6/10 一般
casey
与家人及幼儿出行, 与配偶出行, 团体旅客
2024年05月13日
满意：服务设施，清洁度
This property was very large, had 7 bedrooms and great for what we needed which was rooms to stay for a wedding but there were issues. The forest issues were taken care of very promptly. The house advised that there were an iron and ironing board, but indeed there was not, the kitchen also had a very unpleasant smell and the right wing of the home was very hot and stuffy. I emailed the property manager and we had 2 boxes fans, kitchen smelled better and iron and ironing board the next morning which was all great until I plugged the door Ron ina nd all the plugs in most of the bedrooms when we out. I quickly clear and she was very quick to respond and sent someone out to fix the issue. Then on the next night it happened again, but this time no one plugged anything in but lights when you. I notified the property immediately because we needed to pack, but it was never fixed all night and we had to pack in the dark as we left at 230am. I did receive a sorry from the management team but nothing else.
casey
2024 年 5 月入住 4 晚