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"Room was clean, staff friendly, good wifi."

"Clean rooms"

"Yes and yes clean room nice staff"

"It’s a functional hotel if you need a bed before an early flight from Heathrow T5. I tend to arrive via the Elizabeth Line and the instructions on how to get to the hotel from T5 aren’t obvious. Drop down to floor two and look for Pod Parking. Use the free pod to goto the car park, from there it’s a five minute walk to the hotel. You’ll arrive at a locked gate mid way, press the call button and the gate will be unlocked. Since my last visit, the reception staff have been replaced with self service screens. They’re functional but not a great experience to use. Slow response from the keyboard being the main gripe. Food in the hotel bar is fine and watching the planes land on the terrace outside the bar never gets old. So in summary, it’s a tired old hotel which is functional. And lastly, it does not have a lift."

"Good breakfast!"

"Easy to check in easy to find, room was perfect."

"Very friendly staff and room was small but did the job. "

"Fantastic check in staff, as was gold got a room upgrade to suite with free mini bar! "

"Really quiet given the proximity to Heathrow and very comfortable bed. Staff were friendly and helpful. The shuttle bus is not that regular but there is a bus over the road straight to Terminal 5."