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LOtel-Casa Arca

3.5 star property
Hotel with free breakfast, steps from Church of San Miguel Arcángel

Choose dates to view prices

Photo gallery for LOtel-Casa Arca

Outdoor pool
Front of property
Lunch and dinner served, Mexican cuisine
Balcony view
Property entrance
In Zona Centro, LOtel-Casa Arca offers a vibrant getaway with an outdoor pool, rooftop terrace and a poolside bar. Guests can treat themselves to spa treatments or indulge in Mexican cuisine at the on-site Jacinto 1930 restaurant. The hotel also features free WiFi, 2 coffee shops/cafes and an arcade/game room.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Laundry
The current price is HK$1,351
HK$1,756 total
includes taxes & fees
2 Sept - 3 Sept

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Suite

1 bedroom, minibar, in-room safe, desk

Basic Suite

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Bathroom

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 549 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premiun Suite King with Bathtub

1 bedroom, minibar, in-room safe, desk

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

1 bedroom, minibar, in-room safe, desk

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Allende Garden - 2 min walk - 0.2 km
  • San Miguel de Allende Historical Museum - 2 min walk - 0.2 km
  • Church of San Miguel Arcángel - 3 min walk - 0.3 km
  • Juarez Park - 9 min walk - 0.8 km
  • Fábrica La Aurora - 10 min walk - 0.9 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 73 min drive

Restaurants

  • San Agustín
  • ‪Starbucks - ‬2 min walk
  • ‪Los Milagros - ‬1 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬2 min walk
  • ‪La Coronela - ‬1 min walk

About this property

LOtel-Casa Arca

Hotel remodelled in 2023 and located near Church of San Miguel Arcángel
Consider a stay at LOtel-Casa Arca and take advantage of free cooked-to-order breakfast, a poolside bar and a rooftop terrace. Treat yourself to spa services, such as a facial, reflexology or a body treatment. The on-site Mexican cuisine restaurant, Jacinto 1930, offers lunch and dinner. In addition to 2 coffee shops/cafes and an arcade/games room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking and valet parking
  • A lift, luggage storage and a 24-hour front desk
  • A TV in reception, concierge services and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at LOtel-Casa Arca include comforts, such as fireplaces and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 45-inch flat-screen TVs with Netflix and satellite channels
  • Childcare services, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

Frequently asked questions

Does LOtel-Casa Arca have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at LOtel-Casa Arca?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at LOtel-Casa Arca on 2 Sept 2025 start from HK$1,350.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is LOtel-Casa Arca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at LOtel-Casa Arca?

Self-parking and valet parking are free at this property.

What time is check-in at LOtel-Casa Arca?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at LOtel-Casa Arca?

Checkout is at noon.

Where is LOtel-Casa Arca located?

Located in Zona Centro, this hotel is steps away from Allende Garden and Church of San Miguel Arcángel. Iglesia de San Rafael and Capilla de la Tercera Orden are just steps away.

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LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 254 out of 305 reviews
Rating 8 - Good. 32 out of 305 reviews
Rating 6 - Okay. 10 out of 305 reviews
Rating 4 - Poor. 5 out of 305 reviews
Rating 2 - Terrible. 4 out of 305 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
authentic, great location, beautiful! Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good food and very clean and the location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with large spacious and bright room. The pool was just amazing. Friendly and helpful staff.
Stayed 3 nights in Jul 2025

8/10 Good

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very close to downtown. Food in restaurant very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff whats great and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the newer area, I was expecting to be in the second level, however the room was well appointed,the restaurant is excellent! We loved our stay and the fabulous breakfasts included, with our room and the service! Michelin Star! You cannot beat location!
Stayed 5 nights in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place I stay when I’m in SMA. Great restaurant downstairs and close to everything you want to see. We love the proximity to Ki’bok coffee and our MUST try Andrea’s Italian restaurant!
Stayed 5 nights in Jul 2025

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
It was exceptional in every way! Would stay there again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Amenities
Charming hotel, arrived in wee hours of the morning 3am and hotel staff met me and showed me to my delightful room. The staff, dining experience and amenities are outstanding. Highly recommend this charming small hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Heather Marie

Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with or stay at LOtel-Casa Arca. The hotel is wonderfully located, the rooms are beautiful, very clean and polite staff. We highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Claudia

Excellent place and service. Great location. The hotel is beautiful and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive and wonderful

Very good experience centrally located high ceilings phenomenal breakfast! Huge bathroom, excellent lighting soap and amenities. Staff was very good.
Stayed 1 night in May 2025

10/10 Excellent

Masai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed in. Decor was beautiful. The bathtub!Wow! Our bed was cloud-like and the fireplace was a great bonus. Location was perfect. It gets a bit noisy on a Saturday night outside, but I’m used to it living in a big city. Will definitely be back!
Stayed 2 nights in Jun 2025

8/10 Good

CARYN

Liked: Amenities
This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful installation
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at LOtel Casa Arca was really beautiful. The stay came with 1 meal per day which you select from their menu and was absolutely delicious! The facilities were clean and the staff very friendly and helpful. It is walking distance (just outside) to the square with so much shopping and many wonderful restaurants. We would definitely stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place lovely hotel Great property
Stayed 2 nights in Jun 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
You can hear people talking outside really easily Breakfast was great and staff very helpful Parking is not in the property, the valet take your car and parks it 10min away from the hotel so you need to let them know you’ll need your car with some time in advance
Stayed 2 nights in Jun 2025

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beds
Stayed 1 night in Feb 2025

10/10 Excellent

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities
That is not enough words to express how beautiful and wonderful this place is EVERYTHING WAS AMAZING!!! Wonderful experience 5 Diamond’s hotel for us!!
Stayed 2 nights in Mar 2025

10/10 Excellent

john

Liked: Property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the design and ambience the hotel has.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay. close to everything.

Nice property. Has a nice restaurant and food was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, walkable to the sightseeing @San Miguel de Allende
Stayed 2 nights in Jun 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in walking distance from the centro
Stayed 2 nights in Nov 2024