The hotel is clean, with nice and spacious room and comfortable beds but will look much better and classier if they simply change the illumination from cold tone (white lights) to warm tone (yellow), both in lobby/restaurant and rooms. Breakfast could have more choices. The area gets really empty in the evening.
HUJIE
10/10 優異
Brianne
伴侶同遊
2024年5月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel that is centrally located. We walked everywhere during the day. Close to central market, central avenue, museums, parks, and restaurants. We did not walk around after dark due to safety concerns, but really enjoyed the happy hour at the hotel. Oscar makes some great drinks. The strawberry daiquiris, margaritas, and mojitos are delicious. We also appreciated the daily breakfast. It is very good. All of the hotel staff are very kind and helpful. We had a fantastic time and I would stay here again in a heartbeat. The only suggestions I would make is it would be nice if the hotel offered to go cups for coffee for those leaving before 6 am or just wanting to take it on the go. We saw this at some of the other hotels. Also, the pool and hot tub close too early at 8 pm. Overall, a great experience.
Brianne
於 2024 年 5 月住了 8 晚
4/10 欠佳
Mohamed
伴侶同遊
2024年4月27日
不滿:整潔度和職員與服務
Staff wss incredibly rude and pretentious, for the entire duration of our stay. This was shocking to me as I have been travelling to Costa Rica for several years and it’s the only time I’ve ever experienced this. The cleaning products they use have me a migraine and the smell was so strong of chemicals. With all the hotels you can choose from in San Jose, I would not recommend this one at all.
Mohamed
於 2024 年 4 月住了 2 晚
10/10 優異
Sheldon
2024年4月19日
讚好:整潔度、職員與服務和住宿狀況
Sheldon
於 2024 年 4 月住了 1 晚
10/10 優異
Diana
2024年4月16日
讚好:整潔度、職員與服務和住宿狀況
Excelente todo
Diana
於 2024 年 4 月住了 4 晚
10/10 優異
Mirian
2024年4月10日
Mirian
於 2024 年 4 月住了 4 晚
10/10 優異
Rosa Elia
家人同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was very nice place
Rosa Elia
於 2024 年 4 月住了 5 晚
4/10 欠佳
Christian
2024年4月2日
不滿:整潔度、職員與服務和住宿狀況
Front desk customer service was not helpful at all. Came in at 6am and was told by a young lady in reception, I could get breakfast just to be told I had to pay by a kitchen worker since I hadn’t checked in yet. Worked in lobby until check in hoping I could get early check in, told reception to call me if there is a room available early. They never called me and I noticed they were letting people check in early so I had to ask again and they seemed irritated I wanted to check in early.