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Rating 10 - Excellent. 1162 out of 1319 reviews" "
Dear Nina,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Grand Hyatt at SFO again soon!Warm regards,Melinda
Spacious and comfortable room. Runway view was excellent.
Masataka
Stayed 2 nights in Apr 2024
Response from Ana on 3 May 2024
Dear Masataka,We are grateful for your feedback. It was a pleasure to have you as our guest while you were in San Francisco. We're glad you enjoyed the size of your room, the views, and felt at ease. We hope to see you again soon!
We will use the Grand Hyatt at SFO from now on for their Park N Fly option. Connected to the terminals by a train makes it so easy to stay the night before travel, leave the car and take the train to our airline. What a great way to begin a trip!
Pat
Stayed 1 night in Apr 2024
Response from Laura on 28 Apr 2024
Dear Pat,Thank you for taking the time to share your experience. We are happy to hear that your stay with us was enjoyable and that our location was perfect for your travel needs. We hope to have the pleasure of welcoming you back in the near future. Best regards,
Dear Julian,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back in the near future. Best regards,
Beautiful hotel and conveniently linked to terminals through air train. Modern and comfortable, excellent!
Alessandra
Stayed 1 night in Apr 2024
Response from Janet on 26 Apr 2024
Dear Alessandra,Thank you for taking time to share feedback on your recent stay at our Grand Hyatt at SFO. We are very happy to hear you thought the hotel was beautiful and you liked how conveniently linked through air train we were to the terminals. We are delighted that you liked the modern decor and comfort of our hotel. We hope the next time your travels bring you to our area we will have the pleasure of welcoming you back.Warm regards,
Dear Sarah,We appreciate your wonderful feedback. It was a pleasure to host you during your stay in San Francisco. We are delighted to hear that you enjoyed our hotel and the service provided by our staff. We look forward to seeing you again!
Dear Kimber,We appreciate your excellent feedback and rating! It was a pleasure to have you as our guest during your stay in San Francisco. We hope to see you again soon!
This was the most surprising part of my anniversary trip with my husband. We decided to stay over since our flight was so early in the morning. The hotel was 5 stars in terms of service, food, cleanliness, and comfort. I can't wait to stay over again for our next trip!
kristine
Stayed 1 night in Apr 2024
Response from Laura on 24 Apr 2024
Dear Kristine, Thank you so much for your patronage and for the 5-star rating. We are so happy to hear that you were comfortable during your stay with us. We hope you had a very happy anniversary, and we wish you many more! We hope to have the pleasure of welcoming you back soon. Best regards,
Wonderful hotel. Nice and efficient staff! Always trying to make the customer feel appreciated. Excellent crew!
Grace
Stayed 1 night in Apr 2024
Response from Krista on 23 Apr 2024
Hello Grace, We want to thank you for your kind words and 5 out of 5 rating of your stay with us at the Grand Hyatt at SFO. We are so pleased to hear that you enjoyed your stay, and that you received excellent service from our hotel staff. We hope we have the opportunity to serve you again soon!Warm Regards, Krista
A very serenity, clean, and convenient place to rest after a long flight. Practically just walked from plane to room and to another plane the next day.
Hong
Stayed 1 night in Apr 2024
Response from Krista on 23 Apr 2024
Hello Hong, Thank you kindly for your lovely 5 out of 5 rating and review. We are thrilled to hear that our property was able to provide you a comfortable rest during your travels. We love that our location was a convenient stay, and we hope to have you back as our guest again while visiting SFO. Kind Regards, Krista
I arrived SFO late and I was very tired. I was glad I booked Grand Hyatt so I could just took the air train to get to the hotel and rest. The hotel room is clean and quiet.
jian
Stayed 1 night in Apr 2024
Response from Laura on 21 Apr 2024
Dear Jian, Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that our location was perfect for your travel needs, and that you were able to get some rest before heading to your next destination. We hope to have the opportunity to welcome you back soon. Best regards,
Dear Ricky,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon.Best regards,
10/10 Excellent
cheryl, Honolulu
13 Apr 2024
Liked: Amenities
Staff was excellent
cheryl
Stayed 1 night in Apr 2024
Response from Jamie on 14 Apr 2024
Dear Cheryl,Thank you for your wonderful 5/5 rating of our Grand Hyatt at SFO! It was such a pleasure to hear that our teams service helped contribute to an enjoyable stay. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie
10/10 Excellent
David
12 Apr 2024
David
Stayed 1 night in Apr 2024
Response from Melinda on 2 May 2024
Dear Dave,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Grand Hyatt at SFO again soon!Warm regards,Melinda
Hi Olivia,We are so happy to learn that you enjoyed your stay with us. Thank you so much for your 5-star review. Please visit us again at Grand Hyatt SFO!Kind regards,
10/10 Excellent
Egon, Chatel St. Denis
9 Apr 2024
Egon
Stayed 1 night in Apr 2024
Response from Dacia on 1 May 2024
Hello Egon,We are so happy to learn you had a great stay. Thank for taking time to rate our hotel. We would love to welcome you to Grand Hyatt at SFO again.Kind regards,
Dear Lin,Thanks for sharing your feedback. We're happy to hear that our hotel's location was convenient for you. We hope to see you next time you visit San Francisco!
Hi there Dustin, Thank you kindly for your wonderful 5 out of 5 rating of your stay with us here at the Grand Hyatt at SFO. We are glad to see that you enjoyed your stay with us and we hope to see you again soon!Warm Regards,Krista
Hi Suzanne, We are so happy to hear that you enjoyed your stay with us here at the Grand Hyatt at SFO. We are pleased to hear that the location of our hotel was convenient for your needs and we hope to welcome you back as our guest again! Warm Regards, Krista
10/10 Excellent
Mario
7 Apr 2024
Mario
Stayed 1 night in Apr 2024
Response from Dacia on 1 May 2024
Hi Mario,Thank you so much for your 5-star review. It is wonderful to learn that you had a great stay. We look forward to welcoming you back to Grand Hyatt at SFO.Kind regards,
Dear Magdalene,Thank you for taking the time to review our property. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back to Grand Hyatt at SFO for an improved stay that exceeds all expectations.Warm regards,Melinda
Dear Scott,Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed your stay with us, and the staff was accommodating as we strive to provide guest with the best customer service possible. We truly appreciate the time you have taken to leave your feedback; we hope to have the pleasure of welcoming you again in the near future. Please don't hesitate to contact us should you need any assistance. Kind Regards,Ciara
Dear Boris,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,
Dear Patti,Thank you so much for the 5-star rating. We are happy to hear that your stay with us was enjoyable. We hope to see you again soon. Best regards,
Absolutely the best place to stay the night before a flight out of SFO
Kiyomi
Stayed 1 night in Mar 2024
Response from Laura on 31 Mar 2024
Dear Kiyomi,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that our location was perfect for you travel needs. We hope to have the opportunity to welcome you back soon. Best regards,
The hotel was great but SF is just dangerous in general.
Brytni
Stayed 1 night in Mar 2024
Response from Lindsey on 30 Mar 2024
Dear Brytni,Thank you for your feedback. We are happy to hear you enjoyed your stay overall! We appreciate your feedback! Would love to welcome you again!Best Wishes
Dear Jennifer,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,
Hello Jamie! Thank you for taking the time to rate your stay with us. We appreciate your five-star rating and you choosing our hotel, and we hope to welcome you back soon.Warmest regards, Angela
10/10 Excellent
Brittany
23 Mar 2024
Lovely
Brittany
Stayed 1 night in Mar 2024
Response from Angela S. on 25 Mar 2024
Hello Brittany! We want to express our gratitude for taking the time to share your valuable feedback with us. We are thrilled you had a pleasant stay with us, and we appreciate your decision to choose our hotel. We hope to serve you again soon.Warmest regards, Angela
Hello Benjamin,Thank you for your 5 out of 5 rating and your review. We are so pleased to know that you had a great time here at our hotel. We look forward to seeing you again soon. Best Wishes,
This is our second time staying at this hotel. The staff are very welcoming. The hotel room is clean, quiet. It is big screen tv, wifi, Keurig coffee,electric kettle for tea. We ate at the hotel's restaurant which was a pleasant experience ; food delicious.
This hotel is one of the stops on the train that goes to San Francisco airport.
Gayle
Stayed 1 night in Mar 2024
Response from Ana on 22 Mar 2024
Dear Gayle,We appreciate your feedback. Thank you for choosing to stay with us while in San Francisco. We are pleased to hear that you enjoyed our hotel's cleanliness, in-room amenities, and your dining experience. We hope to welcome you back the next time you visit San Francisco!
4/10 Poor
Miyu
21 Mar 2024
Miyu
Stayed 2 nights in Mar 2024
Response from Jamison on 11 Apr 2024
Hello Miyu, Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. Please contact us via one of our social media platforms (e.g. X (formerly Twitter), Facebook, Instagram) so we can discuss this review with you further. We hope to welcome you back at Grand Hyatt at SFO for an improved stay that exceeds all expectations.Best regards, Jamison
Super convenient, especially if stuck at SFO for a long layover.
Friendly staff
Lisa
Stayed 1 night in Mar 2024
Response from Tieysha on 24 Mar 2024
Hello Lisa,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to hear that you found our hotel to be super convenient, and our staff to be very friendly. We look forward to welcoming you back to Grand Hyatt at SFO in the future.Best Wishes,
The person checking us in last night was super nice. Room was big and clean. We just needed a few hours of sleep. Wish we could have had more time as the hotel is pretty nice.
Amy
Stayed 1 night in Mar 2024
Response from Jamie on 20 Mar 2024
Dear Amy,Thank you for your wonderful review of our Grand Hyatt at SFO! It was such a delight to hear that you enjoyed your time with us, and that our team helped contribute to an enjoyable stay. We hope to welcome you back as our guest for another great stay in the future!Warm regards,Jamie
10/10 Excellent
Ashley
15 Mar 2024
Liked: Amenities
Awesome
Ashley
Stayed 1 night in Mar 2024
Response from Christi on 15 Mar 2024
Hello Ashley, thank you for taking time to share feedback on your recent stay at Grand Hyatt at SFO. I am so glad that you enjoyed the stay. We look forward to welcoming you back soon. Best Regards, Christi
Hello Yang-hao!Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us at Grand Hyatt at SFO and that your stay was pleasant! We do hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance.
Dear Kristine,Thank you for taking the time to provide your rating. We truly hope your stay with us was enjoyable and we hope to have the opportunity to welcome you back soon. Best regards,
8/10 Good
Meinhard
10 Mar 2024
Meinhard
Stayed 2 nights in Mar 2024
Response from Jamie on 3 Apr 2024
Dear Meinhard,Thank you for taking the time to leave our Grand Hyatt at SFO a rating! It was great to see that you had an enjoyable stay experience with us. We hope to welcome you back as our guest for an even better stay experience in the future!Warm regards,Jamie
Enjoyed the bedding much but the support i had with my mom in a wc was remarkable.
deborah
Stayed 1 night in Mar 2024
Response from Jamie on 10 Mar 2024
Dear Deborah,Thank you for your great review of our Grand Hyatt at SFO! We're delighted that you enjoyed your stay with us. We hope to welcome you back as our guest again in the future!Warm regards,Jamie
Hello Daljit,Thank you for your 5 out of 5 rating. We hope you had a pleasant and enjoyable stay. We look forward to welcoming you back to Grand Hyatt at SFO in the future.Best Wishes,
10/10 Excellent
Elizabeth
4 Mar 2024
Elizabeth
Stayed 1 night in Mar 2024
Response from Tieysha on 28 Mar 2024
Hello Elizabeth,Thank you so much for your 5 out of 5 rating. We are so very pleased to know that you enjoyed your stay with us, and we look forward to welcoming you back to Grand Hyatt at SFO in the future.Best Regards,
Hello Jeff Ann R. I want to thank you for being our Guest at Grand Hyatt at SFO. I am pleased your stay was a success and I truly appreciate your time and review. I hope you will come back and see us in the future. Have a great day!
Dear Robert,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Grand Hyatt SFO again soon!Warm regards,Melinda
Staff was amazing after Expedia lost our reservation. The hotel staff upgraded our room. This is the best way to stay wile on a layover.
Garrett
Stayed 1 night in Feb 2024
Response from Jamie on 3 Mar 2024
Dear Garrett,Thank you for your delightful review of our Grand Hyatt at SFO! It was great to hear that our team was able to help contribute to an enjoyable stay. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest again soon!Warm regards,Jamie
Hello Daniel, Thank you for the perfect rating as well as your review. We are so glad that you enjoyed the convenience of our location. We look forward to welcoming you back to Grand Hyatt at SFO! Best regards, Jamison
Hello Jerry,Thank you so much for your 5 out of 5 rating. We hope you had a wonderful stay, and we look forward to welcoming you back to Grand Hyatt at SFO in the future.Best Wishes,