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Reviews of Hotel La Grotta

3.5 out of 5
Hotel La Grotta
Contrada Santa Croce, 17, Centro Storico, San Marino

Reviews

9.4

Exceptional

Rating 10 - Excellent. 81 out of 114 reviews" "
Rating 8 - Good. 28 out of 114 reviews" "
Rating 6 - Okay. 4 out of 114 reviews" "
Rating 4 - Poor. 0 out of 114 reviews" "
Rating 2 - Terrible. 1 out of 114 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Would stay again and recommend to anyone.
Stayed 1 night in Aug 2020

8/10 Good

Nenad, Zagreb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Odlična pozicija hotela. Izbor jela za doručak mogao bi biti raznovrsniji. Parking je u blizini. Sve u svemu dobar odnos cijene i dobivenog.
Stayed 1 night in Jul 2020

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute boutique hotel in a great location to see San Marino. Great breakfast!
Stayed 1 night in Feb 2020

10/10 Excellent

Gill, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of everything. Very helpful staff. And we had a lovely room (it looked newly refurbished) on the third floor with a small balcony overlooking the surrounding hills.
Stayed 1 night in Jan 2020

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and clean bedroom
Stayed 1 night in Jan 2020

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Room in Medieval Old Town
The room was clean and cozy. Our room had a beautiful view of the countryside over red roofs. The best part of the hotel was it’s located among the quaint buildings in the medieval old town. Everything we wanted to see was walking distance. Breakfast and WiFi were free. The lady at the front desk was amazing and very friendly.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Karin, Tacoma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a balcony room and the view was spectacular! Staff was helpful and breakfast was nice. I definitely recommend staying within the old city walls of San Marino. Its a trip back in time and very quiet once the tour groups leave for the day.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Tynan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in San Marino.
This hotel was right in the center of town. It was extremely easy to reach all areas of the town from here. The room was the perfect size for two and the hotel staff was extremely hospitable. We went during a busy time so we had to park about 10-15 minutes away from the hotel and walk up hill. There is parking about 5 minutes from the hotel but we co
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in San Marino. Good breakfast in the morning.
Stayed 1 night in Sep 2019

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, just in the old town centre. Friendly staff, great breakfast. They offer all day parking ticket for small amount so you can park at the closest parking lot. Really recommend this hotel!
Stayed 1 night in Aug 2019

10/10 Excellent

Jimmymerc, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, right in centre of the beautiful old city of San Marino. Very nicely renovated and decorated property, in a very convenient location for all the city’s attractions. Great breakfast. We would definitely stay here again.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great. Just great. Just great. Just great. Just great. Just great.
Stayed 1 night in Sep 2019

6/10 Okay

juan Carlos

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Bad airconditioner
The room was really hot, the air conditioner wasnt workimg properly
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to stay, there are two San Marino's and went to the other one and had to cancel my hotel stay. I was told I would get a partial refund. But as of now it did not happen. Thanks Johnny
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location, be prepared for hills
We stayed for three nights. Very nice location, close to all the major sites! Be prepared to carry/pull luggage up steep hills to get from the bus to the hotel. The streets of the town are all uphill/downhill and cobblestone or paved. Once you get there, the hotel is very accommodating and has great views!
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location but no wifi in the room
Location is excellent right in the main square but the room is extremely small and does not have wifi in the room! I didn't pay attention about the wifi when I booked; I would think every hotel nowadays have wifi! Breakfast was all cold items and limited choices. There's no fridge in the room but the staff is friendly to give you ice if you asked.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFI is a problem on the third floor however everything else was great.
Stayed 1 night in Jun 2019

10/10 Excellent

Sante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of the city, nice room and awesome breakfast.
Stayed 1 night in Jun 2019

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely refurbished hotel in unique location although note no Parking.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & tidy. We had a great view from our room. If you have a car, it's a bit of a walk (maybe 200mtrs once you've found a car park) to the hotel.
Stayed 1 night in May 2019

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful San Marnio
wonderful. A very beautiful place, I was not expecting it to be so lovely. The hotel was charming, staff very helpful and the location was exceptional. We had a car and the staff had us go to a parking lot that was only a 5 minute walk.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel on a mountain. Difficult to get there. Worth the effort in gold!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quaint property in the middle of an amazing micro state.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in San Marino
I stayed in this lovely small hotel owned by a very friendly couple. The hotel had everything. The buffet breakfast was bountiful and elaborately set out exactly at 7am every morning. I felt very safe and comfortable in this location. Absolutely every staff member even housekeepers were so friendly. Serg, you run a fantastic boutique hotel! Many thanks for a wonderful 2 night stay!
Stayed 1 night in Nov 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; clean and quiet.
The hotel is very well situated near the entrance to the city (just a few hundred yards from parking lot 6). It’s near a lot of restaurants and shops. The staff were professional and friendly. The elevator is very small, but that’s standard for many hotels. The beds were comfortable, but the rooms are very compact. The area was very quiet at night. Great views from our room on the 3rd floor!
Stayed 1 night in Nov 2018

10/10 Excellent

Pierre, Brossard, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, perfect condition installations, bedroom and bed vert confortable.
Stayed 3 nights in Oct 2018

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, except the bed.
Great location, clean place. The room was smaller than I was expecting but it was nice. The bed in our room was super firm and uncomfortable for us. Breakfast was good, nice space for it. Overall, it was a great stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay on San Marino
Place was great! Was clean and friendly. Free breakfast had alot of options. Had an elevator so we didn't have to lug our bags up the stairs. They also hels our bags for us after check out so we could go site seeing. They gave us a map with the highlights of town and their prices
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with a very good breakfast!!
Very clean room although bed slightly hard so not the most comfortable. Great selection at the continental breakfast. Friendly staff always someone on reception. San Marino is a very pretty place however when we visited (middle of September) it was very quiet with most bars shutting around 8pm.
Stayed 2 nights in Sep 2018

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible historical place with sensational views The view from our room and balcony superb
Stayed 2 nights in Aug 2018

10/10 Excellent

Isabelle, Japan Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean!!
Staff are nice, very clean! Located in a Very convenient place! Nice view and delicious morning coffee! I love this hotel!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel right inside the old town.
Great location, well kept property, parking nearby and good breakfast. Heartily recommend it.
Stayed 1 night in Jun 2018

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
If only our room had a view
Nice hotel with a good breakfast. Unfortunately the family room is on the backside of the hotel with no view at all and little natural light. If you make the effort to visit San Marino a room with a view should be a high priority.
Stayed 2 nights in May 2018

8/10 Good

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
Very nice breakfast room, and good BF and WiFi. Clean room. Centrally located, right in the historical site up the hill
Stayed 3 nights in May 2018

8/10 Good

Ines

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2018