2/10 很差
Raquel (San Francisco)
2017 年 4 月 13 日
不滿：職員與服務和住宿狀況
Outraged
From the moment we walked in we were rudely greeted by a man stating they were fully booked. The reservation I made 4 months in advance was nowhere to be found. After 15mins of waiting around we were escorted to a room & clearly notified that we should appreciate the room we got for the rate we had reserved it for. The fact that the rates when up has nothing to do w/me. Not enough bath towels. No hand or face towels. When asked for another toilet roll the next day, I quote, "aren't you guys checking out today." Dinky toiletries. They had music blasting all night from a party by the pool. The restaurant IS NOT a restaurant. It's a snack stand. I will not recommend this hotel to anyone.