Terrace/patio

Reviews of Home2 Suites by Hilton Savannah Midtown, GA

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 360 reviews" "
Rating 8 - Good. 66 out of 360 reviews" "
Rating 6 - Okay. 43 out of 360 reviews" "
Rating 4 - Poor. 17 out of 360 reviews" "
Rating 2 - Terrible. 21 out of 360 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

2/10 Terrible

Sharon, Atlantic Beach

Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Valija, Atlanta

Travelled with pets
Disliked: Cleanliness
The room was not clean. There was a lot of black and pink mold in the bathroom and I am very allergic to mold (and so are my little emotional support animals that were traveling with me). Also, I thought they would refund the charge on my credit card since I had documented ESA animals and they did not damaged or had any “accidents” in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 3 nights in Apr 2024

6/10 Okay

Renee

Travelled with partner
Liked: Staff & service
The bathroom was dirty in my opinion. A lot of the faucets were shaky. The shower track was really dirty. It just seemed dirty and not well maintained. The service was great though
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet fee is pretty high. Parking is not the best when you’re checking in late. However, overall this was a good stay for my family and me. Clean. Comfy. Decent breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a centrally located from downtown, plantations, and the islands you want to visit. Comfortable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos quedamos 4 días en este hotel, muy buena experiencia. El hotel es cómodo, bien ubicado, muchos comercios cercanos y la zona es segura. El desayuno es muy bueno.
Stayed 4 nights in Mar 2024

8/10 Good

JOSEPH R

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem with property is with the general contractor. Walls are not plumb therefore doors have gaps. Inside the rooms the closet fixture is not commercial grade. The clothes rail is an accident waiting to happen.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good breakfast, bed was definitely harder than we'd prefer though.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jennetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024

2/10 Terrible

Terrance

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Debra

Business traveller
Liked: Amenities
They were very helpful to get me checked in since I arrived early.
Stayed 1 night in Feb 2024

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice. The toilets suck. It's kinda weird that there is not a toilet paper holder in the bathroom
Stayed 3 nights in Feb 2024

4/10 Poor

Dwight

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is located in a very unsecured location and very unsafe for the location. I would definitely recommend finding a different hotel. The bed was dirty, and I couldn’t take it anymore I went to complain at the front desk about bedbugs and NO ONE came to the front desk for over 20 minutes… so I finally called and still no one answered the phone that was ringing right at the front desk. I ended up leaving the hotel at 3am
Stayed 1 night in Feb 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to some local shopping areas and not to far from Downtown Savannah..
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property said that my Expedia reservation was cancelled and they rebooked me at a significantly higher rate. They somehow charged my credit card for the original Expedia reservation twice AND their up charged reservation. Almost $1800 held on my credit card for a dirty noisy 2 star hotel for three nights. And my shower was broken. I never ever leave a bad review, but this was astronomically awful.
Stayed 3 nights in Feb 2024

6/10 Okay

Shawndah

Could definitely use some sprucing up. Need Paint Touch ups, Baths need to be recaulked, the soap dispenser needs to be reattached to shower wall. Our air conditioning unit quit working and we had to change rooms. Our Phone didn’t work. Front desk took long to check in because they couldn’t tell if we paid Expedia or not so our food was cold that we picked up by the time we made it up to the room to eat after our long drive.
Stayed 3 nights in Feb 2024

8/10 Good

Carol Johanna Gil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front office staff was fantastic!
Stayed 3 nights in Jan 2024

6/10 Okay

Jaye, ann arbor

Liked: Cleanliness, staff & service
Lipstick on a pig. Seemingly a modern and updated hotel, but not a stitch of insulation/sound proofing to be had. Heard every one from the next unit and every foot-step from above. It’s a shame where corners were cut. Horrible bathroom tub fittings as well.
Stayed 1 night in Jan 2024

10/10 Excellent

David, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Excellent service
Stayed 1 night in Jan 2024

10/10 Excellent

Angela, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

DJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was super kind and so very helpful. My grandma is in hospice and the front desk lady was compassionate and she didn't have to be. She made me feel safe and cared for. The continental breakfast was superb and the dining area was very spacious and comfortable. Thank you.
Stayed 1 night in Jan 2024

10/10 Excellent

TISHA

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

8/10 Good

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families!
Stayed 4 nights in Dec 2023

10/10 Excellent

Lisaura

Stayed 1 night in Dec 2023

10/10 Excellent

Cheron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay!
Stayed 1 night in Dec 2023

6/10 Okay

NATHAN

Liked: Cleanliness, property conditions & facilities
Front desk staff were great at check in.
Stayed 1 night in Dec 2023

2/10 Terrible

Danielle

Stayed 2 nights in Dec 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was great! Clean rooms, friendly staff, convenient location!
Stayed 1 night in Dec 2023

8/10 Good

Na-te

Travelled with family
Liked: Cleanliness, staff & service
The website was not correct on animal fee and i was almost over charged for my pet, oe twice. However everything else was fantastic. It was agreat get away although our shower didn't work. We only used the tub Food was wonderful. Slept like a baby. Thank you so much
Stayed 2 nights in Dec 2023

8/10 Good

Turner

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good.

10/10 Excellent

Sheila, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
You walk in to a foyer. No lobby, no signage. There’s an elevator and stairs. We took the elevator up 1 floor, still can’t tell it’s the lobby until you walk all the way in! It was beautiful, spacious and clean. Just need signs! On entry level and elevators
Stayed 2 nights in Nov 2023

4/10 Poor

Anup

Travelled with family
Disliked: Cleanliness, staff & service
Two things were good - hotel has covered free self-parking - the room was big. Few things that were not great - asked for housekeeping in the morning, came back late evening and nothing was done, asked for towels and they were out of bath towels! Saving grace was this young man on staff (didn’t catch his name) who actually ran back and forth several times and found a couple of fresh washed towels for us. - the top hinge of the room door was loose because of which the door wouldn’t close without having to pull really hard, which made a loud slamming sound! - large room, but very small bathroom.
Stayed 3 nights in Nov 2023

2/10 Terrible

Suvo

Disliked: Cleanliness, staff & service, property conditions & facilities
Not. A good one
Stayed 2 nights in Nov 2023

6/10 Okay

Charles

Travelled with family
Disliked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Paulette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Ismael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
New and clean. When we got here, they were having problems with their card key system and were unable to issue us keys. An employee had to take us up to let us in to our room. It wasn't until noon the next day before they corrected the problem and issued us a key. We also heard childrens footsteps above our room which went on late into the night. We asked a manager if we would get compensated in some way for these inconveniences. They said they would get back to us, but they never did.
Stayed 3 nights in Nov 2023

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel not to far from downtown.
Stayed 2 nights in Oct 2023

8/10 Good

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice rooms and super friendly staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Oct 2023

6/10 Okay

Melinda

Travelled with family
Liked: Staff & service, property conditions & facilities
Convenient location. Air conditioner was very loud all night. Great breakfast and the staff were very friendly.
Stayed 3 nights in Oct 2023

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023