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关于诺布山酒店的点评

3.5 out of 5
诺布山酒店
835 Hyde St, San Francisco, CA

点评

7.4

还可以

10 分 - 超赞。270 条好评，共有 1003 条点评" "
8 分 - 还可以。361 条好评，共有 1003 条点评" "
6 分 - 一般。210 条好评，共有 1003 条点评" "
4 分 - 很差。88 条好评，共有 1003 条点评" "
2 分 - 糟糕。74 条好评，共有 1003 条点评" "

7.8/10

清洁度

8.0/10

员工和服务

6.8/10

服务设施

7.0/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

真实旅客

商务旅客
满意：员工和服务
不满意：住宿条件和设施
location is good, but hardware needs upgrade. The first night, restroom flooded and carpet was wet, bad small
2020 年 2 月入住 3 晚

10/10 超赞

Chih-hsing

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 3 晚
Customer Care Team 于 2019年07月4日 的回复
Dear Chih-hsing, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

10/10 超赞

YunFan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚

10/10 超赞

zhanhua

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 1 月入住 3 晚

10/10 超赞

YAOCHIN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A great place to stay at south bay area
Reception is helpful. Good breakfast, nice location, smooth wifi, a small room without air condition, However, it's still a great place to stay at south bay area.
2017 年 9 月入住 3 晚

8/10 还可以

huaming

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 5 月入住 1 晚

6/10 一般

MARIA，Modesto

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
I like the rooms and bedding comfortable, but elevator not working, the cleaning aroma too strong.. good customer service.. stayex in 3rd floor so i could here kids jumping .. but overall ok. For the price
2024 年 5 月入住 1 晚

4/10 很差

Robert

商务旅客
满意：清洁度
不满意：住宿条件和设施，服务设施
It’s a charming old hotel, but it has a lot to improve on. Elevator is an old fashioned elevator with a gate that needs to be full closed when you leave or else the elevator won’t work. No dining or bar/lounge. Electric plugs in the room are limited if you want to charge your laptop or phone. Some don’t work at all! No place to work, only one chair in the corner. The porcelain on the bathtub is stained or chipping away. Rooms are small. It’s boutique for sure and it has some charm, but it could offer more to its customers. Recommend Aces Bar down the street, but the area doesn’t feel that safe walking around at night.
2024 年 5 月入住 1 晚

4/10 很差

Ronald

商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
Paid almost $500 per night for this hotel. TV only had four stations. WiFi was not very good. No room service or restaurant. Very noisy. Can hear the room above me too much. Elevator has been patched but not painted. For $500 a night I felt violated. If I paid $200 I wouldn’t be as hard on it but for this kind of money I have certain expectations
2024 年 5 月入住 2 晚

8/10 还可以

Adam

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Enrique

满意：清洁度、员工和服务、住宿条件和设施
The staff was friendly, the room was clean and comfortable, and the location was convenient. Would definitely stay here again!
2024 年 5 月入住 1 晚

6/10 一般

Viorel

满意：员工和服务，清洁度
2024 年 5 月入住 2 晚
Customer Care Team 于 2024年05月7日 的回复
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 超赞

Mayra

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very cute boutique hotel in San Francisco! Would recommend!
2024 年 4 月入住 1 晚

8/10 还可以

Victor

与家人出行
不满意：服务设施
En términos generales, la habitación era pequeña, pero agradable, tiene detalles q la distinguen, por el precio en comparación con las de la zona creo que está bien; solo la zona no se ve segura ya para estar fuera de noche; pero dentro de la habitación me sentí seguro
2024 年 4 月入住 1 晚

10/10 超赞

Kevin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Neighborhood Chic. I loved this place. Very comfortable, affordable and convenient. I will definitely stay here again!
2024 年 4 月入住 2 晚

4/10 很差

Nathan

满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
While I Was staying in the hotel I decided to go get some food. But before i left i set camera on my laptop to record video and opened a search browser. I left and found a nice pizza by the slice place not far away. got back to my room about 35 minutes after i left. on my way to my door i thought i heard my room door shut. i unlocked the door and no one was there. After watching some tv and eating my pizza i remebered i set the camera. And i Caught a guy in a mask with gloves come in from the fire escape. luckily and not sure why he didnt take anything. dint take my laptop. I reported this to the front desk showed him the video. he asked me to email it to the hotel email. and nothing else. ive never heard from the hotel since even though i have reached out many times. they didnt want to move me to a different room and wasnt going to reimburse me for my room since nothiing was taken. And he didnt seem concerned or suprised. i do not recomend this hotel. out side of that it was a clean and nice hotel with little amenities. and was totaly a fair price for what i paid.
2024 年 4 月入住 1 晚

2/10 糟糕

Violet

2024 年 4 月入住 1 晚
Customer Care Team 于 2024年05月7日 的回复
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 很差

Alan

不满意：住宿条件和设施，员工和服务
Smallest room I've ever seen. No parking. Sketchy neighborhood. Would not stay there again for that price. 65 dollar room at most.
2024 年 4 月入住 2 晚

10/10 超赞

Gionatan

满意：清洁度、员工和服务、住宿条件和设施
Clean quiet restful, thanks
2024 年 4 月入住 2 晚

10/10 超赞

Florian

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 3 月入住 3 晚
Customer Care Team 于 2024年04月2日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

Eric

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the deli on the corner. There was an Italian restaurant in the building that I want to try next time. Trader Joe’s is close too. Staff is completely nice and helpful. Rooms are fully renovated with super comfortable beds and pillows. Bathroom is big and stocked. I’ll be back!
2024 年 2 月入住 1 晚

6/10 一般

Antwan

商务旅客
不满意：服务设施
This place was ok. I’ve stayed at far better but for the price it did what was needed. This place is no frills. The fitness center is laughable but again in a pinch can get the job done. If you go right out of the front door you’re in the Tenderloin. Best to avoid this area. If you go right you can take a scenic walk to Fisherman’s Wharf past Telegraph Hill. My room was very cold at night and it was noisy. I would recommend as a last resort and you must be in SF city limits.
2024 年 3 月入住 2 晚

10/10 超赞

Shawn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Helpful staff with a good sense of humor!
2024 年 3 月入住 1 晚

10/10 超赞

Hafid manuel

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Buena estancia si vienes por pocos días
2024 年 3 月入住 2 晚

8/10 还可以

Christian

满意：服务设施，清洁度
It's an average and decent hotel. I am not a big fan of old elevators, so that was a turn-off. Also, the staff were very blasé about their jobs.
2024 年 3 月入住 1 晚

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great night life.
2024 年 3 月入住 1 晚

10/10 超赞

Hafid manuel

满意：清洁度、员工和服务、住宿条件和设施
Excelente para una estancia corta. Muy céntrica
2024 年 3 月入住 1 晚

10/10 超赞

Reece

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s obvious that a LOAD of money was poured into this period building to make a clean, modern, safe hotel experience that pays homage to its Edwardian roots. Bravo, bravo! Nob Hill Hotel is located in a convenient and walkable part of town with many transit options.
2024 年 3 月入住 1 晚

4/10 很差

Mykhailo

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
it was too cold inside of the room, no ability to change temperature.
2024 年 3 月入住 3 晚

10/10 超赞

alexis

2024 年 3 月入住 4 晚
Customer Care Team 于 2024年04月2日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 还可以

Rebecca

2024 年 2 月入住 2 晚
Customer Care Team 于 2024年03月26日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

shelley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is a funky little boutique hotel. The rooms are comfortable and clean. Great little breakfast/ lunch cafe just a few steps up the street.
2024 年 3 月入住 2 晚

10/10 超赞

Andy

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good and nice price
2024 年 2 月入住 1 晚

6/10 一般

Tetsuji

2024 年 2 月入住 3 晚
Customer Care Team 于 2024年02月28日 的回复
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 还可以

Amairany Avila

与配偶出行
不满意：员工和服务
.
2024 年 2 月入住 1 晚
Customer Care Team 于 2024年02月27日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Amy

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The hotel is very loud. I could hear conversations in other rooms. There is no vending machine. The room was mostly clean, but in need of some paint. There is no on-site parking which is very inconvenient.
2024 年 2 月入住 1 晚

8/10 还可以

Ana Belen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Todo correcto
El hotel está muy bien, calidad precio, todo fue correcto
2024 年 2 月入住 1 晚

8/10 还可以

Sonji

满意：客房舒适度，清洁度
Smaller rooms but good location for anything you need. Very clean and staff is welcoming.
2024 年 2 月入住 1 晚

8/10 还可以

Juan

满意：员工和服务、住宿条件和设施、客房舒适度
Nice budget place
It’s a small room, comfortable that you can enjoy if you’re on a budget. There is no parking for the hotel, only street parking which max time is 2 hours on the meter and free after 6pm. Best to keep your car at a garage. Is in a great location where you can just walk around or hop on a bus and explore San Francisco. Overall a good place to stay, especially on a budget.
2024 年 2 月入住 2 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Customer Care Team 于 2024年02月15日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 还可以

joel

满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
Good deal but potential burglar ruined it
Woke up at 6 am to a burglar spying on our room from the fire escape. As soon as i got up and approached the window to which he was standing outside he walked away and down the fire escape ladder. Super sketchy, unfortunate because the hotel is a good one for the price
2024 年 2 月入住 1 晚

8/10 还可以

Lisa

2024 年 1 月入住 3 晚
Customer Care Team 于 2024年03月21日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room could use a coat hook
2024 年 2 月入住 1 晚

8/10 还可以

Thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gem
A gem on Nob Hill. Walking distance to a lot
2024 年 1 月入住 1 晚

10/10 超赞

Pierre-Philippe

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Customer Care Team 于 2024年02月9日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

Eric

满意：服务设施
Nob Hill Hotel just completed fresh renovation. The building of the hotel is over 100 years old. But, the amenities are excellent. The staff is very friendly. Nearby, the are cafes and restaurants. Trader Joe’s is a block away. Uber rides to most SF locations are short. Try it out. You like it.
2024 年 2 月入住 1 晚

6/10 一般

Oscar

商务旅客
Nice
Small room! It is nice, well located, it is an old remodeled hotel, the rooms are very small and do not have air conditioning! just a plug-in fan!!!
2024 年 1 月入住 1 晚

10/10 超赞

Sandra

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the Hotel, it looks clean and safe
2024 年 2 月入住 1 晚

10/10 超赞

Carolina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s at a great location, nob hill. You just can walk all the bush street and it will take you to all cool parts near.
2024 年 2 月入住 1 晚

4/10 很差

Juan

2024 年 2 月入住 1 晚
Customer Care Team 于 2024年02月9日 的回复
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team