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Neuhaus Zillertal Resort

4.0 star property
Travelers can relax in the garden or indulge in spa treatments after exploring nearby mountain trails by bicycle at this peaceful mountain retreat.

Choose dates to view prices

Neuhaus Zillertal Resort offers a peaceful mountain getaway. Start your day with a breakfast buffet, then enjoy the spa or borrow bikes to explore trails. The resort features free WiFi, indoor/outdoor pools, a playground, and laundry facilities for a comfortable stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is HK$2,028
HK$2,288 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Classic Room

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room (Astegg)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room (Astegg)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Romantik)

In-room safe, blackout curtains, free WiFi, bed sheets

Suite (Romantik)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Romantik)

In-room safe, blackout curtains, free WiFi, bed sheets

Room (Romantik)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Marchkopf/Steinerkogel)

In-room safe, blackout curtains, free WiFi, bed sheets

Room (Marchkopf/Steinerkogel)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet, 1 Bedroom

In-room safe, blackout curtains, free WiFi, bed sheets

Chalet, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (am See)

In-room safe, blackout curtains, free WiFi, bed sheets

Loft (am See)

Highlights

Balcony
Separate sitting area
Private pool
Flat-screen TV
Blackout curtains
Separate bedroom
Day bed
Bathrobes
  • Garden view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

In-room safe, blackout curtains, free WiFi, bed sheets

Studio

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • Mountain view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Bergblick)

In-room safe, blackout curtains, free WiFi, bed sheets

Room (Bergblick)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room (Interio)

In-room safe, blackout curtains, free WiFi, bed sheets

Room (Interio)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Suite

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Duplex (Interio)

In-room safe, blackout curtains, free WiFi, bed sheets

Duplex (Interio)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • Mountain view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite (Garden)

Living area

Suite (Garden)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Bathrobes
Separate bath and shower
  • Garden view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Duplex (Garden)

Living area

Duplex (Garden)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Bathrobes
Private bathroom
  • Garden view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Room (Grünberg)

In-room safe, blackout curtains, free WiFi, bed sheets

Room (Grünberg)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (Hamberg)

In-room safe, blackout curtains, free WiFi, bed sheets

Suite (Hamberg)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Day bed
Bathrobes
Separate bath and shower
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Chalet, 2 Bedrooms

In-room safe, blackout curtains, free WiFi, bed sheets

Chalet, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • Garden view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Private kitchenette

Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (Maisonette)

32-inch flat-screen TV with cable channels, TV, table football

Apartment, 2 Bedrooms (Maisonette)

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • Mountain view
  • 732 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Family Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
2 bedrooms
Bathrobes
Separate bath and shower
Hairdryer
  • Garden view
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite

Highlights

Balcony
Separate sitting area
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Bathrobes
  • Garden view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite (Interio)

In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite (Interio)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
2 bedrooms
Bathrobes
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Double Room

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Double Room

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Mayrhofen, Neuhaus Zillertal Resort is near a train station and in the mountains. Hintertux Glacier Ski Resort and Hintertux Glacier are worth checking out if an activity is on the agenda. Consider Congress Zillertal - Europahaus Mayrhofen for a night out or Erlebnisbad Mayrhofen if you're travelling with kids. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowshoeing and sledging. Visit our Mayrhofen travel guide
Map
202 Am Marktplatz, Mayrhofen, 6290

What's nearby

  • Man skiing on the prepared slope with fresh new powder snow
    Zillertal
    1 min walk - 0.0 km
  • Mayrhofen featuring tranquil scenes, hiking or walking and mountains
    Hauptstraße
    1 min walk - 0.1 km
  • Congress Zillertal - Europahaus Mayrhofen
    2 min walk - 0.2 km
  • Penkenbahn Gondola
    11 min walk - 1.0 km
  • Ahorn Ski Area
    14 min walk - 1.2 km

Getting around

  • Mayrhofen Station
    2 min walk
  • Innsbruck (INN-Kranebitten)
    71 min drive

Restaurants

  • Happy End
    5 min walk
  • Cafe Tirol
    7 min walk
  • Mike's Sports Bar
    3 min walk
  • Goldkind
    7 min walk
  • Café Kostner
    4 min walk

About this property

Neuhaus Zillertal Resort

Upscale family-friendly hotel in the mountains
At Neuhaus Zillertal Resort, you can look forward to a free breakfast buffet, a bowling alley and a terrace. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage at Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and a garden.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools and an outdoor pool, along with a waterslide and sunloungers
  • Free self-parking
  • Bike hire, an electric car charging station and smoke-free property
  • A front desk safe, ping pong and games
Room features
All 150 rooms boast comforts such as separate sitting areas and bathrobes, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Eco-friendly toiletries, separate baths/showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 2 indoor pools
  • Art supplies
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Eco-friendly toiletries
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

Does Neuhaus Zillertal Resort have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool and a children's pool.

How much does it cost to stay at Neuhaus Zillertal Resort?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Neuhaus Zillertal Resort on 18 Mar 2026 start from HK$2,028, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neuhaus Zillertal Resort pet-friendly?

Yes, Neuhaus Zillertal Resort allows dogs (limit 1 total). There's a fee of EUR 35 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Neuhaus Zillertal Resort?

Self-parking is free at this property.

What time is check-in at Neuhaus Zillertal Resort?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Neuhaus Zillertal Resort?

Checkout is at 11:00 AM.

Where is Neuhaus Zillertal Resort located?

This family-friendly Mayrhofen hotel is located in the mountains, within a 5-minute walk of Congress Zillertal - Europahaus Mayrhofen and Hauptstraße. Erlebnisbad Mayrhofen and Minigolf Mayrhofen are also within 10 minutes. Mayrhofen Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Neuhaus Zillertal Resort Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

8.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 49 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 7 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

Reviews

10/10 Excellent

Elvira

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! Breakfasts and dinners are fantastic, pools and spas are amazing, rooms we clean and well maintained, staff is attentive. We will definitely be back!
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is perfect. We really enjoyed the newly renovated pool area, and our kids had a lot of fun on the waterslides. The food and service was great, we will definitely return!
Stayed 3 nights in Aug 2025

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Paul Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus
Stayed 7 nights in Feb 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional hotel with partially modern restaurant. Nice location close to the center, bus stop, Railway station.
Stayed 7 nights in Dec 2023

10/10 Excellent

??? ??????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

4/10 Poor

Kjetil

Liked: Cleanliness
Disliked: Staff & service
Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.
Stayed 4 nights in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.
Stayed 4 nights in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Neuhaus was perfect!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
I am returning customer because I love how the hotel is situated. Mayrhofen is still a village but with many options to spend a day. The new garden of the hotel is amazing. I am sure I will revisit this hotel.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Terrific hotel
Stayed 5 nights in Feb 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Spa Bereich ist super
Stayed 2 nights in Jan 2026

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Sehr freundliches Personal, der Wellnessbereich ist wirklich klasse!!!!
Stayed 3 nights in Dec 2025

8/10 Good

Mirza

Liked: Cleanliness, amenities, property conditions & facilities
Sehr sauberes und schönes Hotel. Peronal beim Abendessen etwas überfordert, aber hilfsbereit und freundlich. Handtücher und ein Wasserspender im Fitnesstaum wären auch gut gewesen.
Stayed 3 nights in Dec 2025

8/10 Good

Walter

Liked: Cleanliness, amenities
Unterkunft und essen sehr gut
Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel, sehr sauber, gutes Essen, toller Service und eine hervorragende Wellnesslandschaft.
Stayed 14 nights in Aug 2025

8/10 Good

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Spa-Bereich und der Naturbadesee mit der schönen, weitläufigen Gartenanlage ist wunderschön. Jedoch wäre es besser Handtücher fürs Baden in den Zimmern zu deponieren, da diese oftmals leer waren und leider nicht oft genug aufgefüllt wurden. Das Essen ist gut, jedoch am Büffet etwas lieblos präsentiert. Für ein solch schönes Ambiente könnte man mehr draus zaubern.
Stayed 4 nights in Aug 2025

10/10 Excellent

Roman

Liked: Amenities, property conditions & facilities
Tolles Hotel, super Badelandschaft, gutes Essen
Stayed 1 night in Aug 2025