Cuyahoga Falls Sarah's Vineyard Hotels

"They accommodated me with an early check in. I asked for restaurant recommendations and they referred me to a local Indian restaurant with great food and prices. Overall my stay at Hampton Inn was on par with what I have come to expect from them. "

"This was the worst hotel I have ever stayed at. The room was dirty, had pee on the toilet, a KFC cup, and old tips in the room when we checked in. The staff took on average 20-25 minutes to come to the desk when I needed help, the breakfast was stale bagels, and old cereal with no milk. The staff was zero help. I tried to leave early but they refused to refund. Absolutely disgusting, STAY AWAY!"

"It was a horrible experience! 1.) No Shampoo or soap in the shower (after advertising it) Was anyone filling or cleaning??? 2.) Advertised Breakfast Buffet when they offer one waffle iron, that needs to be replaced, only dry oatmeal, cold cereal, bread and bagels 3.) Advertised a smoke free room when my window was wide open (assuming someone smoked there before I had the room) and it was FREEZING 4.) on the last day, had to climb up and down the stairway to load my 5 full bags and buggy. "

"The rooms were terrible "

"Exhaust fan falling off the wall and baseboard in the bathroom fell off. Pubic hair on the wall in the shower. Chunks of something behind the beds on the wall towards the ceiling. Bubbles in hot tub had black specks so we couldnt even use it. Family of 6 kids stood in front of the breakfast bar for 25 min so we couldnt even eat breakfast. Is a great location and center to everything and staff was polite"

"Good "

"Good"

"It has been a while since I last stayed at a Best Western and I did not always remember them being the most clean, but this one was pretty nice and clean. The only issue was there were fire alarms the first and last night (@147am & 12am). The first was an actual issue, but the communication on when we could go back to our rooms was unclear. I am not sure why there was not some sort of an intercom update. Then on my last night the alarm then went off at midnight, three times. When I went down to the front desk I was told it was a false alarm. Again maybe something that could have been told through an intercom. When I asked if this would be the last one I was told "I cannot guarentee it". Just need some better communications. "

"Staff friendly. Room clean. Breakfast great! "