The hotel and staff were outstanding. The food was delicious and the rooms were very spacious. The bathroom was very big. The outside is very busy but this is normal in the heart of the city.
Luis
2024 年 5 月入住 1 晚
10/10 超赞
Jose Alberto
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy buena opción.
Jose Alberto
2024 年 4 月入住 2 晚
10/10 超赞
Ramiro
与家人出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dining options
Ramiro
2024 年 3 月入住 1 晚
8/10 还可以
Mecalea
团体旅客
2024年04月1日
满意:住宿条件和设施,员工和服务
The stuff is excellent. Properties is nice clean around the area a little rough otherwise excellent I love it.
Mecalea
2024 年 3 月入住 2 晚
6/10 一般
Darren
2024年02月25日
满意:员工和服务,清洁度
No water 2 nights after returning from entertainment district and wanted to brush my teeth and shower before I went to bed.
Room is not sound proof I could hear the bells from the cathedral ringing every hour from 7:00 am - 12:00 pm on Sunday and Wednesday mornings. I could also hear the people in the next room and they could hear me because they were banging on the walls.
From the first day my key card to enter the room did not work properly I had to swipe it 5 - 10 before door would unlock. I asked front desk about fixing the problem but they said it was me so I asked them to come to my room and try and it did not work for them either. It was on the 10th day of my stay before someone came to fix the door.
They have a spa and fitness centre that are not open for use by guests.
The area is dangerous walking back late at night. After 2 issues with people trying to rob and hustle me I paid a armed security guy from the entertainment area to escort me back to the hotel and he would only take the pedestrian streets and main road. The door man at this hotel is even armed with a hand gun.
The room is a little worn and beat up.
I booked a room with queen size bed and got a room with 2 twin beds pushed together that kept separating while I slept.
There are better options for a stat in Santa marta.
I was not happy and left the hotel 4 days early and went to a better hotel.
Darren
2024 年 2 月入住 21 晚
8/10 还可以
Victoria
团体旅客
2024年02月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place in the city
Nice place to stay
Good breakfast and beds are comfortable.
The staff was really nice and helpful
This hotel is walking distance to the beach but the beach is a seaport . Not really a swimming beach but the locals do swim there
Victoria
2024 年 2 月入住 3 晚
8/10 还可以
Charles
2024年02月19日
满意:清洁度、员工和服务、住宿条件和设施
Hotel is nice for the price with good location
Charles
2024 年 2 月入住 1 晚
8/10 还可以
carlos andres
2024年02月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
carlos andres
2024 年 2 月入住 4 晚
2/10 糟糕
Jhonattan
商务旅客
2024年01月31日
不满意:员工和服务、住宿条件和设施、客房舒适度
Jhonattan
2024 年 1 月入住 3 晚
4/10 很差
Luz Enid
团体旅客
2024年01月29日
不满意:清洁度、住宿条件和设施、客房舒适度
The expectations were high but it wasn’t what I was expecting. The humidity in the room was really bad ( the smell), exposed electrical cables in the shower head in the bathroom. However the service was very good as well as the staff.