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关于华特酒店的点评

4 out of 5
华特酒店
Aleja Bosne Srebrene bb, Sarajevo

点评

8.0

很好

10 分 - 超赞。12 条好评，共有 41 条点评" "
8 分 - 还可以。18 条好评，共有 41 条点评" "
6 分 - 一般。10 条好评，共有 41 条点评" "
4 分 - 很差。1 条好评，共有 41 条点评" "
2 分 - 糟糕。0 条好评，共有 41 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

8.4/10

服务设施

8.0/10

住宿条件和设施

点评

10/10 超赞

Yung-yi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
值得一住的飯店
雖然離市區有點遠，但是離機場非常近，交通也方便。坐電車很快就到達觀光景點。
2017 年 7 月入住 2 晚
Thank you for your review. Kind regards Naida, reservation department

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚

10/10 超赞

Montanna，Memphis, TN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff is extremely kind and helpful! It is not in the center, but tit is worth the stay because of the beautiful atmosphere and friendly staff!
2020 年 1 月入住 14 晚
Alma 于 2020年01月19日 的回复
Thanks for taking the time to leave a review. You were a wonderful guest and we hope to see you again at our hotel. Walter Hotel Sarajevo

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff. A la carte breakfast if not many guests in the Hotel for a buffet. All the food was good. Internet access was excellent. We had a long stay and having parking included was a bonus. Will stay there again. Not in the centre location but suited for our purpose.
2019 年 12 月入住 12 晚
Alma 于 2020年01月19日 的回复
Thanks for taking the time to leave a review. We hope to see you again at our hotel. Walter Hotel Sarajevo

8/10 还可以

Sn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was clean, stuff was nice, price was good for
2019 年 11 月入住 3 晚

6/10 一般

Ilinka

团体旅客
2019 年 10 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施
Supert personale. Men det var ikke alt som så nytt og fint ut på hotellet
2019 年 7 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 6 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
2019 年 1 月入住 3 晚
Front desk 于 2019年03月29日 的回复
Dear, thank you for your review, Kind Regards

6/10 一般

hasan

满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
2018 年 11 月入住 4 晚

8/10 还可以

Ali，Istanbul

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel for student but is good because without noise and clean too
2018 年 11 月入住 2 晚

10/10 超赞

真实旅客

满意：客房舒适度，员工和服务
좋은 호텔
대학교 및 아파트 단지 인근 지역 호텔이므로 조용함. Tram 이용해서 시내에 접근 용이. 주변에 Local Food 식사 가능한 Restaurant, Cafe 있음.
2018 年 10 月入住 2 晚
Front desk 于 2018年11月15日 的回复
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.

6/10 一般

mateen

满意：员工和服务，清洁度
Slipper, carpet, more shampoo needed direction of qible must be seen on the ceiling
2018 年 11 月入住 1 晚
Front desk. 于 2018年11月17日 的回复
We're sorry you were unhappy and we'll try to fix the issues you notes. Thanks for letting us know.

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel is ok, the room was clean. But breakfast was just for the checkbox. There is something to eat, but no choice and quality is bad.
2018 年 9 月入住 3 晚
Hotel Emiran 于 2018年10月16日 的回复
Dear, thank you for your feedback, we will try to fix it.

10/10 超赞

Mo，London

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Hotel is nice and reasonably good
Nice hotel and clean Area and friendly staff ‘Good food
2018 年 8 月入住 9 晚

4/10 很差

Zeljko

不满意：客房舒适度，住宿条件和设施
2018 年 8 月入住 1 晚
Hotel Emiran 于 2018年08月26日 的回复
Dear guest, we are sorry if you experienced something that made you review us like that. Can you please advise so that we can improve it ?

6/10 一般

cesar

满意：清洁度
2018 年 6 月入住 1 晚
Front desk. 于 2018年06月29日 的回复
Thank you for your review. Kind regards.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff were great, helpful and informative - even ran a load of laundry for me! The room was nice if a bit small, clean and updated. The overall ambience of he hotel could be better, with elevators that don’t always work and a slight feel of having seen better days. Free breakfast is a definite plus.
2018 年 5 月入住 1 晚
Emiran 于 2018年06月21日 的回复
Thank you for your review. We apologize for the elevator situation, it has been fixed.

8/10 还可以

Maxim

满意：客房舒适度
2018 年 3 月入住 1 晚
Hotel "Emiran". 于 2018年03月23日 的回复
Thank you for your review.

8/10 还可以

真实旅客

满意：住宿条件和设施，员工和服务
Okay
It was alright. Fine place to stay the night but didnt offer much other than that
2017 年 11 月入住 5 晚
Dear, thank you for your kind review. We appreciate it. Marketing team

10/10 超赞

Hakan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Exc
Everything was excellent
2017 年 10 月入住 1 晚
Thank You for your review. We're glad you enjoyed. Best regards

8/10 还可以

antonio

满意：员工和服务、住宿条件和设施、客房舒适度
2017 年 8 月入住 1 晚
Thank you for you review. We appreciate. Naida Reservation department

8/10 还可以

KHALED

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
2017 年 7 月入住 7 晚
Thank you for your review. Kind regards Naida, reservation department

8/10 还可以

Päivi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Idän ja lännen kohtaaminen.
Hyvässä kunnossa oleva uudehko hotelli. Siisti kaikkialla. Alakerrassa isohko kuntosali hotelleja ajatellen. Alhaalla myös pieni, mutta hyvälöylyinen Harvian suomalainen sauna. Vieressä isompi turkkilainen sauna. Aamiainen naudanmakkaroineen ja kananmunineen. Kahviautomaatti. Kunnon leipää ei ole. Aamiainen siis hiukan vieras suomalaiseen makuun. Kyseessä on osin muslimimaa ja hotellivieraissa paljon arabeja Saudi-Arabiasta ja Dubaista. Tyttäreni sai pyynnösta hedelmälautasen, koska hän on vegaani. Asuinhuoneessa vain yksi pieni roskakori kylpyhuoneessa. Itse huoneeseen olisin kaivannut kunnon roskakoria. Hotellin läheltä kulkee ratikka numero kolme keskustaan, jonne on matkaa noin yhdeksän kilsaa. Ratikkapysäkeillä on välillä riippukeinuja! Keskustassa Sasan ravintolassa on erinomainen ruoka. Mies on asunut pitkään Englannissa. Tehnyt jopa keittokirjan. Ei käytä ollenkaan lihaa ruokiinsa, vain kasviksia ja kalaa. Elämäni parhaimpia annoksia.
2017 年 7 月入住 2 晚
Thank you for your review. Kind regards Naida, reservation department

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and friendly
The hotel is new, very clean, staff is very friendly and willing to help. Location is convenient for easy access from main roads. Maintenance of the amenities has some room for improvement.
2017 年 7 月入住 3 晚
Thank you for your review. Kind regards Naida, reservation department

8/10 还可以

Jennie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Prisvärt hotell en bit utanför stan. Helt klart värt det med tanke på hur billig taxin var
2017 年 7 月入住 2 晚
Thank you for your review. Kind regards Naida, reservation department

10/10 超赞

Simon，London

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent value. Comfortable, with buzzy cafe on ground floor.

6/10 一般

Markus

满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
OK if you smoke, beware otherwise
Friendly service, decent breakfast and clean rooms are the positive aspects, but it has been a while since I felt so uncomfortable in a hotel: There was heavy smoking in the lobby and noticable indirect smoke the rooms due to the ventilation which connected the whole building. Couldn't regulate the temperature in the room, it always felt too hot. The hotel is far away from the city center and the local area rather unattractive.

8/10 还可以

markus，graz

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Modernes Hotel 2 km vom Flughafen
Emiran ist ein modernes Hotel, ähnelt dem Motel One Konzept, ( weniger ist mehr), die Zimmer sind sehr modern und praktisch eingerichtet, es gibt superschnelles W-Lan, das Frühstücksbuffet ist üppig, es eird frische Eierspeise gemacht(!), Rezeptionisten/innen sehr freundlich und hilfsbereit. Empfehlenswert!

6/10 一般

ERIK，Denver

满意：员工和服务，清洁度
Not a four star place
The synopsis makes this place seem nicer than it actually is. It is comparable to a budget hotel in the US or W. Europe; it does not seem like a four star hotel. The price I paid was also comparable to a budget hotel elsewhere, you can probably get more for your money elsewhere in Sarajevo. The 'designer toiletries' were ketchup-type plastic packages of liquid soap. There was nothing in the refrigerator (no minibar) and no bottled water. Only had one of each type of towel, so if I showered twice in a day I had to reuse still-wet towel or dry with the hand towel. Nothing terribly wrong with the place, but it was disappointing when it came to the little things and in comparison to the hotels.com profile.

6/10 一般

Filip

满意：员工和服务，清洁度
Långt från centrum
Hotellet låg inte, så som angavs här på hemsidan, 2,2 km från Sarajevos centrum utan 35 minuters buss-/spårvagnsresa därifrån. Detta påverkade vår vistelse ganska starkt negativt, och hade vi vetat detta hade vi valt något annat hotell.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel!
Great hotel!

10/10 超赞

Todd，USA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay
Quick stay for me but the hotel and staff were excellent. Very clean room and extremely helpful, polite staff.

10/10 超赞

Paolo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

Sandro

不满意：员工和服务
Generally the organization must be better. Fitness were closed for maintenance and noone informed me. Room clean and quite confortable.

8/10 还可以

mounir

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

José Luiz，Brasil

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente. Tudo muito limpo. Uma linda mensagem estava nos esperando no quarto.excelente cafe da manha

8/10 还可以

MERTER，Tekirdağ

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Kesinlikle tavsiye ederim.
Ülkemizdeki "uygulama oteli" ne benzer bir mantık ile faaliyet gösteren bir tesis. Eşimle birlikte 2 gece konakladık. Üniversiteli gençlere "özel yurt" hizmeti de veriyor, son derece temiz, bir o kadar da güler yüzlü ve candan hizmet vermeye çalışıyorlar. Havaalanından otele ücretsiz ulaşım sağlıyorlar. Resepsiyonda bulunan yetkili genç bayanın Türkçe konuşması ve bizimle ilgilenmesi çok hoşumuza gitti. Başçarşı'ya uzak diye tercih edilmemesi yanlış; otelin 100 metre ilerisinden tramvay geçiyor ve sizi 15-20 dk sonra başçarşının göbeğine bırakıyor. Rahat, güvenli, hesaplı ve en önemlisi kaliteli bir konaklama için mutlaka ilk tercihiniz olsun.

6/10 一般

Sitong

满意：住宿条件和设施

10/10 超赞

Adnan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度