Sand Springs Hotel with Pool

"Parking was very convenient."

"Loved our room and the pool / hot tub! Great staff!!!"

"Some work being done. Patio door broke, causing draft through door crack. Door key inoperable more than once. Room was very well kept, clean. "

"Our stay was excellent! On entering the check-in, the staff member who checked me in was very friendly. Our room was clean and comfortable. Beds were comfortable overall great stay"

"Breakfast not so good"

"the toilet didn't work properly. The drawers on the dresser would not stay shut. The pillows were tiny. We did not feel safe outside of hotel."

"We literally rented this room specifically because of the pool we were at a cheer comp for my daughter and had a lot of down time. Also booked bc it said breakfast included. Just to get there, and be told the pool was closed for renovations, didn’t see that ANYWHERE until we got to the hotel and I researched prices and details for this room on every applicable site including the Hilton app before booking. Extremely disappointed."

"I was pretty disappointed with our stay. First, the front desk didn’t tell us where the elevators were or that you had to use your key card for the elevator. Or about the app you could use for your key card etc. We got stuck on the elevator going up and down, along with multiple other people that also weren’t told to use their card. The staff saw me unsteadily lugging up a luggage cart with huge dream duffels on it, still didn’t direct me to where the elevators were when I was going up the wrong side with this huge thing, I had to ask a guest. Room service never came to clean our room. I also had to ask about parking and using the key. Then the key card reader wasn’t even working in the parking lot. I had to ask how to get to the sky bridge. I honestly expected a lot more and we were all disappointed. "

"I checked out after 3 hrs of being there. I called to check the pool and make sure it would be swim ready for my children. They didn't have the heater on and it had been c for my sons birthday. old outside for those three day. The pool was too cold to swim in. My daughter turnt purple after being in the water for about 10 min. and son turned purple and they both had to get out. The hot tub was frothing with chlorine bubbles. So we got out of that too. The shower didn't have handle covers just plastic hardware leaking out and under the mini fridge there was part of the bottom cabinet tore up and water damage in the cabinet. The staff did the absolute least they could do. When I asked about the heater I was told, I don't even know if there is a heater in there. I don't know where the controls would be. The second one told me even if they have a heater they don't have a heated pool. I said if the heater was for three days the water would have adjusted. Then and only then did she go find the heater. I do not recommend this hotel. "