Property entrance

Reviews of Hotel San Marino iDesign

4 out of 5
Hotel San Marino iDesign
Via del Serrone 124, Murata, San Marino

Reviews

8.6

Excellent

Rating 10 - Excellent. 154 out of 323 reviews" "
Rating 8 - Good. 113 out of 323 reviews" "
Rating 6 - Okay. 41 out of 323 reviews" "
Rating 4 - Poor. 9 out of 323 reviews" "
Rating 2 - Terrible. 6 out of 323 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Saransh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

PATRICK

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is excellently situated and close to the city centre with available parking.
Stayed 5 nights in Sep 2023

10/10 Excellent

Gary

Stayed 1 night in Sep 2023

10/10 Excellent

Ana

Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Jul 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Great, friendly and very helpful staff. Check in was super quick. Room was simple but was great for a short stay.
Stayed 1 night in Jul 2023
Response from Francesco on 6 Jul 2023
Dear Vivianthank you for the time spent to leave you comment. We hope to see you again, soon.Best regardsFrancesco BriganteManager

6/10 Okay

Juan G.

Travelled with partner
Liked: Staff & service
The hotel room is very inconvenient in alll aspects. The breakfast was excellent.
Stayed 1 night in Jul 2023
Response from Francesco on 4 Jul 2023
Dear Juan,we are sorry if the room was not what you expected. You could ask at the reception to change the room. We are here to satisfy our Guests. By the way your comment doesn't help us to solve the problem. What does mean "inconvenient"? Best regardsFrancesco BriganteManager

10/10 Excellent

Elizabeth Ely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bus came really near the hotel to take us back to Rimini (across from the gas station). The clerk very kindly drove us to the city center. Breakfast was yummy and we liked the decor. The pizza place across the street sold the best gnocchi I've ever eaten.
Stayed 1 night in Jun 2023
Response from Francesco on 24 Jun 2023
Dear Eli and big family (football team)thanks for your comment and hope to see you again.RegardsFrancescoManager

10/10 Excellent

Yehuda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cost effective hotel in this area, friendly stuff and available parking.
Stayed 1 night in Apr 2023
Response from Francesco on 2 May 2023
Dear Madame, thank you for your lovely comment.Hope to see you soon.Francesco BriganteManager

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been travelling Portugal and Italy for almost a month and this was the best to us so far for the money we paid. The staff were really helpful, room was excellent. San Marino was quite a unique place. Would not hesitate to back.
Stayed 2 nights in Apr 2023
Response from Francesco on 2 May 2023
Dear George, thank you for your lovely comment.I hope Portughese and Italian hotels will not be gelous.Hope to see you soon.Francesco BriganteManager

10/10 Excellent

Krunoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with very friendly staff. Rooms clean and in good shape. Breakfast could be better, lack of vegetables and fruits is something that can be improved. Great view from room.
Stayed 2 nights in Jan 2023
Response from Francesco on 14 Mar 2023
Dear Krunoslav,thank you for the nice words about our hotel and for the suggestion about the breakfast buffet. We will follow your idea. Hope to see you in the future.RegardsFrancesco BriganteManager

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Cool hotel, not ideal location
Interesting hotel with cool design elements! Good value. Decent breakfast. Location not ideal, requires a car to access the city centre. Cleanliness could be improved (lots of neglected areas in the room). Friendly service though.
Stayed 2 nights in May 2022
Response from Alessandra on 24 Jul 2022
Dear Joseph, thank you for your review. we are glad to hear that overall your experience was positive. We are disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Best regards, Alessandra, Reception.

8/10 Good

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The artwork was spectacular
Stayed 2 nights in Apr 2022
Response from Alessandra on 8 May 2022
Dear Pamela. Thank you for your review and for choosing our hotel. we are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards, Alessandra, Reception

8/10 Good

KATARZYNA IWONA

Stayed 1 night in Sep 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Great service from the folks at Hotel San Marino iDesign. We were allowed to check in early, got pointers on the sites, and best of all was able to eat breakfast before the allotted time due to a very early checkout. This place was very accommodating. Bravo Hotel San Marino iDesign!
Stayed 1 night in Oct 2020
Response from Lucilla on 15 Oct 2020
Dear Daniel, it's a great pleasure to read the review to your stay at Hotel San Marino iDesign. We are glad you had a great experience with us! All our staff says a big thanks to you and we are looking forward to welcome you again here. Best regards, Lucilla Brigante Manager Assistant

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel about 15 minutes walking distance from the main sites, and next to one the stops for the bus to Rimini. Would stay here again.
Stayed 1 night in Sep 2020
Response from Lucilla on 6 Oct 2020
Dear Daniel, thank you for leaving this excellent review to your stay in our hotel. We are looking forward to welcome you again really soon. Kind regards, Lucilla Brigante Manager Assistant

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020
Response from Francesco on 6 Sept 2020
Dear Guests, even if we do not know your name we would like to express our gratitude for your staying in our house. You will be always welcome and hope to share a good glass of red wine with you. Thanks and best regards Francesco Brigante Manager

8/10 Good

James, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room and friendly staff. The reception staff spent lots of time giving us information and recommendations. You can walk to the city centre in 25 minutes, though it is all uphill. Breakfast was well organised. The bed could have been a bit more luxurious given the overall standard of the hotel; it had an older style spring matress that was bot verry comfortable. Some hot options for breakfast would be nice.
Stayed 1 night in Jul 2020
Response from Francesco on 9 Aug 2020
Dear James, thanks for your staying in Hotel I Design. We have different kind of matresses but we have never got claim for them. We will check the one in your room if it has some problem. We use to have warm food at buffet breakfast but COVID restriction did not allow us to continue. Hope in the future we can return to the normality. See you soon Francesco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and bright
I had a nice two-night stay at the hotel. It was clean and well maintained; seemed to have been refurbished not long ago. Staff were efficient. 20-25 minute walk to the main town in San Marino so not a big issue if you don’t have a car.
Stayed 2 nights in Jan 2020
Response from Alessandra on 26 Jan 2020
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warmest wishes, Alessandra, Reception.

6/10 Okay

Yarden

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Family trip
The room was not like in the pictures or as described in the website.
Stayed 1 night in Oct 2019
Response from Francesco on 1 Nov 2019
Dear Sir, thank you for your staying in our hotel. We don't know which website you have search to book the room, but we can assure that the double classic room shown in Expedia web site is exactly the room you stayed # 304. Probably you were not satisfied because you have paid € 10 extra for the crib. If you check carefully in Expedia web site you will find this information. Best regards. Francesco Brigante manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern design and attentive staff. My only small cons are the limited space to store personal items on que quadruple room and some noisy if you face the road, but nothing major and would definitely recommend.
Stayed 1 night in Oct 2019
Response from Alessandra on 19 Oct 2019
Dear Guest. Thank you for your review and for choosing our hotel. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Alessandra on 24 Sept 2019
Dear Mr. Derek, thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards, Alessandra, Reception.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel that is also an experience
This was a hotel like no other. The entrance lounge was fascinating and we spent a lot of time looking at the decor. The lift was an experience with a lot of glass and mirrors and floor lighting that changed colour as the lift moved! The room had a huge bed, excellent wifi and again a lot of glass with privacy provided by muslin type white curtains
Stayed 1 night in Aug 2019
Response from Francesco on 29 Aug 2019
Dear Julia, none more word could descibe the unique atmosphere of our hotel. You have chatched the essence of the international beauty of it. Congratulation and hope to see you again to show you the end of Rossano Ferrari Art masterpiece in our garden. Thanks again Francesco Brigante Manager

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
We did not stay in the proeperty as the quality of beds was poor. We requested the quadruple room expecting two large beds as per previous email request. It was a very small room with a queen bed and a further 2 campbeds with very thin mattresses not conducive to sleeping.....
Stayed 3 nights in Jun 2019
Response from Francesco on 9 Jul 2019
Dear Madame, we are sorry if you didn't find one of the beds according to your expectancy. The room is exactly what is showed on the web site, the largest we have in our hotel. We have tried to solve the problem putting a second queen size bed, but you were not satisfy because our hotel is not into the historic centre and you prefer to stay there. Please check carefully the location of the hotel before booking long period staying cause your cancellation is a lost for the hotel. Best regrads Francesco Brigante Manager

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended wonderful staff and hotel
A wonderful hotel, very quick and professional to accommodate our needs. Very quirky art house hotel. Parking right next to the hotel is free and it’s a 4 min car journey into the historic centre. If you are keen on walking it’s a 35 minute brisk uphill walk to the centre. Would highly recommend.
Stayed 1 night in Jun 2019
Response from Alessandra on 16 Jun 2019
Wow! What a wonderful review! Mr. Toby, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. If you're traveling to our area gain soon, don't hesitate to call us. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 4 nights in May 2019
Response from Alessandra on 20 May 2019
Dear Mr. Branko, Wow! What a wonderful review, we truly appreciate your business and your trust in us. It was a pleasure to host you with your family in our hotel and we look forward to welcoming you back to the hotel in the near future. Warmest regards, Alessandra, Reception.

6/10 Okay

A G

not the best
high tech style but not kept in good shape.. breakfast is weak. staff is nice.. too far from historic centr if you expected te be in old center
Stayed 2 nights in Apr 2019
Response from Alessandra on 24 Apr 2019
Dear Mr. Reinten, we are sorry if the hotel is not located into the historic center. We never publish our location into the historic center. We are located at the right position to park the car and walk to the historic center. This is the right way to find the time to realize the wonderful Country in which you are. We are sorry to hear that you were not satisfied with our breakfast. Most of our guests describe our breakfast as:"...The breakfast was also great..."; "...Very good breakfast..." We are very happy that the staff was welcoming and accommodating and we hope to welcome you back to the hotel in the near future. Best regards, Alessandra, Reception.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They called me before I arrived to make sure all my needs were met.
Stayed 2 nights in Mar 2019
Response from Alessandra on 31 Mar 2019
Dear Guest. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warmest regards, Alessandra, Reception.

10/10 Excellent

martin, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff in the world
Wonderful hotel. The staff could not have been more helpful for anything at any time of day or night. Fantastic views and so clean and tidy inside. The service was about the best I have ever experienced. Thank you so much.
Stayed 2 nights in Mar 2019
Response from Alessandra on 31 Mar 2019
Dear Mr. Martin. Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
When I mentioned online that I had had a stroke. They called me from San Marino Italy to say they had specialy prepared my room and they had. Most hotels do nothing.
Stayed 2 nights in Mar 2019
Response from Alessandra on 30 Apr 2019
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very futuristic hotel. Superb staff. Memorable stay.
Stayed 1 night in Jan 2019
Response from Alessandra on 22 Jan 2019
Dear Guest. Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Alessandra on 2 Jan 2019
Dear Mr. Muhammed. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Harman

Liked: Cleanliness, staff & service
A night in San Marino
Owner and staffs are excellent
Stayed 1 night in Oct 2018
Response from Alessandra on 29 Oct 2018
Dear Guest.Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Warmest wishes, Alessandra, Reception.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing area
Staff was excellent, breakfast was super. Great location for visiting San Marino.
Stayed 1 night in Oct 2018
Response from Alessandra on 5 Oct 2018
Dear Richard. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warmest wishes, Alessandra, Reception.

8/10 Good

Barry, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Designer hotel, stylish, 30 mins from centre
Pro - Stylish, modern, very clean, great breakfast of pastries meats, cheeses etc, very good coffee. (no hot food or full English thou). Pleasant exterior courtyard for breakfast - but horrible smoking allowed ! Nice 30 mins walk to San Marino centre - uphill thou so be warned. Helpful staff, comfy bed, fantastic air con, great art works n pics around hotel, lift has amazing coloured lights display. Rimini bus stop 2 mins away (Murata). Cons. Despite being advertised as non- smoking it is not ! Reception staff smoking in bar area n smoking allowed on breakfast terrace which wafts through huge open doors into interior breakfast area. Very unpleasant. If you sit near doors you have smokers next to you - horrible. Quirky "design" over practicality or function - light switches for bathroom next to entrance door, rainfall shower design had many water Jets blocked/misaligned thus squirted in all directions even to outside of shower. No chair for work desk, just a small low stool, reception provided a dining room chair for my laptop use. Wooden floors, nice but can here every footstep, chair scrape, drop from room above. Could hear lift noise and next door occupants/loo flush etc. Ask for room at back as very noisy main road in front. Housekeeping knocked on door every morning to clean despite "do not disturb" being outside, even twice in one morning, waking me each time. Nice hotel overall, much cheaper than central ones, just needs a few changes n would be great.
Stayed 3 nights in Sep 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Alessandra on 22 Sept 2018
Dear Mark. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very modern, clean, spacious room with very friendly and helpful staff. The whole family loved this hotel and want to stay again here. Locally recommend restaurants are very close and offer amazing food and service.
Stayed 2 nights in Jul 2018
Response from Alessandra on 2 Aug 2018
Dear Guest. Thank you for your your positive feedback about our hotel. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Lorna, Stirling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Holiday
Brilliant hotel, stayed for 9 nights, staff were excellent, loved every minute. Location great will definitely recommend and would certainly return.
Stayed 9 nights in Jul 2018
Response from Alessandra on 14 Jul 2018
Dear Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Sue, Portsmouth UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
From the moment we arrived we enjoyed excellent service from every member of staff - I wish I had all their names - but without exception they were warm, friendly, courteous and very helpful. We enjoy walking so the location of this Hotel suited us enabling us to walk into San Marino centre within 30-40 minutes, (it was uphill going in!!). The views and scenery was all worth it. Also the roof terrace and pool were much appreciated.
Stayed 7 nights in Jun 2018
Response from Alessandra on 11 Jul 2018
Dear guest. We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very pleased to hear that our staff made your stay pleasant and we glad that you found our location convenient. We look forward to welcoming you back soon. Warmest wishes, Alessandra, Reception.

4/10 Poor

Daniel, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Unfortunately disappointing
Neither the air con or the safe worked in the room. We arrived 3pm on a Sat and were told they couldn't get a safe repair man that day. When asked if we could change room, they said maybe later that day but not at 3pm. They never got back to us when we return that evening. We then discovered the air con wasn't working in the room, called the reception and was told it was switched off or can't be turned on. We had to open the window that night, despite the room was facing side way not facing directly to main road, we could hear the traffic from early morning. View of the side is next door's wall. We did not have a comfortable stay. The design of the hotel is quirky that comfort and practicalities were compromised. The glass wall toilet and bathroom could have worked but it didn't because a glass wall was placed too close to the toilet making the space uncomfortably small when you use the facility. Toiletries were very basic, with a plastic bottle of shower gel glued onto the glass shelf inside the shower. Shower head is non-adjustable. A few bars of tiny soap were available. The slippers offered were paper thin, literally. You need 2 hands to operate the stiff fancy tap at the sink, very difficult and not practical. There are some nice pictures hang in the star way, but the overall hotel is not what i class as design hotel, it has a lot of random pieces in the lobby like someone's collection of pieces from his/her travel.
Stayed 1 night in Apr 2018
Response from Francesco on 27 Jun 2018
Dear Mr. Daniel, thank you for your staying in our design hotel. From your comment we can understand that our hotel design doesn't fit with your style. It happens. We always help our Guests to find a better solution. The score of our Staff speaks clearly. Sorry if the hotel was fully booked and we could not change the room. We always offer our central safe in case of emergency. In the period of your staying we had Guests who were asking for the heating. It's not possible to satisfy everybody. Best regards. Francesco Brigante Manager

10/10 Excellent

Justina, Calgary, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really wonderful staff, who aim to please. Beautiful, clean rooms and public areas, cold breakfast selection, and only a 20 minute walk to the old town. Strong WiFi, and street parking. Highly recommended.
Stayed 1 night in May 2018
Response from Alessandra on 2 Jun 2018
Drar Mrs. Justina. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for your money
It was amazing great room . and great service and help by the stuff
Stayed 1 night in May 2018
Response from Alessandra on 1 Jun 2018
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warmest regards, Alessandra, reception.

4/10 Poor

Brett, Australia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Views to the Adriatic and close to San Marino
Well positioned Hotel with very pleasant staff who were very accommodating. Room was tired and not as clean as I would expect given the price we paid.
Stayed 1 night in May 2018
Response from Francesco Brigante Manager on 23 May 2018
Dear Mr Brett. Thank you for choosing our hotel for your staying in San Marino. From your comment we cannot understand which room you are mentioning. Cause your comment is not in line with our standard, it would be very helpful for us if you had mention the number of your room or communicate directly to the hotel manager. If your opinion was correct we could immediatelly change your room. Hope to be helpful next time. Thanks and best regards.

10/10 Excellent

Shayne, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice & the most hospitable experience
This was a good hotel with spacious rooms with modern decor and a clean bathroom with all necessary things provided, and a nice buffet breakfast is provided downstairs each morning. But what was amazing was the hospitality shown by the staff and management at iDesign, it was simply beyond superlatives. They really made me feel so welcome in the Most Serene Republic of San Marino I really can’t say thank you enough: - I was collected from the town (because I got off the bus too early before my stop), - I was provided a tourist card to give me discount shipping and on some entry charges in the historic centre, I given a ride into town the next morning, - I got assistance using the laundromat in the building next door, and - when I booked an extra nights stay I was given a room with an ocean view in a higher floor at a very competitive room rate. All up this hotel is well run by some very nice hospitable people ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2018
Response from Alessandra on 6 May 2018
Dear Guest. Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We look forward to welcoming you back to the hotel in the near future. Warmest wishes, Alessandra, Reception.

10/10 Excellent

Alexei, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very nice hotel, located within 1-1.5 miles from the old town. The staff was very friendly and full of advise on local site seeing and dining. The room was pretty small, but clean, and with modern design and appliances, a small refrigerator and a small flat screen TV. The self parking was readily available right across the street from the hotel. WiFi was sufficiently fast. One interesting detail: the elevator lit up with different colors, like 80th disco, which was pretty cool. The hotel is pet friendly. We had two large dogs with us, for which we were charged 10 Euro per each dog. The buffet style breakfast was pretty descent. It included a choice of cold cuts, cheeses, bread, juices, coffee, and hard boiled eggs. We enjoyed our stay and would recommend this hotel to others.
Response from Francesco on 1 May 2018
Dear Alexei, thank you very much for the lovely honest words spent to comment our particular hotel. You have touched the spirit of the house. Please get in touch with me next time you will come to San Marino, I will be glad to give you one of our best large room with wiev. With best regards. Francesco Brigante Manager

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Francesco on 31 Jan 2018
Dear Pamela, thanks for your feedback. Hope we can see you again. Yours sincerelly Francesco Brigante Manager

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean modern hotel, nice people.
Nice clean modern hotel, 25 minute walk up the hill into town. There is a pool on the roof but wasn't in use, imagine in the summer it would be good to use but was late September when we were there. Didn't have breakfast but imagine it was matching to the standard of everything else in the hotel. Really friendly owner who was really helpful to everyone. Wifi good enough for streaming a movie.
Stayed 1 night in Sep 2017
Response from Loredana on 11 Nov 2017
Dear CLive, many thanks for the time you have spent to leave your message for future Guests. Thanks again for the suggestions you left. They will be really usefull for anybody. We hope to see you soon. Best regards Francesco Brigante Manager

10/10 Excellent

Jean-Marc, Mascouche, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night but a real good experience.
Personnel very helpful, hotel clean and a good breakfast, what can you ask for more ???
Stayed 1 night in Sep 2017