It's a fine hotel. It's in a great location because you can walk to places in Burlingame and walk the bay. It has most of the things that you expect from a Crown Plaza. Only thing is that the staff is not that good and there aren't many of them. And it isn't a bright, happy and bustling place. There is no fresh coffee in the morning, or fresh water in the lobby, the lights are dim, and people are not always cleaning like in other hotels. The bar is nice but plain. People at the desk don't seem to know how to work the system. the TV's are out dated... But all said it's a nice building, nice room, nice bed, and it's quiet. The shuttle to the airport is reliable. And everyone who works there is nice and polite.
