs. Kids had a blast.
Stayed 4 nights in Mar 2024
Response from Jim on 27 Mar 2024
We are very happy you chose to stay with us and that you and your family had a great time. We are planning to do some work fairly soon, that should improve our overall look. We hope to see you again soon.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place overall close to the beach
Stayed 2 nights in Aug 2023
Response from Jim on 27 Mar 2024
Thank you for your nice comment and review. We hope to see you again soon.

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 1 night in Mar 2024
Response from Jim on 27 Mar 2024
A guess about a half of a block to the actual beach. Thank you for your excellent review and comment! We'll see you again.

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be a little hard but otherwise it was a great stay!
Stayed 4 nights in Feb 2024
Response from Jim on 6 Mar 2024
We hope you will choose to stay with us again. Please remember that we offer complimentary parking at our sister property a block away. Also, thank you for your nice review.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it by the beach
Stayed 1 night in Feb 2024
Response from Jim on 27 Mar 2024
Thank you for staying with us at the beach. We look forward to your next stay! And, thank you for your great review.

4/10 Poor

Janel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jim on 6 Mar 2024
We are sorry your stay was not a better one. We do hope you will choose to try us again.

10/10 Excellent

Margaret

Travelled with partner
We enjoy our quick getaways here. Beautiful location. Clean and friendly staff. Perfect location walking distance from the beach.
Stayed 1 night in Feb 2024
Response from Jim on 6 Mar 2024
We really look forward to your next stay with us and do appreciate your excellent review!

10/10 Excellent

Megha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! I stayed here for 1 full week while I was in between leases. I worked remote from the hotel and had a great experience with the front desk, as well has maintenance staff. This place is super quiet during the week but as expected, gets a little louder on weekend nights but nothing too bad
Stayed 6 nights in Jan 2024
Response from Jim on 20 Feb 2024
We are so happy to read and hear about your nice experience while staying with us. We do thank you for your fantastic review and comments and hope to see you again the next time you are in Pacific Beach.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, walking distance to every where we needed!
Stayed 2 nights in Dec 2023
Response from Jim on 20 Feb 2024
We believe our location to be almost perfect for walking to many of the local restaurants, shops, and of course the beach. Thank you for your great review and comments. We'll see you again.

4/10 Poor

Selfa

Stayed 1 night in Feb 2024
Response from Jim on 27 Mar 2024
We apologize for your overall experience while staying with us and hope you will consider trying us again the next time you are in Pacific Beach.

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right on the beach. Perfect to rest your head after a long day in PB/Mission Beach. No frills. Would stay again.
Stayed 1 night in Feb 2024
Response from Jim on 8 Feb 2024
We hope to see you again, and also do thank you for your great review.

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is not the hotel's fault, but there were loud drunk college age kids staying next to us that woke us up quite a bit. This is definitely a party town. Having said that, I had to kill 2 cockroaches in our room. Thats not good. Other than that, the property was clean.
Stayed 1 night in Jan 2024
Response from Jim on 8 Feb 2024
Thank you very much for your comments. We do apologize for the issues and hope you will decide to stay with us again.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway
Nice cozy room,very comfortable bed,huge shower,with great water pressure….Don’t know what the people who give bad reviews expect….a block from the boardwalk,walking distance to everything….definitely will stay again next time in town
Stayed 2 nights in Jan 2024
Response from Jim on 29 Jan 2024
Thank you very much for your fantastic review and comments. We also enjoy the pictures you attached. We look forward to seeing you again soon!

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jim on 29 Jan 2024
Thank you very much for your excellent review! We look forward to your next stay with us!

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jim on 29 Jan 2024
Thank you very much for your awesome review! We look forward to your next stay with us!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many shops and restaurants all while the beach is literally right there. Nice part is there is a few parking spots which is nice especially when it comes to beach cities. Check in was easy and overall a convenient spot for the price you pay. Definitely would stay there again!
Stayed 1 night in Jan 2024
Response from Jim on 29 Jan 2024
Jennifer, we thank you for your nice comments and fabulous review! And, we look forward to your next stay!

8/10 Good

mary ann

Travelled with group
The location was great, the room was very small, it was clean but definitely could use some updates.
Stayed 2 nights in Jan 2024
Response from Jim on 29 Jan 2024
We are planning some updates throughout the property, and do thank you for choosing to stay with us. Just so you know, we do have varying sizes of rooms, and hope you will decide to stay with us again, Mary Ann.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Perfect little spot by the water. Awesome local eateries and beach vibe. We stay here often for little get aways.
Stayed 1 night in Jan 2024
Response from Jim on 18 Jan 2024
We appreciate you coming back to stay with us! We look forward to seeing you again and also thank you for your awesome review!

10/10 Excellent

kristen

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jim on 18 Jan 2024
Thank you very much for your excellent review! We look forward to your next stay with us.

6/10 Okay

Debra

Disliked: Cleanliness
Perfect spot, mediocre room
Hotel is in a perfect location just steps away from the beach and downtown area. Check in was quick however only one customer allowed in the office at a time. Our room key didn't work and when going back to the office i had to stand outside and wait as there was a customer inside. A little inconvenient. The room was clean at glance, however, there was a thick film of dust and dirt on the bathroom window sill and baseboards. There were stains on the walls. Door knob and light switch area had dirty stains as if never wiped clean. The overall cleanliness of the room was not great. You can tell rooms are not deep cleaned or scrubbed, just a quick change of sheets and towels.
Stayed 1 night in Jan 2024
Response from Jim on 18 Jan 2024
Thank you very much for your comments. Housekeeping has been notified about the issues you mentioned. I am very sorry for your experience, and hope you will consider us again.

10/10 Excellent

Julian David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place Ever in PB!
Customer service was fantastic from the start. Very friendly and helpful. I was set up for my room on the 3rd floor right next to the roof top deck. I can definitely say that my experience staying at this hotel was phenomenal. It was my first time in this hotel and I can definitely said that I will be back staying there. I will recommend this hotel to my family and friends.
Stayed 2 nights in Dec 2023
Response from Jim on 18 Jan 2024
It's always nice to hear about a nice experience that you had while staying with us. We do thank you for your awesome comments and review! We'll see you again!

8/10 Good

Vatana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for vacation
Stayed 2 nights in Dec 2023
Response from Jim on 2 Jan 2024
Thank you for choosing to take your vacation at our location. We really apprecite you choosing to stay with us and hope you decide to stay with us again the next time you are in the San Diego area.

6/10 Okay

Abdul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I want to state that the staff was great & helpful. The hotel itself is a whole health code violation. Room smells musty, unclean sheets, roaches in bedroom and ants in bathroom. Everything felt sticky. I would never recommend nor will I ever return. I wish I can give zero stars.
Stayed 1 night in Dec 2023
Response from Jim on 2 Jan 2024
I am very sorry and surprised to see this review. We do apologize for your experience. We had taken that room out of service for a full service. Thank you for trying us.

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice. I could use a little exterior cleaning the hallways and sthere's other than that, everything was fine. Very close to the beach walking distance down to the pier.
Stayed 2 nights in Dec 2023
Response from Jim on 2 Jan 2024
We do plan to do some exterior repairs on the walkways and to repaint. Thank you for staying with us, and we do hope you will choose to stay with us again.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
Great location close to the beach with many restaurants near by to choose from within walking distance.
Stayed 1 night in Dec 2023
Response from Jim on 2 Jan 2024
We thank you for your excellent review and comments. And, also look forward to your next stay with us.

6/10 Okay

Ashlee

They definitely turn the hot water off on your last day 😂 Still was worth the cold shower. It was affordable and by the beach. I’m a CNA so my budget was what it was. I think the locals are worried about tourists staying there. The cost of everything is too high and people don’t realize this and move there without a plan or job. I think this is why they turn the hot water off. Just a theory. Time at the beach makes any annoying nuisance worth it though.
Stayed 4 nights in Dec 2023
Response from Jim on 2 Jan 2024
Actually, we had a hot water heater burst in the middle of the night that was repaired the next day. I do apologize for the inconvenience and especially the impression it left. We would never consider turning off the hot water. We do hope to see you again.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Best bang for your buck in the downtown PB area. Great for no car walkability and proximity to notable places
Response from Jim on 8 Feb 2024
We are happy you have chosen to stay with us. Yes, mostly everything is walkable from our location. Also, we do hope to see you again soon.

10/10 Excellent

Andrew

Travelled with family
Stayed 1 night in Dec 2023
Response from Jim on 15 Dec 2023
Thank you for your fantastic review and for choosing to stay with us. We look forward to seeing you again. Happy Holidays!

10/10 Excellent

Iriabeth

Travelled with partner
Liked: Property conditions & facilities
One minute walk from the beach. The room is standard but you are also getting a great deal, price wise, so no complaints there. We enjoyed our stay.
Stayed 3 nights in Dec 2023
Response from Jim on 15 Dec 2023
Thank you very much for your nice comments and for choosing to stay with us. We hope you will decide to stay with us again soon. Happy Holidays!

10/10 Excellent

Bree E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to everything very convenient. Short walk to the beach and all beach bars
Response from Jim on 8 Feb 2024
We are very glad you noticed how convenient our location is to the local attractions. And, thank you for choosing to stay with us and for your fantastic review.

10/10 Excellent

Mykael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great friendly staff
Stayed 1 night in Sep 2023
Response from Jim on 15 Dec 2023
Thank you for your nice comments and excellent review and for choosing to stay with us. We look forward to seeing you again. Happy Holidays!

10/10 Excellent

Margaret

Stayed 1 night in Nov 2023
Response from Jim on 2 Jan 2024
Thank you for your fantastic review! We do look forward to your next stay with us.

6/10 Okay

Rhonda

Travelled with family
Did not feel very welcomed. Paid for one room got a different kind. Didn't want to go to the lobby again so kept it. Hot water broke. No shower the morning that we got up. Although in all fairness, there was a plumber there to fix it. Convenient to many many places though. One block from beach (if that) so that part was great. I'd probably give them another chance, if it became necessary.
Stayed 1 night in Nov 2023
Response from Jim on 15 Dec 2023
I am very sorry for the feeling you had while staying with us. We do pride ourselves on our service and do also aopogize for the emergency hot water repair. We hope you will try us again. Happy Holidays!

8/10 Good

A.J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Jim on 15 Dec 2023
Thank you for your nice review and for choosing to stay with us. We look forward to seeing you again. Happy Holidays!