威尼斯聖赫勒拿島酒店住宿推介

「Disappointed 1. AC water dripping from the ceiling all night 2. Cleaning staff left the tissue paper inside the bidet instead of where it’s supposed to be Not up to the IHG standards I expected」

「Wonderful place 」

「隔音不好，街頭行人講話都是噪音，但是餐廳服務人員態度很好」

「1、地點超讚！ 2、早餐很豐盛、美味 3、房間有點小 4、但內裝有盡量弄得華麗」

「Beautiful property beautiful staff Fabio, Ivan, If , and the blonde at the front desk incredible service ! Rooftop restaurant was fabulous with incredible views ! Pool staff also amazing ! we also had a room at the front of the hotel and had the pleasure of a private quartet and opera singing below our room on our last night !! Will be going back for sure 🇮🇹❤️」

「Cozy and comfortable. Morden facility with quiet neighborhood. For transportation a bit far from main island but Ferry 3 go straight to Ple Roma in 15mins while Ferry 4.1/4.2 takes 1 hour from San Marco. And 4.2 runs from morning from midnight about 22:00 so no need to worry about transportation too much.」

「Nice hotel」

「The hotel is in great location for many of the sites of interest, especially the Rialto Bridge. Unfortunately the room itself was lacking, the double bed was placed in the corner of the room against a worn padded headboard that runs along the side of the bed, the curtain hangs over the pillows which is annoying, the desk is chipped and generally very worn and the carpets was stained. I accept that the building is old but I would expect a better level of furnishings」

「Brand new property in accessible location. Comfortable bed and linens in minimalistic modern style. Breakfast had good plentiful options but coffee set up location inefficient with long line ups. Staff worked very hard to keep up with clearing of tables and replenishing food. No in room drinks station which was missed a lot! We were placed in annex building which was in final construction phase and bearing evidence of another breakfast venue which may help the flow when up and running. One...

「在威尼斯內很方便也很乾淨的飯店，不管步行或是坐船都可以。但預定的房間可能是頂層和木造，除了有點潮濕味～其他都非常好！」

「職員親切有禮，並用心滿足住客需要」

「第一次遇到這麼差的服務態度，沒有笑容，冷冰冰的，完全被評語欺騙了，選擇了這裡，滿肚子的不滿，五星收費，一星的服務。登記的男服務生態度極差，看他的樣子好像很討厭中國人似的，兩點入住，兩間房也沒有清潔好，我問可否先准備一間我們，他只是冷漠地說，我們只保證三點才有房，有這樣的服務嗎？房間内沒有煲水的，也沒有咖啡機，連咖啡也沒有。叫拿熱水，催了三次，60幾分鐘才送到，打電話投訴，一句抱歉的話也沒有，他只是在詢問你想怎樣，我幫你轉電話去相關部門，真最好笑，我現在要投訴，不是應該你幫我解決問題嗎？」

「Breakfast standards do not meet expectations. There’s a lack of options available and most of the options are not hot.」