「Staff was very nice handling our issues and the room and bathroom overall were clean and spacious. Issues were a broken shower head line (which was repaired for us when we returned) and unfortunately our key card to access the parking lot, hotel entrance, and our room was somehow de-activated after our first night, leading to us needing to call the emergency line. Ultimately, they had a system in place to get us back to our room, but it was concerning considering the key card is all guests have...
「Highly recommend - this was our favorite hotel we’ve ever been to, and the perfect end to our honeymoon. The villa is in the Italian countryside surrounded by their property vineyards and vegetable gardens. The staff are all wonderful, and the restaurants are both phenomenal - they serve a mix of local dishes and non-local, with lots of wine options including wines from the property which are all amazing. The rooms are spacious and kept very clean, and the pool (and poolside bar) are perfect for...