Aparthotel

Hotel Family

Property class: 3.5

Choose dates to view prices

Located close to National and University Library of Bosnia and Herzegovina and National Museum of Bosnia and Herzegovina, Hotel Family provides a free breakfast buffet, a terrace and a garden. Stay connected with free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • 24/7 front desk
The current price is HK$557
HK$679 total
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, a TV, and a dining area with chairs.

Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms

A modern living room with a TV, seating, a small table, and a kitchen area.

Family Apartment, 2 Bedrooms

  • 700 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Sofa Beds

View all photos for Luxury Apartment, 3 Bedrooms

A modern kitchen with a central island, dining area with chairs and a table, and a living area with a sofa and a coffee table.

Luxury Apartment, 3 Bedrooms

  • Mountain view
  • 2153 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 1 Single Bunk Bed and 2 Single Sofa Beds

View all photos for Classic Twin Room, Ensuite

A hotel room with two beds, a television, patterned wall tiles, and a radiator.

Classic Twin Room, Ensuite

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Sarajevo, Hotel Family is near a train station and near a boardwalk. Notable landmarks in the area include Eternal Flame and Latin Bridge, and travellers wishing to experience a bit of culture can try National Museum of Bosnia and Herzegovina. Ali Pasha's Mosque and National and University Library of Bosnia and Herzegovina are two other places to visit that come recommended. Visit our Sarajevo travel guide
View more Aparthotels in Sarajevo
Map
Dejzina Bikica, Sarajevo, Federacija Bosne i Hercegovine, 71000

What's nearby

  • A stone bridge over a river with buildings in the background, including a museum.
    Latin Bridge
    6 min drive - 5.1 km
  • A historic building with arches and columns, illuminated at dusk.
    Gazi Husrev-Beg Mosque
    6 min drive - 4.0 km
  • Asim Ferhatovic Hase Stadium
    2 min drive - 1.8 km
  • Sarajevo Zoo
    3 min drive - 2.6 km
  • National Museum of Bosnia and Herzegovina
    4 min drive - 3.6 km

Getting around

  • Podlugovi Station
    24 min drive
  • Sarajevo (SJJ-Sarajevo Intl.)
    14 min drive

Restaurants

  • Đulagin Dvor Sip
    6 min walk
  • Ćevabdžinica "Zmaj
    6 min drive
  • Only One Chinese restorant
    4 min drive
  • 4 sobe gospođe Safije
    4 min drive
  • Babka Blend & Bakery
    6 min drive

About this property

Hotel Family

  • Aparthotel near Gazi Husrev-Beg Mosque
  • Located close to National and University Library of Bosnia and Herzegovina and National Museum of Bosnia and Herzegovina, Hotel Family provides a free breakfast buffet, a terrace and a garden. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Smoke-free property, bike parking and a front desk safe
    • A lift, a 24-hour front desk and a nature reserve
    • Guest reviews give top marks for the first-rate property condition
  • Room features
  • All rooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Highchairs and children's dinnerware
    • Showers, bidets and free toiletries
    • 55-inch Smart TVs with Netflix and premium channels
    • Private gardens, wardrobes/cupboards and separate dining areas

Similar properties

Front of property
Residence Prime Luxury
Old Town Sarajevo
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Breakfast available
8.8 out of 10, Excellent, 78 reviews
The price is HK$481
HK$589 total
includes taxes & fees
16 Oct - 17 Oct
Residence Prime Luxury
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Children's dinnerware
  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Paper towels

Dining

  • Free buffet breakfast available daily 8 AM to 11 AM
  • Minibar
  • Private picnics
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 55-inch Smart TV with premium cable channels
  • Netflix

Outdoor areas

  • Garden
  • Terrace
  • Yard

Laundry

  • Laundromat nearby

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (70 centimetre wide door)
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Phone
  • Safe at front desk

Location highlights

  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Bicycle parking
  • Bicycle storage
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Family pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Family?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Family on 6 Nov 2026 start from HK$557, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Family?

Self-parking is free at this property.

What time is check-in at Hotel Family?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Family?

Checkout is at 11 AM.

Where is Hotel Family located?

Situated near a boardwalk, this aparthotel is within 3 mi (5 km) of Ali Pasha's Mosque, National Museum of Bosnia and Herzegovina and Eternal Flame. National and University Library of Bosnia and Herzegovina and Sacred Heart Cathedral are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Family Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 43 out of 44 reviews
Rating 8 - Good. 1 out of 44 reviews
Rating 6 - Okay. 0 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
An Exceptional Stay – Outstanding Service and Wonderful Staff! Our employees had a wonderful stay at this hotel and were extremely satisfied with their overall experience. From the moment they arrived, they were welcomed with warmth, professionalism, and genuine hospitality. The hotel provided a comfortable and pleasant environment, but what truly stood out was the exceptional service delivered by the staff. The entire team was friendly, attentive, and always willing to help, ensuring that our employees felt welcome and well taken care of throughout their stay. We would especially like to highlight the hotel staff for their outstanding dedication, professionalism, and genuine commitment to guest satisfaction. Their positive attitude and excellent service made a real difference and contributed significantly to a very positive experience for our team. We greatly appreciate the hospitality shown to our employees and would highly recommend this hotel to other companies looking for a reliable partner that combines comfort, professionalism, and outstanding customer service. A sincere thank you to the entire hotel team for taking such excellent care of our employees. We would be delighted to work with you again in the future! ⭐⭐⭐⭐⭐
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good as advertised. Exceptionally friendly staff, clean and up to date facilities. Strongly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
We stayed at this family hotel for 5 nights, and it was absolutely beautiful. The staff were all incredibly friendly, and the breakfast was excellent. We’ll definitely be coming back—highly recommend!
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were great and provided good recommendations with drivers, restaurants and city attractions.
Stayed 9 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect hotel for our family stay. We had a car so the free parking definitely helped as did the location meaning we could get out to Travnik and mostar quicker. Will definitely stay here again. Everyone was friendly and the entire place was clean.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The are very nice and welcoming. Everything was clean ans fresh. Breakfast is delicious and always fresh and the best breakfast that I've ever had.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Host is like a mother to all her guests and her daughter, Anna, an amazing manager of this property. Will come back here when weather is not very hot.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was Friendly and property was clean!! Breakfast was good 👌 Esmir at the reception was helping us check in and explained everything well!! Thank you!! Šuvić Family
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well located hotel, with a nice breakfast prepared every morning. The reception and the employees are all very hospitable and communicate in a very friendly manner. Booking a taxi from there to other places in Sarajevo is also very easy. I would recommend it to every household with children visiting Sarajevo. Thank you Esmir and crew!
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Booked a apartment as i have two kids. Kitchen facility and dinning/ living room area was a amazing touch when it came to eating dinner in around the breakfast bar or very large tea table as a family. Room was clean and had ample bedding as you could turn the sofas in the livingroom into beds. Breakfast was great, option of hot and cold meats. The kids absolutely destroyed the hot chocolate and freshly squeezed orange/ lemon juice. Travel, bus stop outside the hotel and comes every hour, on this occasion i had no need for this service as i had a hired car. Word of advice if you are scared of heights and have never driven a left hand drive, be prepared. The roads are either going up the mountain or down where you dont need to use the accelerator as gravity will help you pick up great speeds or through the mountain. I have never been so scared as you do go to disturbingly high altitudes. People will not honk you if you are slow but will drive around you in a busrt of speed so leave a gap for them to come into or you are going through the barrier and down the mountain as this is what the country consists of. Now for the most important bit that made this hotel stand out and why i will be coming back regardless if the marriot gave me a free room, the STAFF. You couldn't get nicer people. Freindly, helpful and willing to have a chat and give you advice on any concerns you may have about going. Will recommend to all my family and freinds.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean, the stuff was amazing! Highly recommend!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean room staff was amazing. Great breakfast. I had a wonderful time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and good breakfast
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Modern hotel apartment, very clean and tidy. Reception very helpful and friendly, overall enjoyed our stay there.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly, highly recommend this hotel!! Very clean and spacious. Staff is so friendly and accommodating. We will definately stay here again!!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
We really enjoyed staying here. Great hotel, spacious apartment and top class service. Breakfast was ok and location too but We will definitely recommend this hotel to all. We felt welcomed all through the stay. The receptionist even packed us water and fruits when we were leaving which felt so thoughtful.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Perfect Aparthotel for all you are looking for.

The room is quite big enough for big family. Very clean, nice and new renovation. Best for all.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and helpful staff. Nice clean space that easily holds a family of four. If you like a firm mattress you will like the bed. The breakfast is good considering the price as there is a variety of things available.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Un hôtel familial situé dans un quartier calme à l'écart du centre ville, avec des jeux pour enfants de l autre côté de la route, on se sent vraiment bien dedans. Petit déjeuné varié avec des produits halal. Le personnel est sympathique et amical. Nous reviendrons sans doute.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Muy buen hotel y buen servicio

Es muy bien hotel . La ubicación es buena , el desayuno es un poco flojo creo que podría ser más internacional , tiene buena variedad pero solo con comida local, la habitación es tremenda muy buena y muy cómoda, la amabilidad de la gente del hotel fue muy buena y gran Atención
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Familievenlig hotel

Vi var meget tilfreds med hotellet. God service og høflig receptionist Vil klart anbefale stedet
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Best for familier med barn

Veldig fint hotell, hyggelige resepsjonister, veldig sentralt, rent
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Kesinlikle tavsiye edeceğim, çok konforlu bir aile oteli. Saraybosna'ya yolumuz tekrar düştüğünde görüşmek üzere.
Stayed 8 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr freundliches Personal. Schönes Ambiente... es gibt nichts auszusetzen...
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Prisvärt!!

Fantastiskt hotel! Utmärkt personal Gott frukost.
Stayed 1 night in Apr 2022