索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式

3.5 星住宿

Royal Solaris Los Cabos & Spa - All Inclusive

海滩家居型酒店,提供2 个室外游泳池,靠近墨西哥大型商业广场

选择日期以查看价格

索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式的照片库

2 室外游泳池,日光浴躺椅
住宿方视频
住宿内部
儿童区
Deluxe Room, Balcony, Ocean View Free Wi-Fi | 沙滩/海景

热门服务设施

  • 游泳池
  • SPA
  • 全包
  • 含早餐
  • 送餐服务
  • 酒吧
当前价格为 HK$2,128
总价 HK$2,588
包含税费
8 月 10 日 - 8 月 11 日

客房选择

可用的客房筛选条件
显示 8 种房型中的 8 种

双人房(单人入住)

8.0 分,满分 10 分
非常棒
(64 条点评)

特色亮点

阳台
空调
免费折叠床/加床
免费婴儿床
迷你吧免费食品
LED 电视
翻修时间:2022 年
遮光窗帘
  • 452 平方英尺
  • 部分海景
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床或2 张双人床

Deluxe Room, Balcony Free Wi-Fi

7.8 分,满分 10 分
不错
(167 条点评)

特色亮点

阳台
空调
免费折叠床/加床
免费婴儿床
迷你吧免费食品
LED 电视
翻修时间:2022 年
遮光窗帘
  • 452 平方英尺
  • 城市景观
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或1 张特大床

客房

特色亮点

阳台
空调
免费折叠床/加床
免费婴儿床
迷你吧免费食品
LED 电视
翻修时间:2022 年
遮光窗帘
  • 452 平方英尺
  • 海洋景观
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或1 张特大床

双人房(单人入住)

8.4 分,满分 10 分
非常棒
(25 条点评)

特色亮点

阳台
独特装饰
空调
免费折叠床/加床
免费婴儿床
迷你吧免费食品
LED 电视
翻修时间:2022 年
  • 538 平方英尺
  • 海洋景观
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

Deluxe Room, Balcony, Ocean View Free Wi-Fi

8.0 分,满分 10 分
非常棒
(22 条点评)

特色亮点

阳台
空调
免费折叠床/加床
免费婴儿床
迷你吧免费食品
LED 电视
翻修时间:2022 年
遮光窗帘
  • 452 平方英尺
  • 海景
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或1 张特大床

Room Superior with Partial Sea View

9.4 分,满分 10 分
绝佳
(3 条点评)
  • 部分海景
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床

Room Standard with Garden View

  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床

Room Superior with Sea View

  • 海景
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床

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街区简介

地图
Blvd San Jose Lote 10, Campo de Golf, San José del Cabo, BCS, 23400

附近有什么?

  • 帕尔米亚海滩 - 步行 3 分钟 - 0.3 公里
  • 墨西哥大型商业广场 - 步行 12 分钟 - 1.1 公里
  • 圣荷西卡波艺术区 - 车程 4 分钟 - 2.0 公里
  • Costa Azul (科斯塔阿苏尔)海滩 - 车程 4 分钟 - 3.1 公里
  • 帕尔米亚海滩 - 车程 5 分钟 - 4.6 公里

周边介绍

  • 洛斯·卡沃斯国际机场 (SJD) - 20 分钟车程

餐厅

  • ‪Zài - ‬步行 3 分钟
  • ‪Cielomar - ‬步行 5 分钟
  • ‪Starbucks - ‬步行 3 分钟
  • ‪Javier's - ‬步行 3 分钟
  • ‪Latino 8 - ‬步行 5 分钟

住宿简介

索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式

圣荷西卡波艺术区附近的全包型家居型住宿,2022 年完成翻新
索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式毗邻墨西哥大型商业广场和帕尔米亚海滩,提供免费自助式早餐、水上乐园免费入场服务和泳池酒吧。这个住宿提供紧邻海滩的地理位置、海滨餐厅和沙滩椅,是沐浴阳光的理想去处。在店内水疗中心享受瑞典式按摩、脚底按摩和身体护理。您可在店内的 5 家餐厅享用早餐、午餐、晚餐、儿童餐和国际美食。健身中心提供瑜珈课程和健身课程,另有排球、沙滩瑜珈和篮球活动。住客可连接 25+ Mbps 网速的免费房内 WiFi,与亲朋保持联系,还可获享池畔酒吧和露台等设施/服务。
此住宿提供的其他礼遇包括:
  • 2 个室外游泳池和儿童游泳池,配备水滑梯、日光浴躺椅和泳池酒吧
  • 免费自助停车
  • 室外网球场、往返机场班车(收费)和快速退房
  • 当地送餐服务、沙滩毛巾和台球桌或撞球台
  • 在住客点评中,海滨位置、游泳池和员工服务得到了一致好评。
客房特色
所有 390 间客房均配有小吧台和空调等舒适设施/服务,还有迷你吧(备有免费物品)和免费 WiFi等设施/服务。 在住客点评中,该住宿场所干净的客房得到了称赞。
更多客房便利设施/服务还包括:
  • 免费婴儿床和免费加床
  • 拒绝一次性咖啡/茶过滤器、垃圾回收和LED 灯泡
  • 浴室配备淋浴设施和免费洗浴用品
  • LED 电视,带有线频道
  • 阳台、咖啡机/冲茶器和每日客房清洁服务

全包详情

此住宿是全包住宿。房价包含住宿内的餐饮费用(可能会有部分限制)。

小费和税款

小费已包含在内,住客可自愿多付小费。

餐饮

包括所有照单点餐、小吃和饮料
限时提供客房送餐服务
客房内迷你吧(提供各种酒水)

活动和设施/设备

包括所有现场活动及设施和设备的使用。

陆上活动

攀岩墙
健身设施
网球
排球

课程/训练班/游戏

有氧健身
烹饪
舞蹈
语言

娱乐活动

店内娱乐和活动
主题派对

语言

英语、西班牙语

同类型住宿

住宿服务设施

网络

  • 所有客房提供:免费 Wi-Fi
  • 室内 Wi-Fi 网速:25+ Mbps
  • 部分公共区域提供:免费 Wi-Fi

停车设施和交通

  • 24 小时按要求提供往返机场班车(收费)
  • 店内免费提供自助停车位
  • 店内提供有限停车位
  • 提供轮椅无障碍停车位

餐饮

  • 每日 6:30 至 11:30 提供免费早餐自助餐
  • 1 家咖啡店/咖啡馆
  • 1 间池畔酒吧
  • 1 间泳池酒吧
  • 2 家酒吧/酒廊
  • 5 家餐厅
  • 私人野餐
  • 小吃店/熟食店

店内餐厅

  • Cafe Solaris
  • Marco Polo
  • Panchos
  • Rosmarinus
  • Zai

休闲活动

  • 1 个热水浴缸
  • 1 个室外网球场
  • 2 个室外泳池
  • 儿童泳池
  • 购物
  • 海滩瑜伽
  • 健身房
  • 健身课程
  • 篮球
  • 免费儿童俱乐部
  • 免费水上乐园
  • 全套 SPA 服务
  • 沙滩排球
  • 水滑梯
  • 台球桌/撞球台
  • 游乐场

家居型

  • 2 个室外泳池
  • 儿童泳池
  • 儿童游戏
  • 免费儿童俱乐部
  • 免费水上乐园入场
  • 免费婴儿床
  • 免费折叠床/加床
  • 水滑梯
  • 洗衣设施
  • 小吃店/熟食店
  • 游乐场

便利设施

  • 24 小时前台服务
  • 发廊
  • 寄存柜
  • 礼品店/报摊
  • 洗衣设施
  • 行李寄存
  • 饮水机
  • ATM

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 婚庆服务
  • 客房清洁(每日)
  • 礼宾服务
  • 求婚/浪漫套餐
  • 行李员/门卫

商务服务

  • 会议室
  • 会议中心

室外

  • 池畔躺椅
  • 地处沙滩
  • 花园
  • 露台
  • 沙滩毛巾
  • 沙滩躺椅
  • 沙滩遮阳伞

全套 SPA 服务

  • 美甲/修脚
  • 面部护理
  • 热石按摩
  • 热水浴缸
  • 瑞典式按摩
  • 身体磨砂
  • 深层组织按摩
  • 体膜护理
  • 运动按摩
  • 蒸汽房
  • 足底按摩
  • SPA 中心每天开放

无障碍设施

  • 如果您需要特殊无障碍设施,请在预订成功后,使用收到的预订确认信息与住宿联系。
  • 15 个无障碍停车位
  • 电梯(门宽 157 厘米)
  • 方便轮椅进出的 SPA
  • 方便轮椅进出的餐厅
  • 方便轮椅进出的电梯通道
  • 方便轮椅进出的健身房
  • 方便轮椅进出的礼宾接待处
  • 方便轮椅进出的停车场
  • 方便轮椅进出的休息厅
  • 方便轮椅进出的游泳池
  • 化妆放大镜
  • 轮椅可通行(可能有限制)
  • 入口处通道光线良好

其他

  • 1 栋建筑
  • 5 层楼
  • 厨余垃圾综合处理政策
  • 纯素食用餐选择
  • 当地主办和组织的游览和活动
  • 建于 2002 年
  • 双层玻璃窗
  • 素食用餐选择
  • 舞厅
  • 宴会厅
  • 指定吸烟区
  • 住宿整体装修 - 2022 年
  • 综合回收政策
  • LED 照明至少占 80%

客房服务设施

卧室

  • 免费婴儿床
  • 免费折叠床/加床
  • 提供床单
  • 遮光窗帘

浴室

  • 吹风机
  • 淋浴
  • 免费洗护用品
  • 私人浴室
  • 提供毛巾

娱乐

  • 可收看有线频道的 LED 电视

餐饮

  • 咖啡壶/茶具
  • 免费瓶装水
  • 湿吧
  • 送餐服务
  • 有限的客房送餐服务
  • 贮满食品的迷你吧(免费)

其他

  • 按要求提供熨斗/熨衣板
  • 保险箱
  • 电话
  • 恒温控制空调
  • 回收
  • 节水淋浴
  • 节水马桶
  • 可重复使用的咖啡/茶过滤器
  • 客房节能开关
  • 书桌
  • LED 照明

政策

入住

开始办理入住:15:00;停止办理入住:不限时间
提前入住需视供应情况而定
住客需年满 18 岁

退房

11:00 之前退房
延时退房需视供应情况而定
需付延时退房费
提供快速退房服务

特别入住说明

此住宿接待方提供机场接送服务(可能会额外收费)。如需安排接客服务,住客必须使用预订确认邮件上的联系信息,在抵达前 72 小时联系住宿接待方
前台工作人员将在住客到店时接待
如有疑问,请使用预订确认信上的信息联系住宿方。
所有旅客(包括儿童)必须于入住时出示由政府签发的有效身份证
入住时必须由持卡人出示预订时使用的信用卡。

进入方式

前台

宠物

不可带宠物或服务类动物

儿童及加床

欢迎儿童入住。
免费提供折叠床/加床。
住宿接待方可应要求提供免费儿童床

该住宿接受的付款方式

重要信息

其他项目

  • 机场接送费:每人 USD13(单程)
  • 机场接送费/每位儿童:USD13(单程),(收费年龄为 5至 12 岁)
  • 需付延时退房费(视供应情况而定)

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受的付款方式有:信用卡、借记卡,以及现金
支持无现金交易。
此住宿场所使用灰水回收系统。
该住宿场所采用的安全设施包括:灭火器、烟雾报警器、保安系统和急救包。
此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房
请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。
请注意,预订时所要求的客房景观视乎住客入住时的供应情况而提供。
使用美国运通信用卡进行的所有付款如需取消和/或退款,需支付 5% 的手续费。

其他注意事项

此酒店不允许携带宠物,包括服务类动物。
18 岁以下的住客不允许进入 SPA 场所,16 岁以下的住客仅可在成人监管下进入 SPA 场所。

住宿的其他常用名称:

Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
Royal Solaris Los Cabos San Jose Del Cabo
Royal Solaris Los Cabos
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive Hotel San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Hotel Royal Solaris Los Cabos & Spa - All Inclusive
Royal Solaris Los Cabos All Inclusive Hotel
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San José del Cabo

常见问题

索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式有游泳池吗?

是的,此住宿设有2 个室外游泳池和儿童游泳池。

索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式住宿费用是多少?

截至 2025 年 7 月 30 日,我们找到的索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式 2 位成人 1 晚最低价是 HK$2,128.47(不含税费),入住日期是 2025 年 8 月 10 日。这个价格基于我们在过去 24 小时内找到的,未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期,可以看到更加准确的价格。

索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式允许宠物入住吗?

不可以,该住宿不允许宠物入内。

索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式的停车费是多少?

该住宿免费提供自助停车。

何时可在索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式办理入住?

开始办理入住:15:00;停止办理入住:不限时间。

何时可在索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式办理退房?

退房时间为 11:00。延迟退房会收取费用(视客房供应情况而定)。

索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式提供前往机场的班车吗?

是的,按要求提供机场班车。每人费用:USD 13。

索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式提供全包式服务吗?

是的,这是全包式住宿。包括所有餐饮,活动包括:网球、排球、有氧健身课程等等。

索拉里斯洛斯卡沃斯皇家 SPA 酒店 - 全包式的地址在哪里?

这家坎昆酒店区住宿依傍着海滩,距离墨西哥大型商业广场和圣荷西卡波艺术区不到 3 公里。而且,距离洛斯卡沃斯港高尔夫球场和帕尔米亚海滩不到 10 公里。

关于Royal Solaris Los Cabos & Spa - All Inclusive的点评

点评

7.6

还可以

10 分 - 超赞。705 条好评,共有 1948 条点评
8 分 - 还可以。504 条好评,共有 1948 条点评
6 分 - 一般。369 条好评,共有 1948 条点评
4 分 - 很差。197 条好评,共有 1948 条点评
2 分 - 糟糕。173 条好评,共有 1948 条点评

8.2/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

7.6/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Wenzheng

2025 年 4 月入住 5 晚

10/10 超赞

Cheuk Ting

与家人出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
good
2023 年 5 月入住 2 晚

10/10 超赞

katy jing

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
接待人員服務態度很好、解釋非常清楚

8/10 还可以

Maribel

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Overall, the resort was nice and had a great atmosphere. The staff was friendly, and the property itself was well-maintained. However, I did have a few issues during my stay: • My room wasn’t cleaned for three days in a row. • On the last day, I didn’t have any hot water • The buffet could use more variety — not a lot of food options to choose from Despite these things, I still enjoyed my time there, but there’s definitely room for improvement in service and amenities.
2025 年 7 月入住 5 晚

6/10 一般

Jeanette

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
The food in the buffet was awful the Italian restaurant is absolutely the best to go to all of the other dining facilities especially the buffet need a lot of work for food quality and options
2025 年 7 月入住 7 晚

8/10 还可以

Cherise Rader

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an older property. The customer service is a 10/10. The food is a 5/10. This is a family friendly property with a kids play area. The spa on-site was a 10/10. I hope this helps you decide the best place for your next vacation.
The kids water play area
The kids water play area
The pool
Sign onsite just before you step foot on the beach
2025 年 7 月入住 3 晚

8/10 还可以

Helene

满意:清洁度、员工和服务、住宿条件和设施
Bed and room was comfortable. Food was very good. For alcohol drinkers, don't expect much as their drinks are soft. Many pools to swim in. The beach unfortunately was Un swimmable during our stay. Solaris did amazing with the 4th July holiday, as the resort threw a massive celebration, with decor, performers, and setup on the BEACH for their entire guests. How thoughtful is that!
2025 年 7 月入住 3 晚

8/10 还可以

Donna Denise

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a last minute getaway!!! Overall, it was a very good hotel for the price. Upon check-in, Dani/Daniela at the front desk, was very rude for two days in a row.😒 All other staff was very nice and accommodating. The pools were AWESOME, especially on the adult side!! The nightly shows were AMAZING,...SUPER SPECTACULAR!!! The food was GREAT with lots of choices. Must remember... dwntwn Cabo and the Arch is about a 15-20 minute taxi ride away.
2025 年 7 月入住 3 晚

6/10 一般

Milton

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I believe the hotel was good and overall number would be a 6. Facilites I would give them an 8 because we had some issues in our rooms but were fixed right away. Staff were very friendly everywhere so I would give them a 10. Service was very good and i would give them an 8, I would have give them a 9 or 10, but my reservation at Zai restaurant was horrible. The place was full so we had to sit outside then when they finally had space inside we were skipped by another family that knew one of the employees. Eventually we got a table inside because it was super hot and we had to ask for it not because they offered. The family that skipped us got their drinks and food before us. We waited for our food over 45 minutes. Then the lady that was serving us apologized and said “im sorry I thought my co-worker was taking care of you guys”. At another table when they got their food one of the guest said “good luck to the rest of the people in this restaurant, we just got our food and we have been here for almost 2 hours” i am not sure if the 2 hours was true but im sure they waited a long time for the food. I noticed that the family that skipped us were approached by a waiter almost every 10 minutes to ask if they needed something, but to us nothing. We were so frustrated that when that family was leaving they keep saying to us good night and enjoy your meal, because they knew that we were not treated right. Very disappointed with the service at that restaurant.
2025 年 7 月入住 5 晚

6/10 一般

Michel

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Pros: Most staff is nice, location is convenient and quiet, rooms are clean, beds are comfortable, close to San Jose Marina (for fishing), water slides for kids. Cons: Very limited food options. The buffet does the job for everyday food, but it is not a fancy buffet, and varieties don't change much from day to day. The restaurants require reservations but are not better than the buffet. They offer a very limited menu (a couple of items) that are basically the same ingredients as the food found at the buffet but presented differently. The Mexican restaurant is below par and cannot even be compared to an El Torito. The 'Chinese' restaurant is far from being a Chinese restaurant. Only the 'Italian' restaurant served two entrees (on different nights) that are distinguished: a sea food platter (clams, shrimps, octopus, squids) and a Mahi Mahi filet dish. For everything else, the average buffet outdid the restaurants. The drinks were mediocre at best, even at the reservation-only restaurants. It was the same cheap alcohol brands served by the pool-side in heavily diluted drinks. The worst drink was the (classic) Margarita at the Mexican restaurant. It had nothing to do in presentation, ingredients or taste with a standard Margarita. Wood fired pizza oven was good, when it opened and if you brave the long lines. No ice cream counter or soft serve machine anywhere! It is OK if you want a family hotel. Not OK if you want to enjoy a week off with good food and drinks.
2025 年 7 月入住 6 晚

6/10 一般

MARIA DE LOS ANGELES FLORES

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bien
2025 年 6 月入住 7 晚

10/10 超赞

Catherine

满意:清洁度、员工和服务、住宿条件和设施
.
2025 年 7 月入住 7 晚

10/10 超赞

Ronald

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Royal Solaris Resort is very nice, safe, relaxing place ideally for get away from work, super quiet and the show every night is great and entertaining. The staff Rosario in the front desk is amazing and very friendly and helpful. With her assistance during our stay makes my family come back again. Thank you, Ronald & Family
2025 年 7 月入住 5 晚

10/10 超赞

Jeniret

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s a really nice resort staff is amazing rooms very clean fun environment great for families wasn’t a fan of the food but drinks were great.
2025 年 7 月入住 3 晚

10/10 超赞

Claudia

满意:清洁度、员工和服务、住宿条件和设施
Good family experience!
2025 年 7 月入住 3 晚

8/10 还可以

Thao

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施
Not liking the fact that a 3rd party greeted us and were a timeshare. He gave us a run down on where things were on the property and booked us reservations to the restaurants but that should have been done with property employees and doesn't change the fact that we felt pressured/guilted to have to sign up to spend our precious vacation time to listen to a timeshare pitch. We did not go on the pitch. Our fire alarm went off randomly one day, gladly it was during daytime hours. Our friends' hotel door room lock stopped functioning so that wasted quite a few hours. Their property app could use updating, it is glitchy. Food was 3/5. Pizza was the best though the pizza oven was down for one full day. Room service was great, kept offering to clean room every day when we really didn't need it. One elevator on the south side of the building was down so it may have taken some time to get on one at certain times of the day. A plus was that at least it operated quickly.
2025 年 7 月入住 5 晚

6/10 一般

Liliana

与家人出行
满意:住宿条件和设施,清洁度
Stayed 4 nights/ 5 days. Reservations for the nice restaurants fill up fast. Bartenders are very attentive n friendly. Housekeeping is awesome. But wait staff is rude and takes very long to bring drinks. I think that as soon as they see you’re not a member they ignore you and purposely take long to wait on you. They forget orders, they give you small tables, they make faces when you ask for certain things, etc. Front desk was nice to check in but check out was just ok.
2025 年 7 月入住 4 晚

4/10 很差

ASHLEY,APPLE VALLEY

与家人及幼儿出行
满意:清洁度
booked 4 rooms for 5 nights and later added an extra night before the original check-in. I informed the staff that I had two separate reservations, and asked that they be combined to avoid disruption. Despite repeated communication and confirmation, I was forced to check out completely, fill out all new paperwork, and switch rooms. I was left without a room from 11 AM to 3 PM, which was extremely inconvenient. We were a party of 12, and it was nearly impossible to get dinner reservations for a large group. The buffet food was cold and had very limited options, especially for children. The bartenders and poolside waiters were very friendly and attentive, which we appreciated. However, the front desk staff were rude and unhelpful. In particular, the night supervisor raised his voice at me when I simply asked for an explanation regarding the unnecessary check-out and check-in process. I travel to Mexico several times a year, and I can confidently say I will not be returning to this property. The service at the front desk was unacceptable, and the overall experience was disappointing.
2025 年 7 月入住 5 晚

8/10 还可以

Edwin Antonio

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
We like the hotel......but hart time to make a reservations for dinner..in the 3 restaurant....
2025 年 7 月入住 5 晚

6/10 一般

Anthony Richard

与家人及幼儿出行
不满意:住宿条件和设施
This property is nothing like what is described on the website or pictures. To start they bombard with timeshare stuff when you first get there. They get all your information. Their gym has limited equipment that is very old and some equipment does not work. Limited drink options at the bar. They charge room service which beats the purpose of all inclusive. They take hours when you ask for room service of any sort.
2025 年 7 月入住 6 晚

10/10 超赞

Carol

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Need more adult entertainment after 9pm.
2025 年 7 月入住 2 晚

8/10 还可以

Lesly Jamileth

满意:清洁度、员工和服务、住宿条件和设施
Pancho and Marco Polo restaurant were great. Have good food and drinks. Buffet was so so.hamburgers were cold. Pool were clean
2025 年 7 月入住 5 晚

10/10 超赞

Lucio

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo en la propiedad estuvo bien,comida excelente la atención excelente me gustó mucho la estancia en el hotel volveré a regresar
2025 年 7 月入住 4 晚

6/10 一般

Trent Justin

与家人出行
满意:员工和服务,清洁度
Property was fine for the value. Limited time open for the outside bars, a couple of restaurants were closed every other night. Only 2 beers allotted per room, no liquor in rooms. Sink was slow to drain, TV kept having the screen going black and one of the lounge chairs outside were broken. Probably won't stay here again. Also, ocean was black flag the entire time so limited swimming there.
2025 年 7 月入住 6 晚

6/10 一般

Melissa

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Ocean was not swimmable, Black flags were out. Ponchos Mexican restaurant food was terrible, enchilada sauce smelled bad. Buffett was okay, fruit was fresh. Pizza and hamburgers were good. We ate across the street at Latino 8…5 stars!
2025 年 7 月入住 4 晚