The staff were all unbelievably kind, on another level. I worked at Disney and know a think or two about good guest service, but these folks felt genuine. Dan at the door helped us with everything we needed. We didn’t look like the other clientele. We were scrappy little punk emos taking up space in a refined lobby and they still treated us with the upmost kindness and respect. We wanted an early check in and it wasn’t available. As soon as they could they got us in 30 minutes before check in and upgraded our view for our patience. I will be staying here again no questions asked.
Oh
2025 年 7 月入住 1 晚
10/10 超赞
sandra Yoshida,walnut
与家人出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I don’t like carpet in the room
sandra Yoshida
2025 年 7 月入住 3 晚
10/10 超赞
Hind Mirza
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Great customer service
Hind Mirza
2025 年 7 月入住 3 晚
10/10 超赞
Chrystal,Fernley
带宠物出行, 与配偶出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Excellent customer service
Chrystal
2025 年 7 月入住 3 晚
10/10 超赞
Ronald
团体旅客
2025 年 7 月 8 日
满意:服务设施
I love this property, only stay here when in San Francisco. The staff complete the perfection in a perfectway. Thank you
Ronald
2025 年 7 月入住 1 晚
8/10 还可以
Alisa
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
The staff were very nice and welcoming. The room was generally quiet, with the exception of some noise from the elevator. There was a bathtub in the room, but the water only came from the showerhead, so I wasn’t able to use it for a bath. The pillows were a bit flat for my preference. The internet connection was slow at times, with occasional difficulty connecting and an inconsistent signal. Overall, the stay was comfortable and met my needs.
Alisa
2025 年 7 月入住 2 晚
10/10 超赞
Vikas
与配偶出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Comfortable beds, great location. Rooms feel a little dated though
Vikas
2025 年 7 月入住 2 晚
10/10 超赞
Gagandeep
与家人出行
2025 年 7 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very very good n amazing staff
Gagandeep
2025 年 7 月入住 1 晚
6/10 一般
Dylan
2025 年 7 月 5 日
满意:清洁度
不满意:服务设施,员工和服务
Lot of issues with check-in
Dylan
2025 年 6 月入住 1 晚
10/10 超赞
Hugo
2025 年 7 月 4 日
满意:住宿条件和设施,清洁度
This place is in a perfect location. Walking distance from clothe and electronics stores. Convenience access for public and private transportation. The staff was very helpful and pleasant. The room was spacious and clean.