Take advantage of a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services at Urban Anaga Hotel. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), luggage storage and multilingual staff
A 24-hour front desk, concierge services and a front desk safe
Tour/ticket information, a vending machine and smoke-free property
Extra conveniences in all rooms include:
Memory foam beds, down duvets and day beds
Bathrooms with showers and free toiletries
Digital channels, electric kettles and heating
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 656 ft (EUR 12 per day)
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
KIKI
Vermutería OPERA
Terraza URBAN 180
Things to do
Fitness centre
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
A meeting room
Outdoors
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Feather duvet
Down duvet
Heating
Memory-foam mattress
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Digital channels
Food and drink
Electric kettle
Minibar
More
Desk
Electrical adapters/chargers
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Soundproofing
Policies
Check-out
Contactless check-out
Special check-in instructions
Guests will receive an access code
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Urban Anaga Hotel Hotel
Urban Anaga Hotel Santa Cruz de Tenerife
Urban Anaga Hotel Hotel Santa Cruz de Tenerife
Frequently asked questions
Is Urban Anaga Hotel pet-friendly?
No, pets are not allowed at this property.
Urban Anaga Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything was okay first two night till I am meeting cockroaches in the roof top area and my room. Interesting think is they accepted my complain about cockroaches but didn't return my next two night which is I left the hotel for the disgusting view. I told them charged two night which is I stayed and return my next two one. But still I didn't get anything and they don't want to return.
Verified traveller
Stayed 4 nights in Jul 2022
8/10 Good
Mary
17 Jul 2022
Liked: Cleanliness, room comfort
City break.
Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.
Mary
Stayed 2 nights in Jul 2022
4/10 Poor
carol
15 Mar 2022
Disliked: Staff & service, room comfort
If you like drum and base make this your base !
A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.
Big room. Comfortable bed, but synthetic pillows. Great location. Some bar noise on Friday and Saturday night.
Alice
Stayed 4 nights in Feb 2022
8/10 Good
Jon Tryggvi
17 Jan 2022
Liked: Cleanliness, staff & service, room comfort
It was a plesat stay
Jon Tryggvi
Stayed 2 nights in Dec 2021
6/10 Okay
Manuel
9 Jan 2022
It was a normal stay with no wow factor or impressive customer service skills from the staff. The room was clean, well organized and the hotel is well located.
Great super central location with tramstop just outside. Above average room size. Quite nice design although already a little tired. Super comfy bed. Staff were all super friendly espeacially @ reception. Good value for money hotel - I d gladly return or recommend it.