2/10 糟糕
Xochitl
与家人出行
2025 年 1 月 19 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was no one at the reception. We wait almost 25 minutes for someone to show up. We look in every room, bathroom, we called while waiting there and still no one showed up. Then I call another number I found and a very angry sir answered questioning if I have a reservation and where I made it. He showed up and he said he didnf even know about it because expedia didnt notify him and he didnt have the room we booked so he gave us one for 6 people which is fine but there were not towels ready, no soap bar, no tv control. The next day we went down to have breakfast which was included on our reservation and they only said Oh the cook didnt come. So what? i paid for it they shoukd have look for a solution or something and the owner didnt care at all.
Xochitl
2025 年 1 月入住 1 晚