Terrace/patio
Check availability

Reviews of Element Seattle Sea-Tac Airport

3 out of 5
Element Seattle Sea-Tac Airport
515 INDUSTRY DRIVE, Tukwila, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 236 out of 317 reviews" "
Rating 8 - Good. 41 out of 317 reviews" "
Rating 6 - Okay. 16 out of 317 reviews" "
Rating 4 - Poor. 13 out of 317 reviews" "
Rating 2 - Terrible. 11 out of 317 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great!
Stayed 1 night in May 2024
Response from Front Desk on 14 May 2024
Dear Joshua,Thank you for the positive feedback. Looking forward to welcome you back again,soon.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 13 May 2024
Thank you for the great review Christian! We hope to see you again soon here at Element! :)

10/10 Excellent

Gail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient spot! Near the airport and not too far from Downtown! Definitely will be staying here again! Though we asked for fresh towels and never got any all day :(
Stayed 2 nights in Apr 2024
Response from Zach on 2 May 2024
Thank you for the positive review. We love hearing feedback of all kinds. We do apologize though that you did not get extra towels. Next time you stay with us, we will improve on that. :)

10/10 Excellent

Sara

llove the front desk and cleanliness of rooms
Stayed 2 nights in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for the kind words Sara! We look forward to having you stay with us again next time you're in the SeaTac area!

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Pool was open and the spa was open
Stayed 2 nights in Apr 2024
Response from Lynette on 29 Apr 2024
Hello James,Thank you for choosing to stay with us. We appreciate the feedback. We hope to get a 5/5 on your next stay. What can we do to improve that?

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lynette on 24 Apr 2024
Dear Giselle,Thank you for the positive feedback. We hope to welcome you back again,soon!!

10/10 Excellent

Brieanna

Stayed 1 night in Apr 2024
Response from Front Desk on 13 May 2024
Thank you for the great review Brieanna! We hope to see you again soon here at Element! :)

10/10 Excellent

Glaiza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staffs are friendly. Definitely will come back here.
Stayed 2 nights in Apr 2024
Response from Lynette on 24 Apr 2024
Dear Glaiza,Thank you for choosing to stay with us. Thank you for taking the time to share about your amazing experience. We appreciate the positive feedback. We hope to welcome you back again,soon!

10/10 Excellent

Adelmarie, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Our room was ready earlier than expected which was amazing because we were exhausted.
Stayed 1 night in Apr 2024
Response from ElementSeatac on 16 Apr 2024
Very elated to read reviews like this, Adelmarie! We look forward to welcoming you back again soon! Safe travels!

10/10 Excellent

Brandee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One The nicest hotels I've stayed at in a long time. Shower was awesome. Room was clean. Staff was so accommodating. Has an indoor pool, gym, hot tub and breakfast in the morning. Can't beat it. This will definitely be my go-to when I come with my family to The Seattle area. I stayed with my husband and four kids and not one complaint from anyone.
Stayed 1 night in Apr 2024
Response from Lynette on 15 Apr 2024
Dear Brandee, Thank you for sharing about your amazing stay. We appreciate the positive feedback. We hope to welcome you back again,soon!

10/10 Excellent

Francisco

Stayed 2 nights in Apr 2024
Response from Lynette on 6 May 2024
Dear Francisco,Thank you for sharing about your stay. We appreciate the positive feedback. We hope to welcome you back again,soon.

10/10 Excellent

Melissa, East Wenatchee

Stayed 2 nights in Apr 2024
Response from Lynette on 6 May 2024
Dear Melissa,Thank you for the positive feedback. We hope to welcome you back again,soon.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and excellent amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tahmia

Liked: Cleanliness, staff & service, property conditions & facilities
Room very nice has lots of great bonuses like microwave, filtered water, some utensils and salt/pepper since we ordered door dash. Staff responsive. Only negative is $18 parking which seemed unnecessary as it was an open parking lot with lots of space... It wasn't in a parking garage or anything that felt justified. I did not have an electric vehicle either so didn't use that.
Stayed 1 night in Apr 2024
Response from Zach on 12 Apr 2024
Thank you for the review, and staying with us. As the parking lot may not have been full during your stay, it does fill up, and we do stay comparable to parking rates in the area at other properties.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 6 Apr 2024
Thank you Jared for the amazing review! We hope to see you again soon next time you're traveling.

8/10 Good

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and location was great.
Stayed 4 nights in Mar 2024
Response from ElementSeatac on 5 Apr 2024
We love hearing feedback like this! Thanks again for choosing to stay with us, Ashley!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large rooms, great breakfast... friendly staff. A great experience overall... thanks!
Stayed 2 nights in Mar 2024
Response from Lynette on 3 Apr 2024
Dear Karen,Thank you for sharing about your experience. We appreciate the positive feedback. We hope to welcome you back again, soon!

10/10 Excellent

jennifer

Travelled with family and small children
Liked: Cleanliness, amenities
All staff is friendly. Clean property. Room is good for the family. Will stay again
Stayed 2 nights in Mar 2024
Response from Lynette on 1 Apr 2024
Dear Jennifer,Thank you for your kind words and for choosing to stay with us. We appreciate the positive feedback. We looking forward to welcome you back again,soon!

10/10 Excellent

CARL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside crazy young adults yelling and screaming for 2 hours in the swimming pool, everything was great.
Stayed 1 night in Mar 2024
Response from Lynette on 1 Apr 2024
Dear Carl,Thank you for taking the time to share your feedback. Our hope is all our guests experience a relaxing and a peaceful stay, and I am very sorry this wasn't your experience for 2 hours. But, I am glad to hear that everything was great at the end.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Harkirat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good everything was good but I forgot my stuff there called operator they didn’t had any records yet will call again in the morning to check but otherwise property is new and fancy just exactly like the picture
Stayed 1 night in Mar 2024
Response from Lynette on 1 Apr 2024
Dear Harkirat,Thank you for sharing about your stay. We appreciate the feedback and for choosing to stay with us. Please contact the hotel for any stuff that was left behind. Once again, thank you for your feedback, hope you choose to stay with us again.

10/10 Excellent

Jeremy, North Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024
Response from Lynette on 1 Apr 2024
Dear Jeremy,Thank you for the amazing feedback. We hope to welcome you back, when travel brings you back this area.

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024
Response from Front Desk on 14 Apr 2024
Thank you for staying with us here at Element. We hope to see you again next time you're in the SeaTac area!

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 24 Mar 2024
Thank you for the awesome review Rhea! We hope you will stay with us again soon.

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modernized and highly cleanly.
Stayed 1 night in Mar 2024
Response from Lynette on 18 Mar 2024
Dear William,Thank you for the positive feedback. Thank you for sharing about your stay. We hope you choose to stay with us again.

10/10 Excellent

Breanna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the amenities. Perfect spot that includes a wonderful breakfast. I would definitely stay again. My kids also enjoyed it and the rooms had everything we needed especially with 3 kids.
Stayed 1 night in Mar 2024
Response from Front Desk on 15 Mar 2024
Thank you so much for leaving us a review Breanna. We hope to see you and your family again soon

10/10 Excellent

?????

Travelled with family
It was awesome!
Stayed 2 nights in Mar 2024
Response from Lynette on 13 Mar 2024
Thank you for the awesome review. We appreciate the positive feedback.

8/10 Good

Sara

Stayed 2 nights in Mar 2024
Response from Front Desk on 31 Mar 2024
Dear Sara, Thank for the feedback. We appreciate you, for choosing to stay with us. We hope to welcome you back when travel brings you back.

10/10 Excellent

Suleima

Stayed 1 night in Mar 2024
Response from Front Desk on 31 Mar 2024
Dear Suleima,Thank you for choosing to stay with us. We appreciate the positive feedback.We hope to welcome you back again, soon!

10/10 Excellent

Vincent, Hoquiam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, really nice 👍
Stayed 1 night in Mar 2024
Response from Lynette on 3 Mar 2024
Dear Vincent,Thank you for sharing about your amazing experience. We appreciate the positive feedback. We hope to welcome you back soon!

10/10 Excellent

Vicky, Leawood

Stayed 1 night in Feb 2024
Response from Front Desk Agent on 24 Mar 2024
Thank you for the awesome review Vicky! We hope you will stay with us again soon.

6/10 Okay

Nancy

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Hotel room was clean but staff were not very helpful
Stayed 1 night in Feb 2024
Response from Tai on 29 Feb 2024
Well thank you for choosing to stay at our property- I apologize that you were not satisfied with your stay. Is there something in particular that you wanted to note in regards to our team assisting you?

10/10 Excellent

Susan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was a 10/10! My family & I were greeted every time.
Stayed 1 night in Feb 2024
Response from Lynette on 26 Feb 2024
Dear Susan,Thank you for choosing to stay with us. We appreciate the positive feedback. I will shared your feedback with the entire staff staff and we hope to welcome you back, soon.

8/10 Good

noemi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is nice and except for we have to pay for parking and breakfast they are always running out food even if you come down early lol. The staffs were super nice, friendly and very apologetic about breakfast food issue. Parking should be free when you are already paying too much for accommodation :).
Stayed 3 nights in Feb 2024
Response from Lynette on 25 Feb 2024
Dear Noemi,Thank you for taking the time to share your feedback. We appreciate the feedback and we apologize, that your experience about breakfast is below our standard. I will shared your feedback with our food & beverage leadership.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at a lot of hotels and websites show pictures and most times once I get there the pictures don’t match up. This hotel is super nice and great customer service!!!
Stayed 1 night in Feb 2024
Response from Lynette on 19 Feb 2024
Dear Alice,Thank you for your kind words and for sharing about your amazing stay. We appreciate the positive feedback and we hope to welcome you back, soon.

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lynette on 19 Feb 2024
Dear Kaylee,Thank you for the positive feedback. We hope to welcome you back when travels brings you back.

10/10 Excellent

PEI LING SOPHIE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lynette on 18 Feb 2024
Dear Pei Ling,Thank you for the positive feedback. Looking forward to welcome you back, soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
its a nice place
Stayed 1 night in Feb 2024
Response from Lynette on 13 Feb 2024
Dear Michelle,Thank you for the positive feedback. We appreciate you for choosing to stay with us. We hope to welcome you back, when travel brings you back.Take care,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lynette on 7 Feb 2024
Dear Julie,Thank you for your positive feedback. We hope to welcome you back soon.Take care,

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, pool/jacuzzi was nice. Kids loved it too. Will stay again in future.
Stayed 1 night in Jan 2024
Response from Lynette on 29 Jan 2024
Dear Alex,Thank you for choosing to stay with us. We appreciate the amazing experience and the positive feedback. I'm glad you and your family enjoyed your stay. We hope to welcome you back.Take care,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, minor annoyance is the guest above us was quite noisy (heavy footsteps, furniture or something being drag across the floor)z
Stayed 2 nights in Dec 2023
Response from Bunni on 26 Jan 2024
Thank you for taking the time to leave us a review Michael. We are thrilled you had a great stay an we hope you will be staying with us again.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Lynette on 11 Feb 2024
Dear Jason,Thank you for the awesome feedback. Looking forward to welcome you back , soon.Take care

10/10 Excellent

Jen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Staff was amazingly friendly and happy
Stayed 3 nights in Jan 2024
Response from Lynette on 22 Jan 2024
Dear Jen,Thank you for your kind words and for the amazing feedback.I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lynette on 22 Jan 2024
Dear Israel,Thank you for the positive feedback.I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Young

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynette on 22 Jan 2024
Dear Young,Thank you for the positive feedback.I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

JAYSON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Lynette on 21 Jan 2024
Dear Jayson,Thank you for the positive feedback! We hope to welcome you back soon! Take care,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lynette on 15 Jan 2024
Hi Ian,Thank you for the positive feedback. We hope to welcome you back soon!

8/10 Good

Wenhui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to airport and shopping center, forgot to clean the room, and not advised during the check-in, the front desk lady was not very helpful in solving the issue, the breakfast area is clean and many sitting places, swimming pool was heated.
Stayed 2 nights in Jan 2024
Response from Lynette on 15 Jan 2024
Hi Wenhui,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

8/10 Good

Jackie

Stayed 1 night in Jan 2024
Response from Lynette on 7 Feb 2024
Dear Jackie,Thank you for choosing to stay with us. We appreciate the feedback. What can we do to improve our service to get a 5/5 next time?

10/10 Excellent

Rachael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynette on 15 Jan 2024
Hi Rachael,Thank you for choosing to stay with us. We appreciate the positive feedback. We hope to welcome you back soon.

10/10 Excellent

Trisha Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we’ve stayed is this one. Perfect for a family with smaller kids as they’ve provides all the amenities you could need. We stayed in a suite and had a full kitchen equipped with silverware, plates, pots and pans. The beds we’re comfortable. The breakfast selection was great and the luggage trolley was a really nice touch, something I don’t see often on hotels we’ve stayed at. They also had indoor pool which my kids really enjoyed. Overall a great stay and would come back here again.
Stayed 1 night in Jan 2024
Response from Lynette on 9 Jan 2024
Dear Trisha,Thank you for your kind words. We appreciate the positive feedback. We hope to welcome you back soon!