Saratoga Springs Saratoga Casino and Raceway Hotels

"We checked into a junior suite. There was a bloody giant booger on the wall, along with smeared bloody boogers on a picture, and the microwave had food in it, also there was a sock in the bed when I first pulled the covers back so it lead me to think it was never changed…. I took pictures of all these issues and made mention to the front desk, who said the following day they would clean it. They didn’t. I had to stop and ask housekeeping myself the following day and point the issues out to get a clean room…"

"Clean room friendly staff "

"Bed wasn’t clean. It had dirt from previous customer. Very noisy at night "

"Very nice hotel, nice staff and welcoming "

"Lovely hotel and kind staff"

"Staff was excellent "

"Hotel is modern and conveniently located."

"Amazing breakfast and wonderful staff! Did not love the bed linens though and it was quite loud until well past midnight due to street noise."

"This place has gone downhill. I stayed there 4 years ago and it was great. The property has been neglected, things are all generally threadbare. The cute bar on site was not open and from the looks of it has not been for a while. You can’t even get a bucket of ice for your room. The fire pit was unusable. The room was clean enough but pretty dingey and smelled like people had been smoking inside. The phone number takes you to a call center in India, I had to call 2x to get the door code sent to me ahead. What used to be a sweet and thoughtfully renovated place with nice minimal luxuries is returning to the rundown trashy motel it probably started out as."