Save

Fairmont San Francisco

5.0 star property
Family-friendly San Francisco hotel in Downtown San Francisco with 2 restaurants

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Fairmont San Francisco

Terrace/patio
Exterior
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lobby

Reviews

8.8

Excellent

Popular amenities

  • Air conditioning
    Air conditioningAir conditioning
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Free WiFi
    Free WiFiFree WiFi
  • Housekeeping
    HousekeepingHousekeeping
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Penthouse, 3 Bedrooms, Terrace, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Penthouse, 3 Bedrooms, Terrace, City View

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 6000 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Fairmont, Suite, 1 King Bed, View

View from room

Fairmont, Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Classic Room, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Classic Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Frette Italian bed sheets
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View (Diplomat Suite)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, View (Diplomat Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 1125 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Cambridge Suite)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, City View (Cambridge Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 1100 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Napoleon Suite, 2 Bedrooms, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Napoleon Suite, 2 Bedrooms, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 1500 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Family Suite, 2 Queen Beds with Sofabed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Family Suite, 2 Queen Beds with Sofabed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Frette Italian bed sheets
  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 875 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Fairmont, Junior Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Frette Italian bed sheets
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Fairmont, Classic Double Room, Multiple Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Classic Double Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Buckingham Suite)

Balcony

Suite, 1 Bedroom, Balcony (Buckingham Suite)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 800 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Main Building Balcony Suite, 1 Queen Bed with Sofabed

View from room

Main Building Balcony Suite, 1 Queen Bed with Sofabed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 750 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, View, Corner

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Suite, 1 King Bed with Sofa bed, View, Corner

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 640 sq ft
  • Bay view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, City View, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 640 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View (Main Building)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, City View (Main Building)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont, Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Double Room, 2 Double Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 1 Single Bed (Main Building)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Classic Twin Room, 1 Single Bed (Main Building)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 275 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, City View, Tower (Floors 2-23)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, City View, Tower (Floors 2-23)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 370 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Classic Room, 1 Queen Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Classic Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, View, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 1 King Bed, View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 363 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 370 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, City View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 370 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Palace Hotel, a Luxury Collection Hotel, San Francisco
Pool
Pet-friendly
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1001)
The price is HK$2,101
HK$2,451 total
includes taxes & fees
16 Aug - 17 Aug
Palace Hotel, a Luxury Collection Hotel, San Francisco

About the area

Map
950 Mason Street Atop Nob Hill, San Francisco, CA, 94108

What's nearby

  • Embarcadero Center - 15 min walk
  • Lombard Street - 2 min drive
  • Moscone Convention Center - 3 min drive
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 27 min drive

Restaurants

  • ‪The Masonic - ‬3 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪The Coffee Movement - ‬4 min walk
  • ‪Back to Back - ‬5 min walk
  • ‪New Fortune Dim Sum & Coffee Shop - ‬4 min walk

About this property

Fairmont San Francisco

Historic eco-certified hotel near Lombard Street
Located close to Moscone Convention Center and Pier 39, Fairmont San Francisco provides a terrace, an art gallery on-site and designer shops on-site. Indulge in aromatherapy, a body treatment and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Free in-room wired Internet is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and smoke-free property
  • A 24-hour front desk, bike tour information and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All 606 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hairdryers
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, on-request microwaves and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 97.47 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 19-48 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Cirque Bar
  • Tonga Room
  • Laurel Court

Things to do

  • Art gallery
  • Bike tour information
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Private picnics
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (55000 square feet)
  • Meeting rooms - 22

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.76 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 to 48 per person
  • Valet parking fee: USD 97.47 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont San Francisco Hotel
Fairmont San Francisco
San Francisco Fairmont
Fairmont Hotel San Francisco
The Fairmont San Francisco Hotel San Francisco
The Fairmont San Francisco Hotel
The Fairmont San Francisco
Fairmont San Francisco Hotel
Fairmont San Francisco San Francisco
Fairmont San Francisco Hotel San Francisco

Frequently asked questions

Is Fairmont San Francisco pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Fairmont San Francisco?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Fairmont San Francisco on 11 Aug 2024 start from HK$1,725.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Fairmont San Francisco?

Valet parking is available for USD 97.47 per day.

What time is check-in at Fairmont San Francisco?

Check-in start time: 4 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Fairmont San Francisco?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont San Francisco located?

This family-friendly San Francisco hotel is located in the historical district, within 1 mi (2 km) of Lombard Street and Moscone Convention Center. Pier 39 and Oracle Park are also within 2 mi (3 km). California St & Mason St Stop is only a 2-minute walk and Powell St & Sacramento St Stop is 2 minutes.

Fairmont San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 1052 reviews" "
Rating 8 - Good. 158 out of 1052 reviews" "
Rating 6 - Okay. 96 out of 1052 reviews" "
Rating 4 - Poor. 64 out of 1052 reviews" "
Rating 2 - Terrible. 41 out of 1052 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff and customer service!
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
They upgraded us as per my VIP status with Expedia without us asking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I enjoyed the spa and the Tonga room. I also shared my love of period architecture.
Stayed 1 night in Jun 2024

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, attentive and kind staff, nice area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy, Driftwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fabulous and luxurious rooms. Outstanding views from the tower. We will be back!
Stayed 3 nights in Jul 2024

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is really flirting with the line between historic and rundown. Check in and check out we’re good. Restaurant staff were lacking in skill and manners, especially in a luxury hotel. There was supposed to be a bottle of champagne waiting for us on arrival but they forgot which was a bit disappointing. The neighbourhood is great but it isn’t really walkable and it’s a bit of a hike to find decent food or drinks. Tonga bar is a weird vibe and service is very slow even though there weren’t a lot of people there. We enjoyed our stay but we’ll probably look elsewhere for our next visit to San Francisco.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazong view
Stayed 3 nights in Jul 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Rooms are good size, lobby is beautiful and staff is attentive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was that the baby crib we had requested was not already in the room when we arrived. We had to wait about 45 minutes for it to be delivered and upon arrival, we noticed it had numerous bite marks all around the top edge. The crib was functional but esthetically very unpleasant.
Stayed 1 night in Jul 2024

8/10 Good

Peggy, Mukwonago

Travelled with family
Liked: Staff & service, amenities
Nice property and location. Carpeting in rooms need cleaning and/or replacing. Staff was very nice and helpful.
Stayed 7 nights in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, old world glamour hotel with friendly, service minded staff. The rooftop garden was a lovely surprise!
Stayed 1 night in Jul 2024

6/10 Okay

Karen-Sue, Montreal

Travelled with partner
Disliked: Staff & service, amenities
The only palatable hotel near PAC Heights
Stayed 2 nights in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Nam Hoon, Brookfield

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eryka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location for family
Stayed 2 nights in Jul 2024

4/10 Poor

ARMINE

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in the night before 4 th of July. They assigned me room which was located on 3 rd floor. First of all the carpet was very smelly and then I found out that my shower is not working. So next day Diana changed my room.thanks to her,very professional nice lady. 2 nd room was nice and lean o my problem was that the housekeeper never cleaned my room and I stayed for 4 days. I mentioned that to Diana before check out and she was very surprised and she said that she will report the issue to manager. Overall everyone should know that they don’t have self parking and valet parking is $88 daily plus 35$ daily for resort fee plus they charge $ 5.81 daily urban fee . And also hotel does not have central AC. For 4 days I paid $1021 for hotel plus add the rest of the charges for parking and other expenses not worth staying at this place there are more nicer and cheaper hotels to stay around.We went to Tonga Room for dinner they are charging $15 per person for sitting and after few drinks they know that you might not even look at the bill for 2 people they charge gratuity and I was surprised and I ask the lady if the tip is included she said yes but you want you can pay extra. Overall very bad experience never staying here again.The only person that I am thankful is DIana at reception desk.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxurious stay in San Francisco. The hotel is placed on one of the city’s hills so not accessible by foot, but easily accessible by car, Uber or autonomous taxis. The in-house Tonga Room bar was the highlight of our stay. Make sure not to miss that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and lovely building
Stayed 3 nights in Jul 2024

10/10 Excellent

consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place with huge rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The service was outstanding
Stayed 2 nights in Jul 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay easy, check-in comfortable beds, and overall a BEAUTIFUL historic hotel! We only stayed one night wish we could’ve stayed longer, but we will definitely return. Beautiful lobby area a little shopping, two bars and a restaurant in the hotel..
Stayed 1 night in Jul 2024