While the staff at this property were lovely, the whole place felt weirdly soulless for a location so filled with rich culture and loads of history.
What was most bothersome, however, is that the rooms just never truly felt clean. Dust on lamps, other folks hair on the floor, and the hotel was weirdly stingy with towels (in a room with two queen beds they gave us one wash cloth).
This hotel is in a great location, but I’m not sure i would stay here again or recommend it to anyone. We were excited to check out and head to a different stay after a few nights.
Sarah
2025 年 7 月入住 3 晚
10/10
Beautiful historic hotel close to points of interest. Helpful and kind staff. Would book again.
Rebecca
2025 年 7 月入住 2 晚
8/10
It was ok
Ana
2025 年 7 月入住 2 晚
10/10
This property was beautiful! We were in room 245 and it had the cutest balcony attached to it. It was within walking distance of everything we wanted to do that weekend. Highly recommend!
Indira
2025 年 6 月入住 2 晚
10/10
The hotel was beautiful and our room was nice and clean when we arrived. Staff was great and attentive. I loved being in the center of old San Juan and how safe I felt. I highly recommend this location.
Odalys
2025 年 6 月入住 3 晚
10/10
We booked two rooms for one week and really enjoyed our stay. The staff were friendly and helpful. The courtyard was a great place to sit and talk and read. The hotel is walking distance to many great restaurants. We enjoyed the rooftop pool and deck. The rooms were comfortable, but a bit dark. We enjoyed the silent movie clips that were projected onto the wall each night (see pic).
Isaac
2025 年 6 月入住 1 晚
8/10
I arrive late but the room still wasn’t ready. That was my only complaint, but other than that, the staff were amazing.
Roscoe W.
2025 年 6 月入住 3 晚
10/10
Carolina
2025 年 5 月入住 2 晚
8/10
Melanie
2025 年 6 月入住 3 晚
10/10
The staff were wonderful. Helpful and friendly.
Leslie
2025 年 5 月入住 4 晚
10/10
John
2025 年 5 月入住 1 晚
10/10
Staff was friendly and very helpful.
Ramesh
2025 年 5 月入住 3 晚
10/10
jonika
2025 年 5 月入住 2 晚
10/10
The staff was absolutely incredible. The hotel was beautiful. I highly recommend.
Nicole
2025 年 4 月入住 3 晚
10/10
Melissa
2025 年 3 月入住 3 晚
10/10
Una joya en medio del Viejo San Juan! Antiguo y majestuoso. Ver el atardecer en el bar de la terraza imperdible! Volveria!
Johanna
2025 年 4 月入住 2 晚
10/10
Fabulous location and unique property. Very attentive, helpful staff. Super delicious breakfast options. The only downside: there is no on-site parking. If you have a rental car…it’s a hassle to find a near-by garage for parking. Otherwise, highly recommended.
Ann
2025 年 4 月入住 1 晚
10/10
Amazing stay. Excellent room and amenities. Near to all Old San Juan attractions. Extremely friendly and courteous staff. Excellent pool and restaurants. Will return!!!! Thanks!!!
Hector
2025 年 4 月入住 2 晚
10/10
Fantastisk beliggenhet og sted. Moderne med basseng og takterrasse, God mat og service. Fin hage med sittegrupper. Reiser gjerne tilbake til dette hotellet. Kan anbefales.