Hotel Family welcomes guests with a warm atmosphere, daily breakfast, and comfortable spaces to unwind - including a cozy terrace and serene garden. WiFi keeps everyone connected, and previous visitors consistently praise the property's excellent condition.
Located in Sarajevo, Hotel Family is near a train station and near a boardwalk. Notable landmarks in the area include Eternal Flame and Latin Bridge, and travellers wishing to experience a bit of culture can try National Museum of Bosnia and Herzegovina. Ali Pasha's Mosque and National and University Library of Bosnia and Herzegovina are two other places to visit that come recommended. Visit our Sarajevo travel guide
Dejzina Bikica, Sarajevo, Federacija Bosne i Hercegovine, 71000
What's nearby
Sarajevo Zoo
18 min walk - 1.6 km
Stadium FC Sarajevo
2 min drive - 1.5 km
Asim Ferhatovic Hase Stadium
2 min drive - 1.5 km
Avaz Twist Tower
4 min drive - 2.9 km
Golf Klub
4 min drive - 2.6 km
Getting around
Podlugovi Station
24 min drive
Sarajevo (SJJ-Sarajevo Intl.)
14 min drive
Restaurants
Ćevabdžinica "Zmaj
6 min drive
4 sobe gospođe Safije
4 min drive
Restoran Dundee
4 min drive
Bash Šip
7 min walk
Babka Blend & Bakery
6 min drive
About this property
Hotel Family
A 24-hour front desk, a garden and a front desk safe are available at this smoke-free aparthotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Each apartment provides a dining area and a fridge, plus free WiFi and a Smart TV with cable channels. For a bit of entertainment, guests will find a TV with Netflix, and other amenities include a private garden and a stovetop.
Hotel Family offers 10 accommodations with minibars and complimentary slippers. This individually decorated and furnished accommodation has separate dining areas. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.
This Sarajevo aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Free buffet breakfast available daily 8 AM to 11 AM
Limited room service
Minibar
Private picnics
Bedrooms
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
55-inch Smart TV with premium cable channels
Netflix
Outdoor areas
Garden
Terrace
Yard
Laundry
Laundromat nearby
Work spaces
Desk chair
Laptop workspace
Climate control
Air conditioning
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways (100 centimetre high)
Handrails in stairways (100 centimetre high)
Lever door handles
Lift (70 centimetre wide door)
Well-lit path to entrance
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Daily housekeeping
Phone
Safe at front desk
Location highlights
Near a hospital
Near a train station
Near a zoo
Near the boardwalk/promenade
Things to do
Bicycle parking
Bicycle storage
Bicycle rentals nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Security system
Fire extinguisher
General
10 units
Bicycle parking
Bicycle storage
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Family Sarajevo
Hotel Family Aparthotel
Hotel Family Aparthotel Sarajevo
Frequently asked questions
Is Hotel Family pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Family?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Family on 10 Mar 2026 start from HK$539, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Family?
Self-parking is free at this property.
What time is check-in at Hotel Family?
Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Family?
Checkout is at 11 AM.
Where is Hotel Family located?
Situated near a boardwalk, this aparthotel is within 3 mi (5 km) of Ali Pasha's Mosque, National Museum of Bosnia and Herzegovina and Eternal Flame. National and University Library of Bosnia and Herzegovina and Sacred Heart Cathedral are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Family Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Location
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 36 out of 37 reviews
10 - Excellent
36
Rating 8 - Good. 1 out of 37 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 37 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 37 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 37 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Shoaib Abdul
9 Sept 2025
Liked: Amenities, property conditions & facilities, communication
We stayed at this family hotel for 5 nights, and it was absolutely beautiful. The staff were all incredibly friendly, and the breakfast was excellent. We’ll definitely be coming back—highly recommend!
Shoaib Abdul
Stayed 5 nights in Sep 2025
10/10 Excellent
Yaser
10 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect hotel for our family stay. We had a car so the free parking definitely helped as did the location meaning we could get out to Travnik and mostar quicker. Will definitely stay here again. Everyone was friendly and the entire place was clean.
Yaser
Stayed 4 nights in May 2025
10/10 Excellent
Lucia
3 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were great and provided good recommendations with drivers, restaurants and city attractions.
Lucia
Stayed 9 nights in Jun 2024
10/10 Excellent
Heki
8 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The are very nice and welcoming. Everything was clean ans fresh. Breakfast is delicious and always fresh and the best breakfast that I've ever had.
Heki
Stayed 2 nights in Jul 2023
10/10 Excellent
amin
13 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Host is like a mother to all her guests and her daughter, Anna, an amazing manager of this property. Will come back here when weather is not very hot.
amin
Stayed 1 night in Jul 2024
10/10 Excellent
Dzevad
20 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was Friendly and property was clean!!
Breakfast was good 👌
Esmir at the reception was helping us check in and explained everything well!!
Thank you!!
Šuvić Family
Dzevad
Stayed 2 nights in Aug 2024
10/10 Excellent
Abdelhafid
14 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well located hotel, with a nice breakfast prepared every morning. The reception and the employees are all very hospitable and communicate in a very friendly manner. Booking a taxi from there to other places in Sarajevo is also very easy. I would recommend it to every household with children visiting Sarajevo. Thank you Esmir and crew!
Booked a apartment as i have two kids. Kitchen facility and dinning/ living room area was a amazing touch when it came to eating dinner in around the breakfast bar or very large tea table as a family.
Room was clean and had ample bedding as you could turn the sofas in the livingroom into beds.
Breakfast was great, option of hot and cold meats. The kids absolutely destroyed the hot chocolate and freshly squeezed orange/ lemon juice.
Travel, bus stop outside the hotel and comes every hour, on this occasion i had no need for this service as i had a hired car. Word of advice if you are scared of heights and have never driven a left hand drive, be prepared. The roads are either going up the mountain or down where you dont need to use the accelerator as gravity will help you pick up great speeds or through the mountain. I have never been so scared as you do go to disturbingly high altitudes. People will not honk you if you are slow but will drive around you in a busrt of speed so leave a gap for them to come into or you are going through the barrier and down the mountain as this is what the country consists of.
Now for the most important bit that made this hotel stand out and why i will be coming back regardless if the marriot gave me a free room, the STAFF. You couldn't get nicer people. Freindly, helpful and willing to have a chat and give you advice on any concerns you may have about going.
Will recommend to all my family and freinds.
Modern hotel apartment, very clean and tidy. Reception very helpful and friendly, overall enjoyed our stay there.
Shabina
Stayed 3 nights in Aug 2025
10/10 Excellent
Nihada
13 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly, highly recommend this hotel!! Very clean and spacious. Staff is so friendly and accommodating. We will definately stay here again!!
Nihada
Stayed 2 nights in Jul 2025
10/10 Excellent
Rabia
8 Aug 2022
Liked: Cleanliness, room comfort, communication
We really enjoyed staying here. Great hotel, spacious apartment and top class service. Breakfast was ok and location too but We will definitely recommend this hotel to all. We felt welcomed all through the stay. The receptionist even packed us water and fruits when we were leaving which felt so thoughtful.
Rabia
Stayed 1 night in Aug 2022
10/10 Excellent
Petcharart
27 Apr 2023
Liked: Cleanliness, room comfort, communication
Perfect Aparthotel for all you are looking for.
The room is quite big enough for big family. Very clean, nice and new renovation. Best for all.
Petcharart
Stayed 1 night in Apr 2023
8/10 Good
Yusuf
30 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and helpful staff. Nice clean space that easily holds a family of four. If you like a firm mattress you will like the bed. The breakfast is good considering the price as there is a variety of things available.
Yusuf
Stayed 4 nights in Apr 2023
10/10 Excellent
juan david
24 Apr 2025
Liked: Cleanliness, room comfort, communication
Muy buen hotel y buen servicio
Es muy bien hotel . La ubicación es buena , el desayuno es un poco flojo creo que podría ser más internacional , tiene buena variedad pero solo con comida local, la habitación es tremenda muy buena y muy cómoda, la amabilidad de la gente del hotel fue muy buena y gran Atención
juan david
Stayed 1 night in Apr 2025
10/10 Excellent
Tamjeed
2 Aug 2024
Liked: Cleanliness, room comfort, communication
Familievenlig hotel
Vi var meget tilfreds med hotellet.
God service og høflig receptionist
Vil klart anbefale stedet
Super appart hôtel excentré de la ville a côté du Bare Cemetery. Accueil chaleureux avec accompagnement jusqu'à la chambre et explication.Chambre spacieuse avec matelas très confortable. Canapé lit pour 2 très confortable. Cuisine équipée. Netflix accessible avec notre connexion. Petit déjeuner correct dans une pièce décorée avec goût et musique de fond apaisante.