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Hilton Garden Inn San Jose Airport City Mall

3.5 star property

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Outdoor pool, pool umbrellas, pool loungers
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Lobby
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is HK$970
HK$1,096 total
includes taxes & fees
20 May - 21 May

Check out the area

Map
Francisco J. Orlich Road, Alajuela, Alajuela
  • Popular LocationCity Mall1 min walk
  • Popular LocationJuan Santamaría Park16 min walk
  • Popular LocationOjo de Agua Spa Park7 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)9 min drive
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Room options

Room, 1 King Bed, Accessible, View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 344 sq ft
  • Sleeps 2

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Breakfast included
Free airport shuttle
Parking included
9.4 out of 10, Exceptional, (1195)
The price is HK$961
HK$1,086 total
includes taxes & fees
20 May - 21 May
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About the area

Alajuela

What's nearby

  • City Mall - 1 min walk
  • Juan Santamaría Park - 16 min walk
  • Central Market Alajuela - 4 min drive
  • Ojo de Agua Spa Park - 7 min drive
  • Plaza Real Cariari - 9 min drive

Restaurants

  • Spoon - 2 min walk
  • Tacontento - 11 min walk
  • Los Pira - 2 min walk
  • Buffalo Wings - 8 min walk
  • Burger King - 3 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Hotel connected to a shopping centre
You can look forward to a free return airport shuttle, a poolside bar and a corner/local shop at Hilton Garden Inn San Jose Airport City Mall. Free WiFi in public areas is available to all guests, along with a shopping centre on-site and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and wedding services
  • A TV in reception, luggage storage and a 24-hour front desk
Other amenities include:
  • Showers and hairdryers
  • Wardrobes/cupboards, premium channels and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Fence around the pool
  • Corner/local shop
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Coworking spaces

Outdoors

  • Nature reserve
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille signage
  • Doorbell and phone notification
  • Lift

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Soundproofing

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Property Registration Number 99286738

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn San Jose Airport City Mall?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Jose Airport City Mall on 20 May 2024 start from HK$969.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn San Jose Airport City Mall?

Self-parking is free at this property.

Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 425 reviews" "
Rating 8 - Good. 63 out of 425 reviews" "
Rating 6 - Okay. 39 out of 425 reviews" "
Rating 4 - Poor. 20 out of 425 reviews" "
Rating 2 - Terrible. 24 out of 425 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in
Stayed 1 night in May 2024

6/10 Okay

MELODY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is right in front of hotel. However I think they are hosting an event by Abbott and we originally booked a queen room but got two double bed instead. Unfortunately they’re not able to change it because the queen and king bed are oversold. It’s understandable.
Stayed 1 night in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Domenica

On check in even though I told staff I had already pain for my stay they insisted on charging me again , and said that I had only reserved the stay with my credit card . They hours later called and said they had made a mistake and would reverse the charges made . At least they admitted fault I do appreciate that ,but maybe more training is needed . I would still stay at this hotel again .
Stayed 1 night in Apr 2024

10/10 Excellent

Akilah Y.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay right by the airport and it's connected to the mall which was a big plus. The room was nice with a great view. Love the complimentary water and the food was decent for a hotel. This was my first stay since I arrived so late but definitely would stay here again. The roof top pool was nice just wish I got to experience the pool bar.
Stayed 2 nights in Apr 2024

10/10 Excellent

april, san diego

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet and comfortable. The hotel is attached to a mall which had several dining options. The complimentary breakfast was very good. The free shuttle to the airport runs on time every 30 minutes. I would definitely stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was charming and the room was clean with a very comfortable bed. We were on the 6th floor and when we tried to go to sleep it was very noisy from what we think was another room. There as also some type of announcing going on in the area that was very loud. The City Mall was right there so that gives other food options if you don’t want to dine at the hotel restaurant. I would recommend this hotel but ask for a room on the mall side. I think that would be quieter.
Stayed 1 night in Apr 2024

10/10 Excellent

Jaimen

Liked: Amenities
Excellent service thanks
Stayed 1 night in Apr 2024

10/10 Excellent

Ronika

Travelled with group
Good location, it’s a very nice hotel and it’s collected to the mall.
Stayed 1 night in Apr 2024

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent shuttle service
Stayed 1 night in Apr 2024