4/10 欠佳
B (Hong Kong)
2015 年 7 月 8 日
不滿：職員與服務和住宿狀況
Negative experience
Most of the review mentioned that the view in this hotel was fabulous, no doubt I totally agree with this. The hotel is so peaceful and quiet, people can watch the sunset clearly.
However, I am quite unsatisfactory with other areas.
Actually, I am having a half-month vacation with my husband. We stayed in Dubai, Athens and Mykonos. However, I can say this is the worst hotel during the whole trip.
In Expedia, the description of the superior room with SEA view (volcano) included 1 double bed, and a PRIVATE balcony. And we booked this room type for three nights.
When we arrived the hotel, they gave us a room with GARDEN view, so I went to the reception immediately and ask them to change it, and the receptionist said that she can only change it tomorrow. (So, if I do not go and ask for the amendment, I will stay in the same room for 3 nights?)
On the next day, they changed the room for us. However, the room consist 2 single beds. (Which I didn’t ask for) And for the view of the room, you will see the sea from the window after numerous of buildings. When we wanted to relax and sit at our balcony, someone from other rooms is sitting in our area. (It means the balcony is not really a PRIVATE one)
If I visit Santorini again, I won’t stay in this hotel.
