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"There were so many inconveniences that made the stay not worth it. The elevators were broken for 90% of my stay and I had to have my room changed when I arrived to avoid that conflict. Staff were not as welcoming and I was met with more resistance than anticipated on normal asks or processes. Food was subpar and couldn’t even get room service because my phone was not working. When reaching to front desk in person to get the matter taken care of, nothing was done. I had food that I asked to be taken by housekeeping and it was there for a day while I was away and when I returned I had to place the tray out side to get it removed."

"Breakfast great! Staff very friendly and service was excellent! Clean room with air conditioning. "

"Wir waren sehr zufrieden "

"Quiet and clean this is my second time stay here I like this place"

"no a/c. "

"In five weeks of travel in Europe we had our best sleep here.everything was clean, the bed was comfy and we could actually adjust the room temperature so it was comfortable to sleep. Breakfast was amazing! Quality, variety, quantity… We locked our power converter in our car in a locked parking garage. Front desk found us one! We would definitely go back again! "

"The facilities were excellent. The location to the Christmas market was perfect. Highly recommend!"

"Everything was tremendous. The staff was very helpful and courteous and our room was perfect for our needs. We will definitely stay here again next time we visit. "

"the midnight reception guy is terrible even at checkout in the morning "