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Reviews of Atacama Loft & Glamp

3 out of 5
Atacama Loft & Glamp
Pasaje Tocopilla 25D, Ayllu Larache, San Pedro de Atacama, Antofagasta

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 3 out of 45 reviews" "
Rating 4 - Poor. 5 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Howard

Travelled with group
Disliked: Amenities, property conditions & facilities
Dirty tents and carpets looked as if they hadn’t been changed in many years. Gets really cold at night and the mini electric heater was inadequate - would wake up multiple times shivering in the middle of the night. Not all beds came with heated blankets but got one eventually after getting sick from the cold. Dogs barking throughout the night. Food at the accomodation was awful and hot food was served partially cold. Bathrooms unclean and limited amenities.
Stayed 3 nights in May 2024
Response from Macarena Suarez on 22 May 2024
Thank you for your feedback, we had a meeting to discuss every point. It’s surprising what you mention about the food, considering that you ordered everyday. And, when food is ready, is important to pick it up as soon as possible so that it doesn’t get cold. Looking at the chats, your orders where picked up 15 / 20 minutes after being ready. Tents, are cleaned daily and in every check out, everything, including the carpets and linen, are completely washed. Really sorry about the heaterand it would have been really helpful to know about it the very first day so to have chance to solve itUnfortunately, we can’t do anything about other dog’s bark. But we do offer earplugs at the reception. We also want to express that your group had a little party one the night, knowing that “silent hours” starts from 22:30 till 9:00 am, causing complaints from the other group of guests from the other university. Also, never cleaned those things used at the kitchen, leaving untidy for the rest.Best regards, Macarena Suárez Owner.

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little spot, and a great stay!
It was a really cool spot. Nice view, friendly and helpful staff and thank god they had a pool! It’s only a 20minute walk to town. The manager called us a taxi when we needed it. For breakfast they would stock our allocated fridge shelf with eggs, yoghurt, milk, juice, a tomato, some fruit and bread for us to make at our leisure. We ordered some food which we didn’t end up eating. They threw it as it sat there a little while but didn’t charge us for it. We expected to pay for it but they offered which was really nice of them. It’s a shared space so you can’t expect everything to always be on point as some guests aren’t tidy, but they did really well to keep everything as clean as possible. They also give back a portion of their profits to maintain the local environment! Would definitely recommend them and stay there again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adventurous and rustic yet comfortable and clean!
This hotel is incredible. It was rustic (all outdoors, glamping tents) but had all of the necessary things to make it comfortable and easy - furnished tents with super comfy beds and electricity, WiFi, full stocked kitchen (great free breakfast too), clean and normal bathrooms, and even a pool area with daybeds. It was a 20 min walk outside of town, but it was worth it, and made it much quieter which was nice. Highly highly recommend staying here if this is your type of thing! Also the staff is super kind and accommodating and were very responsive to questions on WhatsApp and helpful with late check in and late check out!
Stayed 3 nights in Dec 2023

2/10 Terrible

Margaret

Stayed 2 nights in Mar 2023
Response from Atacama Loft & Glamp on 8 Aug 2023
Guest canceled their stay.

2/10 Terrible

Caroline, sydney

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia única!
Stayed 2 nights in Oct 2022
Response from Maca on 14 Oct 2022
nos alegra muchísimo! y nos anima a seguir dando lo mejorbuen fin de año y un excelente próximo año!

10/10 Excellent

Ricardo

Stayed 3 nights in Sep 2022
Response from Atacama Loft & Glamp on 21 Sept 2022
Fue un placer recibirlos y compartir con ustedes! Hasta pronto y saludos desde este lado del mundo!

10/10 Excellent

Ana-Maria

Stayed 2 nights in May 2022
Response from Atacama Loft & Glamp on 21 Sept 2022
Esperamos que vuelvan a visitarnos algún día!

8/10 Good

Rob, UK

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly & helpful, especially on reception. I stayed in a tent, it gets too hot during the day to spend any time in there, even with the fan on. Fortunately there is plenty of shade or the pool to lounge around if you have time to relax. It is also a little far out of town to walk in the heat of the day. However a taxi only costs $3000 peso.
Stayed 4 nights in Feb 2020
Response from Felipe on 27 Feb 2020
Hola! Thanks for your kind words, you are welcome to come back anytime. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Atacama loft are some of the nicest people they went above and beyond to make me feel welcomed. It was by far my favourite hotel in my three week holiday. I love how quite and relaxing it is as it’s not right in the main square but it’s close and safe enough to work to and from. The tents are a great size and have all everything you need to keep warm in these winter months.
Stayed 2 nights in Jul 2019

8/10 Good

ron

Liked: Cleanliness, staff & service, room comfort
Comfort camping in the desert.
Atacama Loft is unique and difficult to compare to a hotel etc. It is off grid and they have recycled everything to build a few small apartment buildings of adobe . Most of the place is made up of large tents. Very comfortable with an outdoor kitchen area where guests can make their breakfast, Food is supplied each day and put into the outdoor fridge. If you want to experience the desert, the opportunity to stay in the tents at Atacama is the most fun you'll experience.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un vero gioiellino immerso nella natura, dovessi tornare a San Pedro lo sceglierei altre mille volte. Unica nota leggermente stonata il wi fi ma direi che il cielo stellato val bene una linea!
Stayed 4 nights in Jan 2024

4/10 Poor

William

Stayed 3 nights in Jan 2024

10/10 Excellent

Myoren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O lugar é incrível! Muito lindo, tudo bastante organizadinho! Ponto alto foi a piscina para o calor intenso do deserto. O nosso Glamp estava sempre limpo e organizado, gostamos muito da experiência. Achei que fosse sentir falta de banheiros privativos, mas ainda que o alojamento estivesse cheio, sempre havia banheiros e chuveiros disponíveis. O lugar fica há uns 20 min a pé do centrinho, esse é o único ponto de atenção para quem não tem carro (para nós foi tranquilo, pegamos até carona hehe, pessoal super de boas). Com certeza recomendamos o lugar, amei <3
Stayed 3 nights in Jan 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte de Felipe y Manu Gracias por todo
Stayed 4 nights in Dec 2023

6/10 Okay

luciano

Liked: Cleanliness, staff & service
Experiência razoável,deveriam deixar bem explicito que se trata de cabanas e que o banheiro é comunitário.
Stayed 3 nights in Nov 2023

10/10 Excellent

peggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Le site est magnifique, une vue exceptionnelle sur les volcans et plusieurs montagnes. Ce que nous avons apprécié le plus c’est la tranquillité de l’endroit et à moins de 5 minutes de marche de la ville. Le personnel est super gentil. Le déjeuner offert est plus que satisfaisant … Bref, nous avons adoré cet endroit!
Stayed 5 nights in Mar 2023

4/10 Poor

Bruna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Funcionários mal caráter
A estrutura do hotel é legal, porém os funcionários são mal carater. Tentaram (e insistiram) em cobrar da gente um passeio que esqueceram de marcar. Pagamos caro pela ceia/fefsta de ano novo e o bar fechou as 22:30 - não deixaram nada para fazermos os drinks Os passeios tem preços abusivos e o atendimento é muito ruim.
Stayed 5 nights in Dec 2022
Response from Atacama Loft & Glamp on 4 Feb 2023
Hola bruna , nos disculpamos por los inconvenientes que tuvistes en tu visita , gracias por tu comentario trabajaremos en ello para seguir mejorando nuestro servicio.

10/10 Excellent

VIVIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022
Response from Atacama Loft & Glamp on 9 Dec 2022
Hola Viviane! Gracias por la puntación, espero lo hayas pasado super con nosotros, un abrzo gigante! :) Felipe y Paloma

10/10 Excellent

Edson Luiz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Maca on 17 Oct 2022
muchísimas gracias por compartir tu experiencia, nos da ánimo para seguir mejorando!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou expectativas
Excelente Glamp, cama e roupa de cama excelentes, banheiros sempre muito bem limpos, atmosfera ótima, linda vista
Stayed 2 nights in Jul 2022
Response from Atacama Loft & Glamp on 4 Feb 2023
fue un placer recibirlos , nos anima a seguir mejorando , hasta pronto y saludos

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bello lugar, con muchos servicios. Las terrazas y los atardeceres son lo mejor.
Stayed 3 nights in Dec 2021
Response from Macarena on 22 Dec 2021
Fue un gusto recbirlos! esperamos vuelvan pronto a visitarnos a este hermoso oasis en el desierto

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy hermoso el lugar, la atención excelente… 100% recomendada… otro nivel :)
Stayed 2 nights in Jul 2021
Response from Felipe on 11 Sept 2021
Hola Vanessa! Gracias por las fotos y tu lindo comentario, vuelvan cuando quieran =) Un abrazo gigante.

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

constanza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Gino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Súper. Un lugar hermoso
Stayed 4 nights in Apr 2021
Response from Felipe on 20 Apr 2021
Gracias Gino! Esperamos que lo hayan pasado super, que hayan descansado y disfrutado al máximo su estadía. Vuelvan cuando quieran, los esperamos! =)

8/10 Good

Cristian

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021
Response from maca suarez on 1 Feb 2021
Muchas gracias por compartir su experiencia. Aquí serán siempre Bienvenidos!

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021
Response from Felipe on 24 Jan 2021
Gracias por preferirnos!! Vuelvan cuando quieran =)

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Servicio
Excelente servicio, excelente instalaciones y el personal muy preocupado, para pasar en familia lo recomiendo 100%.
Stayed 2 nights in Jan 2021
Response from Macarena on 13 Jan 2021
Hola Luis! Aqui la Maca, gracias por tus comentarios, nosotros felices de atenderlos, vuelvan cuando quieran!! Un abrazo gigante =)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020
Response from maca suarez on 6 Jan 2021
gracias por compartir su experiencia aquí seguimos mejorando cada área y servicio excelente 2021

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es increible, espacioso, las tiendas muy comodas y cuentan con todo lo necesario. Las cocinas cuentan con todo lo necesario, en cuanto al desayuno muy completo, pero ojo que si no comieron algo en el dia uno en el dia dos no reponen la comida aun cuando ya esto se supone que esta pagado y corresponde por estadia. Mantienen un local que venden comida y coctails bastante buenos Para llegar al pueblo puedes tardar entre 15 a 20 min caminando. La dueña Macarena un amor! 100% recomendable
Stayed 2 nights in Dec 2020
Response from maca suarez on 6 Jan 2021
Hola Marcela, espero hayas tenido un lindo Año Nuevo y que este 2021 sea genial Te cuento que hay veces que los pasajeritos "reclaman" porque día a día les ponemos todo lo que el desayuno incluye y es así, como a algunos se les acumula el yoghurt, a otros la fruta, etc...hasta que finalmente nos dicen que no les pongamos más. Entonces, consideramos que lo mejor es que al momento del check in, se les explica que lo que no quieran o algún otro pedido especial, nos lo comuniquen, ya que es difícil adivinar los gustos de todos :) Aquí los estaremos esperando felices!!

10/10 Excellent

Luana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto com linda vista!
A estadia em Atacama Loft foi incrível, Catarina nos recebeu com muita gentileza e presteza, o que se repetiu durante todos nossos 7 dias por lá. As acomodações eram confortáveis e limpas, com utensílios essenciais para uma boa hospedagem. A vista é maravilhosa: tomar café da manhã admirando a Cordilheira e seus vulcões não te preço. Recomendo muito!
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Todos muy amables, el lugar es muy bonito y esta muy bien equipado, el único problema que yo encontré son los Baños que no son privados y me tocó encontrarlos muy sucios, todo lo demás es excelente
Stayed 3 nights in Feb 2020

10/10 Excellent

Memo, Santiago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, los niños lo disfrutaron mucho
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

Cesar Augusto

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

ALEX

Disliked: Room comfort
Factura
Solicite factura y nunca la enviaron
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Accueil et emplacement excellents.. mode de logement original ... tout est bien organisé À recommander
Stayed 3 nights in Jul 2019

6/10 Okay

Bruno

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Lugar muy lindo pero falta mejorar
un lugar muy bonito pero con faltante de varias mejoras, como por ejemplo la electricidad que se cortaba todas las noches y muchas veces de dia tambien, lo que genera que en invierno se pase un poco mal por el frio, otro defecto es el agua caliente de las duchas que funcionaba de a ratos y no permitia bañarse con comodidad.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Felipe Pizarro - Rcepción on 30 Apr 2019
Muchas gracias por la puntuación! Vuelve cuando quieras =)

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
글램핑을 선호한다면 좋으나 아타카마 날씩 특성상 추움
풍광도 좋구 여유있게 조용하게 지내긴 좋으나 텐트에서 자기엔 12월 말 여름 였음에도 추웠어요.중심가에서 숙소로 가는길에 가로등 하나 없어 첫날 뭐 모르고 나갔다가 돌아오는길 식겁했다는

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Si young

Disliked: Property conditions & facilities
Muy lejos del centro y la entrada al hospedaje es lejos